TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax rocks!! Fast, easy, and self explanatory with access to a real person.
Date published: 2021-04-20
Rated 5 out of 5 by from Really great - saved me a TON of money Instantly found savings on my tax bill I had not considered. Great help, reduced my tax bill by more than 50%. Just a gem. Thanks
Date published: 2021-04-20
Rated 5 out of 5 by from Easy to use It was easy to use the free edition to file my taxes for the first time!
Date published: 2021-04-20
Rated 4 out of 5 by from Program vs. Support Major problems with sign on, id, transfer of 2019 into 2020 support, and payment records. Every time I signed in, "Live" would launch instead of account. Called support several times with conflicting advice. My 2019 and 2020 payments couldn't be found. Prompts on saving file for import into 2021 missing. In 2019 I made a pdf file and that was not transferable to 2020. I had to do 2019 again. This was a rough year after having used TT since 2015
Date published: 2021-04-20
Rated 5 out of 5 by from easy to use was easy to use and understand, will use again next year
Date published: 2021-04-20
Rated 5 out of 5 by from Seamless straightforward process!! My account expert answered my questions and followed up to ensure I was receiving all tax deductions for the best possible return.
Date published: 2021-04-20
Rated 5 out of 5 by from Simple with turbo tax I’ve done turbo tax for 4 years and it’s always a good experience. The format makes easy to do. Never had any issues.
Date published: 2021-04-20
Rated 5 out of 5 by from Easy Pretty easy to use. I wish I had used it earlier tho.lol
Date published: 2021-04-20
Rated 2 out of 5 by from TT not ready for prime time My health created a communication gap that created an unsatisfactory arrangement.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax was so amazingly easy Prompts during the application and on-line help was outstanding.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 6442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax rocks!! Fast, easy, and self explanatory with access to a real person.
Date published: 2021-04-20
Rated 5 out of 5 by from Really great - saved me a TON of money Instantly found savings on my tax bill I had not considered. Great help, reduced my tax bill by more than 50%. Just a gem. Thanks
Date published: 2021-04-20
Rated 5 out of 5 by from Easy to use It was easy to use the free edition to file my taxes for the first time!
Date published: 2021-04-20
Rated 4 out of 5 by from Program vs. Support Major problems with sign on, id, transfer of 2019 into 2020 support, and payment records. Every time I signed in, "Live" would launch instead of account. Called support several times with conflicting advice. My 2019 and 2020 payments couldn't be found. Prompts on saving file for import into 2021 missing. In 2019 I made a pdf file and that was not transferable to 2020. I had to do 2019 again. This was a rough year after having used TT since 2015
Date published: 2021-04-20
Rated 5 out of 5 by from easy to use was easy to use and understand, will use again next year
Date published: 2021-04-20
Rated 5 out of 5 by from Seamless straightforward process!! My account expert answered my questions and followed up to ensure I was receiving all tax deductions for the best possible return.
Date published: 2021-04-20
Rated 5 out of 5 by from Simple with turbo tax I’ve done turbo tax for 4 years and it’s always a good experience. The format makes easy to do. Never had any issues.
Date published: 2021-04-20
Rated 5 out of 5 by from Easy Pretty easy to use. I wish I had used it earlier tho.lol
Date published: 2021-04-20
Rated 2 out of 5 by from TT not ready for prime time My health created a communication gap that created an unsatisfactory arrangement.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax was so amazingly easy Prompts during the application and on-line help was outstanding.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 6442