TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Easy to use Using turbo tax has been easy and simple for the past 3 years now. There is always additional assistance when needed.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use and thorough! TurboTax is easy to use because it walks you through the filing requirements in order. It also links you to information websites where you find supplemental information you may need. It's possible to leave you return incomplete and get back to it, if you have to go and check something. I will use it forever!
Date published: 2022-02-28
Rated 5 out of 5 by from Great and easy to use Turbo Tax is easy to use and helps me get the most refund that I can get.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is spot on I was able to feed information into software as various tax forms were received. The ability to pause and pickup where I left off was very helpful. I compared the results of the software with my own calculations. I found Turbo Tax caught all the subtle but complicated data I missed or didn't previously understand.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Awesome Using TurboTax is easy and not complicated. The software knows what form to use when spotted additional information that are not covered in the form selected by the applicant. You can not go wrong in using TurboTax. TurboTax is way better then HRBlock software.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome Way to go Turbo Tax so profession and concise making it so easy to file Thanks for you for your help we look forward seeing you next year
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax was a lot of help It was great. The live service was amazing and helped me finalize my return.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Great service, I love it! They made sure every little thing was perfect!
Date published: 2022-02-28
Rated 2 out of 5 by from Helpful but designed to confuse in specific places I've used TurboTax for numerous years now, mainly because it's comfortable and easy to pull my info in, but the same issues keep popping up. Even though I haven't needed to file a specific form for about 5 year now (and despite deleting it from my docs section literally every year since), it will keep pulling it in again and again somehow. Also, the constant barrage of pay-to-upgrade requests get old fast, and the sticker shock just before filing at the end never gets easier. One other strange situation I noticed: When my wife used TurboTax to file her taxes, the cheapest option she could pick was TurboTax Premier, which was about $40 more than what I was offered (TurboTax Deluxe). We both have the exact same filing situation, so why was she charged extra to process and file her return? I think next year we'll look into different filing options.
Date published: 2022-02-28
Rated 5 out of 5 by from quick easy to follow instructions quick friendly helpflul
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6439
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use Using turbo tax has been easy and simple for the past 3 years now. There is always additional assistance when needed.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use and thorough! TurboTax is easy to use because it walks you through the filing requirements in order. It also links you to information websites where you find supplemental information you may need. It's possible to leave you return incomplete and get back to it, if you have to go and check something. I will use it forever!
Date published: 2022-02-28
Rated 5 out of 5 by from Great and easy to use Turbo Tax is easy to use and helps me get the most refund that I can get.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is spot on I was able to feed information into software as various tax forms were received. The ability to pause and pickup where I left off was very helpful. I compared the results of the software with my own calculations. I found Turbo Tax caught all the subtle but complicated data I missed or didn't previously understand.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Awesome Using TurboTax is easy and not complicated. The software knows what form to use when spotted additional information that are not covered in the form selected by the applicant. You can not go wrong in using TurboTax. TurboTax is way better then HRBlock software.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome Way to go Turbo Tax so profession and concise making it so easy to file Thanks for you for your help we look forward seeing you next year
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax was a lot of help It was great. The live service was amazing and helped me finalize my return.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Great service, I love it! They made sure every little thing was perfect!
Date published: 2022-02-28
Rated 2 out of 5 by from Helpful but designed to confuse in specific places I've used TurboTax for numerous years now, mainly because it's comfortable and easy to pull my info in, but the same issues keep popping up. Even though I haven't needed to file a specific form for about 5 year now (and despite deleting it from my docs section literally every year since), it will keep pulling it in again and again somehow. Also, the constant barrage of pay-to-upgrade requests get old fast, and the sticker shock just before filing at the end never gets easier. One other strange situation I noticed: When my wife used TurboTax to file her taxes, the cheapest option she could pick was TurboTax Premier, which was about $40 more than what I was offered (TurboTax Deluxe). We both have the exact same filing situation, so why was she charged extra to process and file her return? I think next year we'll look into different filing options.
Date published: 2022-02-28
Rated 5 out of 5 by from quick easy to follow instructions quick friendly helpflul
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6439