TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from ran me my money but took even more they made sure I got my max however as a long time subscriber of turbo tax, as well as part of the group that was charged before our refunds, was deposited into our accounts due to the delay the IRS was experiencing because of covid I was hoping that they would have given a discount due to the inconvenience that was caused by (as their representative said "glitch in the system") but nope their fees got even higher
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is great at getting you the best deductions !
Date published: 2021-03-13
Rated 5 out of 5 by from Reliable! User friendly, reliable, piece of mind, when dealing with the IRS, what other qualifications do you want ?
Date published: 2021-03-13
Rated 4 out of 5 by from EASY TO WALK THROUGH easy to use and work through .......................
Date published: 2021-03-13
Rated 5 out of 5 by from TURBO TAX ROCKS! I was so furious at myself for making simple mistakes during trying to file my taxes and I had great help call me after hitting the help location on the turbo tax website. I didn't get her name but she had 12 years of experience and was amazing help.
Date published: 2021-03-13
Rated 4 out of 5 by from wants to charge me to electronic file a state retu wants to charge me to electronic file a state return, but I thought I got 2 free files.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is amazing 5 stars equals excellence. I would recommend to friends and family.
Date published: 2021-03-13
Rated 5 out of 5 by from Success Turbo Tax was extremely helpful with walking me through the process of filing my taxes online for the first time/.
Date published: 2021-03-13
Rated 5 out of 5 by from I Have Been Using Turbo Tax Since the Late 1980's I have always appreciated the ease of using the product. I have gone from simple simple taxes - to some very difficult situations when we sold property. I have always had great service and the "tax elves' that they have to help out have been awesome. I've used both the Chat as well as live phone calls to get the information I need when I felt stumped. They found ways to help and even reduce my taxes! Everything is easy to find and to complete. Thanks!!
Date published: 2021-03-13
Rated 5 out of 5 by from Nice and Easy Easy and fast. Thank you! I was able to get this done in a short amount of time.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6477
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from ran me my money but took even more they made sure I got my max however as a long time subscriber of turbo tax, as well as part of the group that was charged before our refunds, was deposited into our accounts due to the delay the IRS was experiencing because of covid I was hoping that they would have given a discount due to the inconvenience that was caused by (as their representative said "glitch in the system") but nope their fees got even higher
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is great at getting you the best deductions !
Date published: 2021-03-13
Rated 5 out of 5 by from Reliable! User friendly, reliable, piece of mind, when dealing with the IRS, what other qualifications do you want ?
Date published: 2021-03-13
Rated 4 out of 5 by from EASY TO WALK THROUGH easy to use and work through .......................
Date published: 2021-03-13
Rated 5 out of 5 by from TURBO TAX ROCKS! I was so furious at myself for making simple mistakes during trying to file my taxes and I had great help call me after hitting the help location on the turbo tax website. I didn't get her name but she had 12 years of experience and was amazing help.
Date published: 2021-03-13
Rated 4 out of 5 by from wants to charge me to electronic file a state retu wants to charge me to electronic file a state return, but I thought I got 2 free files.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is amazing 5 stars equals excellence. I would recommend to friends and family.
Date published: 2021-03-13
Rated 5 out of 5 by from Success Turbo Tax was extremely helpful with walking me through the process of filing my taxes online for the first time/.
Date published: 2021-03-13
Rated 5 out of 5 by from I Have Been Using Turbo Tax Since the Late 1980's I have always appreciated the ease of using the product. I have gone from simple simple taxes - to some very difficult situations when we sold property. I have always had great service and the "tax elves' that they have to help out have been awesome. I've used both the Chat as well as live phone calls to get the information I need when I felt stumped. They found ways to help and even reduce my taxes! Everything is easy to find and to complete. Thanks!!
Date published: 2021-03-13
Rated 5 out of 5 by from Nice and Easy Easy and fast. Thank you! I was able to get this done in a short amount of time.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6477