TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from TOO EXPENSIVE I made less than six thousand dollars and to deduct my IRA and get my refund, Turbo Tax charged me 117.00 after falling for the "do your taxes for free".
Date published: 2022-02-28
Rated 5 out of 5 by from No problem Actual steps in e-file takes longer than anything else.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax My second attempt was delightful. Trying to remember by password the first time was impossible.
Date published: 2022-02-28
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is quick and very easy to use. I have used it almost every year to file my taxes and highly recommend it!
Date published: 2022-02-28
Rated 1 out of 5 by from No use switching. I tried turbo tax for the first time. I've used H&R block my hold working life. I ran into so many issues with switching. I needed to dig up old tax returns, provide visual proof of identity. IT was such a hassle. I already hate doing my taxes, and all the hoops and road blocks made it a thousand times worse.
Date published: 2022-02-28
Rated 3 out of 5 by from More disappointed every year I always loved using turbotax because it was simple and free (or relatively low cost). I have simple taxes, so there is no real need to hire someone to do my taxes for me, which is why I have always went with turbotax. Though the services is pretty easy to use, I have become more and more frustrated with the increased cost. I am normally ok with paying a fee to efile. It's much easier and generally I get my return faster. But every option would add an additional $40+. I ended up having to pay $80 just to file, which I feel is way more expensive than it used to be. PLUS, to pay with my refund they were going to tack on another $40 (which was not clearly written until I was going to file). I hate that it is advertised as free filing when that is definitely not the case.
Date published: 2022-02-28
Rated 5 out of 5 by from Wonderful help appreciated the help .........................................................
Date published: 2022-02-28
Rated 5 out of 5 by from thank you turbo tax and debra it was easy simple thanks to the help of live tax!
Date published: 2022-02-28
Rated 5 out of 5 by from Simple and easy If it wasn’t for turbo tax, I would be completely lost at filing my taxes. Turbo tax goes above and beyond at ensuring I receive every penny I am entitled to and I greatly appreciate it.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax makes taxes east Turbo Tax makes taxes easy. I have used them for years to do taxes and never had an issue.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6477
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TOO EXPENSIVE I made less than six thousand dollars and to deduct my IRA and get my refund, Turbo Tax charged me 117.00 after falling for the "do your taxes for free".
Date published: 2022-02-28
Rated 5 out of 5 by from No problem Actual steps in e-file takes longer than anything else.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax My second attempt was delightful. Trying to remember by password the first time was impossible.
Date published: 2022-02-28
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is quick and very easy to use. I have used it almost every year to file my taxes and highly recommend it!
Date published: 2022-02-28
Rated 1 out of 5 by from No use switching. I tried turbo tax for the first time. I've used H&R block my hold working life. I ran into so many issues with switching. I needed to dig up old tax returns, provide visual proof of identity. IT was such a hassle. I already hate doing my taxes, and all the hoops and road blocks made it a thousand times worse.
Date published: 2022-02-28
Rated 3 out of 5 by from More disappointed every year I always loved using turbotax because it was simple and free (or relatively low cost). I have simple taxes, so there is no real need to hire someone to do my taxes for me, which is why I have always went with turbotax. Though the services is pretty easy to use, I have become more and more frustrated with the increased cost. I am normally ok with paying a fee to efile. It's much easier and generally I get my return faster. But every option would add an additional $40+. I ended up having to pay $80 just to file, which I feel is way more expensive than it used to be. PLUS, to pay with my refund they were going to tack on another $40 (which was not clearly written until I was going to file). I hate that it is advertised as free filing when that is definitely not the case.
Date published: 2022-02-28
Rated 5 out of 5 by from Wonderful help appreciated the help .........................................................
Date published: 2022-02-28
Rated 5 out of 5 by from thank you turbo tax and debra it was easy simple thanks to the help of live tax!
Date published: 2022-02-28
Rated 5 out of 5 by from Simple and easy If it wasn’t for turbo tax, I would be completely lost at filing my taxes. Turbo tax goes above and beyond at ensuring I receive every penny I am entitled to and I greatly appreciate it.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax makes taxes east Turbo Tax makes taxes easy. I have used them for years to do taxes and never had an issue.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6477