TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy enough to use Its simple enough for someone who has 0 knowledge on filing taxes to use.
Date published: 2021-03-26
Rated 5 out of 5 by from Easy to use Laura and Cameron were awesome! Very knowledgeable, helpful and professional.
Date published: 2021-03-26
Rated 2 out of 5 by from Fair It seems that Turbo Tax is not how it used to be. Pushier and not getting many Tax breaks, but want to push to upgrade.
Date published: 2021-03-26
Rated 5 out of 5 by from Love Turbo Tax, I use them every year I like that they have my past returns chronicled and I can work on my taxes at my own pace.
Date published: 2021-03-26
Rated 5 out of 5 by from Great Experience! Easy to follow instructions. I was able to get live help when needed. Arranged for a call back and the call was on time and tax reviewer was very helpful.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo tax is amazing!! Turbo Tax is absolutely amazing. They offer different packages to make sure you get the best refund possible, including a free package to file your taxes!! They even have live chat available if you need help clarifying information. Also throughout the process they provide information that helps your knowledge of your taxes. I'll definitely continue using them to file my taxes.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax Free is great I was thrilled by how easy it was to use and how it asks you the questions rather than you trying to figure out the tax terminology and get it right.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Have been using Turbo Tax for nearly 40 years and will continue to use it. My only complaint is the charge for efiling state return; however there is no evidence of who is making the charge.
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax Filing Software easy to use with the step by step guide and ability to search answers to questions throughout the process.
Date published: 2021-03-26
Rated 5 out of 5 by from We use it every year! All went well until we wanted to sign up for the audit protection. Too confusing. We could not get to a payment on credit card page. We went on line and purchased your protection. I can't tell if I bought it twice. You need to fix this because it looks like you don't know what you're doing.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6497
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy enough to use Its simple enough for someone who has 0 knowledge on filing taxes to use.
Date published: 2021-03-26
Rated 5 out of 5 by from Easy to use Laura and Cameron were awesome! Very knowledgeable, helpful and professional.
Date published: 2021-03-26
Rated 2 out of 5 by from Fair It seems that Turbo Tax is not how it used to be. Pushier and not getting many Tax breaks, but want to push to upgrade.
Date published: 2021-03-26
Rated 5 out of 5 by from Love Turbo Tax, I use them every year I like that they have my past returns chronicled and I can work on my taxes at my own pace.
Date published: 2021-03-26
Rated 5 out of 5 by from Great Experience! Easy to follow instructions. I was able to get live help when needed. Arranged for a call back and the call was on time and tax reviewer was very helpful.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo tax is amazing!! Turbo Tax is absolutely amazing. They offer different packages to make sure you get the best refund possible, including a free package to file your taxes!! They even have live chat available if you need help clarifying information. Also throughout the process they provide information that helps your knowledge of your taxes. I'll definitely continue using them to file my taxes.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax Free is great I was thrilled by how easy it was to use and how it asks you the questions rather than you trying to figure out the tax terminology and get it right.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Have been using Turbo Tax for nearly 40 years and will continue to use it. My only complaint is the charge for efiling state return; however there is no evidence of who is making the charge.
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax Filing Software easy to use with the step by step guide and ability to search answers to questions throughout the process.
Date published: 2021-03-26
Rated 5 out of 5 by from We use it every year! All went well until we wanted to sign up for the audit protection. Too confusing. We could not get to a payment on credit card page. We went on line and purchased your protection. I can't tell if I bought it twice. You need to fix this because it looks like you don't know what you're doing.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6497