TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from VERY SIMPLE TO USE AND YOU CAN TALK TO SOMEONE EVERYTHING IS EXPLAINED IN DETAIL OR YOU CAN GET HELP IF NEEDED
Date published: 2023-01-27
Rated 5 out of 5 by from Amazing, and EASY. Love using turbo tax. Have been using it for the last 4 years I think. Love that its easy, easy to understand, and theres always little pop ups to elaborate.
Date published: 2023-01-27
Rated 4 out of 5 by from unexpected Didn't see info on 401k. Thought ira was the same. may of done this wrong. Didnt expect to have to pay.
Date published: 2023-01-27
Rated 5 out of 5 by from FAB-U-LOUS I absoulutely love being able to do my taxes from the comfort of my own home and and TurboTax makes it so easy. Plus if I ever do need someone they always seem to have someone available.
Date published: 2023-01-27
Rated 5 out of 5 by from Easy The app is easy and efficient. Made this a painless process
Date published: 2023-01-27
Rated 5 out of 5 by from So easy to use! Turbotax is super easy and effective to use. I saved money by efiling early and the live agent assistance was amazing!
Date published: 2023-01-27
Rated 5 out of 5 by from Easy Tax Filing This made filing my taxes easy and intuitive. And it had good explanations for terms and sections that I didn't understand
Date published: 2023-01-27
Rated 5 out of 5 by from love turbo, skip amazon love turbo tax, probably have used it for over 15 years. not sure why this year I had such a hard time downloading and activating it from my amazon account. could not locate the download button or the activation code easily. tried customer care but was all electronic robots that were no help, had to google for answers. very frustrating. will go back to buying a disc from costco next year.
Date published: 2023-01-27
Rated 5 out of 5 by from Great service Great service. Use it every year with no problems.
Date published: 2023-01-27
Rated 5 out of 5 by from The best Easy to use.quick simple well explained..step by step
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from VERY SIMPLE TO USE AND YOU CAN TALK TO SOMEONE EVERYTHING IS EXPLAINED IN DETAIL OR YOU CAN GET HELP IF NEEDED
Date published: 2023-01-27
Rated 5 out of 5 by from Amazing, and EASY. Love using turbo tax. Have been using it for the last 4 years I think. Love that its easy, easy to understand, and theres always little pop ups to elaborate.
Date published: 2023-01-27
Rated 4 out of 5 by from unexpected Didn't see info on 401k. Thought ira was the same. may of done this wrong. Didnt expect to have to pay.
Date published: 2023-01-27
Rated 5 out of 5 by from FAB-U-LOUS I absoulutely love being able to do my taxes from the comfort of my own home and and TurboTax makes it so easy. Plus if I ever do need someone they always seem to have someone available.
Date published: 2023-01-27
Rated 5 out of 5 by from Easy The app is easy and efficient. Made this a painless process
Date published: 2023-01-27
Rated 5 out of 5 by from So easy to use! Turbotax is super easy and effective to use. I saved money by efiling early and the live agent assistance was amazing!
Date published: 2023-01-27
Rated 5 out of 5 by from Easy Tax Filing This made filing my taxes easy and intuitive. And it had good explanations for terms and sections that I didn't understand
Date published: 2023-01-27
Rated 5 out of 5 by from love turbo, skip amazon love turbo tax, probably have used it for over 15 years. not sure why this year I had such a hard time downloading and activating it from my amazon account. could not locate the download button or the activation code easily. tried customer care but was all electronic robots that were no help, had to google for answers. very frustrating. will go back to buying a disc from costco next year.
Date published: 2023-01-27
Rated 5 out of 5 by from Great service Great service. Use it every year with no problems.
Date published: 2023-01-27
Rated 5 out of 5 by from The best Easy to use.quick simple well explained..step by step
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 645