TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is nice my experience has been great using this software. it was quick and easy to understand thank you.
Date published: 2021-03-13
Rated 5 out of 5 by from fast and efficient also good for new people well made and explained everything along the way very good for new people to taxes very happy with my first experience on doing my taxes it was very easy
Date published: 2021-03-13
Rated 5 out of 5 by from easy and helpful used turbo for year and always found it quick and very easy to use.
Date published: 2021-03-13
Rated 4 out of 5 by from VA Return was not easy VA Sch 502A was not necessary and TurboTax didn't give me an option to not do it. I had to delete the form before sending because it kept giving me errors.
Date published: 2021-03-13
Rated 4 out of 5 by from Needs to specifically show where mistakes are Had literally a very small issue i could have saved $215 on had your system showed Specifically where the issue was....
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Indispensable Complete information at my fingertips. Resources readily available. Stepwise process extremely easy to follow. Thorough from beginning to the point of e-filing. Huge time saver and maximized my return.
Date published: 2021-03-13
Rated 5 out of 5 by from Simply the best Very easy to use even for older retired adults. loved it
Date published: 2021-03-13
Rated 5 out of 5 by from That was easy First time filing my taxes and it could not have been easier. Granted, I do not have many assets.
Date published: 2021-03-13
Rated 3 out of 5 by from Be careful - Run a lot of scenarios While the product works as advertised, you need to be careful. I own rental property, and it gave me the choice to deduct a capital expense all in one year. That sounded good, until it raised my state taxes for electing this choice on my federal return. I went back to the normal depreciation of 5 years, and voila!, my state taxes reverted to what my homegrown spreadsheet predicted. I would expect TurboTax to catch this. Also, some explanations have been clearly translated from another language into English, making understanding of the complex US tax code even that much more arcane. Finally, I didn't like the surprise of another $50 charge to efile (in 2 states). If there's one thing I can't stand, it paying more money to pay taxes!! So $100 for TurboTax, $45 for another state, plus $50 to efile in both states = $195 to file taxes?!?!? Arrrgh!!
Date published: 2021-03-13
Rated 5 out of 5 by from Dummy Proof The feature to upload information and documents is amazing. Takes the stress away and you get a sense of confident after everything is completed.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6452
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is nice my experience has been great using this software. it was quick and easy to understand thank you.
Date published: 2021-03-13
Rated 5 out of 5 by from fast and efficient also good for new people well made and explained everything along the way very good for new people to taxes very happy with my first experience on doing my taxes it was very easy
Date published: 2021-03-13
Rated 5 out of 5 by from easy and helpful used turbo for year and always found it quick and very easy to use.
Date published: 2021-03-13
Rated 4 out of 5 by from VA Return was not easy VA Sch 502A was not necessary and TurboTax didn't give me an option to not do it. I had to delete the form before sending because it kept giving me errors.
Date published: 2021-03-13
Rated 4 out of 5 by from Needs to specifically show where mistakes are Had literally a very small issue i could have saved $215 on had your system showed Specifically where the issue was....
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Indispensable Complete information at my fingertips. Resources readily available. Stepwise process extremely easy to follow. Thorough from beginning to the point of e-filing. Huge time saver and maximized my return.
Date published: 2021-03-13
Rated 5 out of 5 by from Simply the best Very easy to use even for older retired adults. loved it
Date published: 2021-03-13
Rated 5 out of 5 by from That was easy First time filing my taxes and it could not have been easier. Granted, I do not have many assets.
Date published: 2021-03-13
Rated 3 out of 5 by from Be careful - Run a lot of scenarios While the product works as advertised, you need to be careful. I own rental property, and it gave me the choice to deduct a capital expense all in one year. That sounded good, until it raised my state taxes for electing this choice on my federal return. I went back to the normal depreciation of 5 years, and voila!, my state taxes reverted to what my homegrown spreadsheet predicted. I would expect TurboTax to catch this. Also, some explanations have been clearly translated from another language into English, making understanding of the complex US tax code even that much more arcane. Finally, I didn't like the surprise of another $50 charge to efile (in 2 states). If there's one thing I can't stand, it paying more money to pay taxes!! So $100 for TurboTax, $45 for another state, plus $50 to efile in both states = $195 to file taxes?!?!? Arrrgh!!
Date published: 2021-03-13
Rated 5 out of 5 by from Dummy Proof The feature to upload information and documents is amazing. Takes the stress away and you get a sense of confident after everything is completed.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6452