TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from I've been using this service for 8 years, AMAZING! I have used turbo tax the last 8 years and they make it incredibly easy to file. Super fast and helpful and cost effective!
Date published: 2022-02-26
Rated 4 out of 5 by from Good Program needs updating GUI needs updating and the instructions are sparse, but it does work well.
Date published: 2022-02-26
Rated 4 out of 5 by from I like using it I Love using turbotax i just wish they had a phone number so I would be able to call my questions into speak with someone.
Date published: 2022-02-26
Rated 4 out of 5 by from software review fairly easy to navigate and edit if needed very helpful
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax Got the Job Done Premier edition did what it was supposed to do. Imported from 3 brokerages in two different account types and it kept it all in order and filled out the correct forms. Something it did not do was import 1256 contract data and fill out the forms. It would have been helpful if Turbo Tax had done that. 4.5 stars
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Easy & very accurate Easy to use. Had one minor glitch but online specialist was able to resolve the issue. Great Support.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax was amazing It was quick and easy and i am getting a good amount of money back!
Date published: 2022-02-26
Rated 5 out of 5 by from One of the easiest sites to use! I love using TurboTax each year. It's one of the easiest websites I've ever used. My taxes aren't easy since I own a number of rental properties and have self-employment income. TurboTax walks me through each step and provides help along the way if I get confused about what to enter.
Date published: 2022-02-26
Rated 2 out of 5 by from TurboTax is Misleading! TurboTax says the free version is only for simple tax returns and that is a fine statement to make. However it is misleading on just what a simple tax return is. A person can have only their manually inputted W-2 and 1099, and will think that their return will be a simple return. However, as soon as they qualify for a tax credit of any kind they are forced to upgrade to the Deluxe version with no option to not claim the tax credit and keep going with the free version. TurboTax! Get your act together. Either explain upfront what constitutes a simple tax return, or allow people to not claim something that forces them to pay for a service they thought they were getting for free.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is simple! We have been using Turbo Tax for 9 years now and find it to be easy to use and understand. There are helpful hints along the way that help keep your mind at ease. I've told my sister about Turbo Tax and she's going to try it this year. Told friends, too!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6488
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I've been using this service for 8 years, AMAZING! I have used turbo tax the last 8 years and they make it incredibly easy to file. Super fast and helpful and cost effective!
Date published: 2022-02-26
Rated 4 out of 5 by from Good Program needs updating GUI needs updating and the instructions are sparse, but it does work well.
Date published: 2022-02-26
Rated 4 out of 5 by from I like using it I Love using turbotax i just wish they had a phone number so I would be able to call my questions into speak with someone.
Date published: 2022-02-26
Rated 4 out of 5 by from software review fairly easy to navigate and edit if needed very helpful
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax Got the Job Done Premier edition did what it was supposed to do. Imported from 3 brokerages in two different account types and it kept it all in order and filled out the correct forms. Something it did not do was import 1256 contract data and fill out the forms. It would have been helpful if Turbo Tax had done that. 4.5 stars
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Easy & very accurate Easy to use. Had one minor glitch but online specialist was able to resolve the issue. Great Support.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax was amazing It was quick and easy and i am getting a good amount of money back!
Date published: 2022-02-26
Rated 5 out of 5 by from One of the easiest sites to use! I love using TurboTax each year. It's one of the easiest websites I've ever used. My taxes aren't easy since I own a number of rental properties and have self-employment income. TurboTax walks me through each step and provides help along the way if I get confused about what to enter.
Date published: 2022-02-26
Rated 2 out of 5 by from TurboTax is Misleading! TurboTax says the free version is only for simple tax returns and that is a fine statement to make. However it is misleading on just what a simple tax return is. A person can have only their manually inputted W-2 and 1099, and will think that their return will be a simple return. However, as soon as they qualify for a tax credit of any kind they are forced to upgrade to the Deluxe version with no option to not claim the tax credit and keep going with the free version. TurboTax! Get your act together. Either explain upfront what constitutes a simple tax return, or allow people to not claim something that forces them to pay for a service they thought they were getting for free.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is simple! We have been using Turbo Tax for 9 years now and find it to be easy to use and understand. There are helpful hints along the way that help keep your mind at ease. I've told my sister about Turbo Tax and she's going to try it this year. Told friends, too!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6488