TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from I am not satisfied this time It is weird. Last week I installed TurboTax and I am just middle of my income tax return filing, This weekend, the system not allow me to login and let me to reinstall the program again. I don't understand why do this way. And also, I helped my niece to have filed her income tax return, but the system seems lost her filing status. Can you please tell me how to fix it on my end?
Date published: 2021-03-28
Rated 5 out of 5 by from It’s awesome It was a good experience and easy and very detailed
Date published: 2021-03-28
Rated 5 out of 5 by from best helpful tips I am not a tax knowlegable person. Turbo Tax guided me right thru the returns.
Date published: 2021-03-28
Rated 5 out of 5 by from Smooth sailing! This year's experience was even better than in the past. Things went very smoothly. The service was particularly helpful in dealing with the stimulus monies received in 2020.
Date published: 2021-03-28
Rated 5 out of 5 by from always easy! Always easy, I will always come back to TurboTax. The best yet!
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax is awesome turbo tax is amazing, and they have very good service
Date published: 2021-03-28
Rated 4 out of 5 by from Easy to use User friendly program due to its help assistant. No problem at all.
Date published: 2021-03-28
Rated 4 out of 5 by from Had A Problem With Update When I tried to update the Turbo Tax program, the update failed and I was unable to open Turbo Tax. After many attemps, I re-installed Turbo Tax and the update worked (at least for one time). Other than the update problems, Turbo Tax worked great.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to Use I had a pretty good experience using the software. There could be more short cuts when reviewing sections so that you don't have to answer the same questions repeatedly (not a major problem though).
Date published: 2021-03-28
Rated 5 out of 5 by from EXCELLENT,LOVE USING TURBO TAX!!! SO EASY TO USE,MAKES DOING MY TAXES EASY AND HASSLE FREE.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6423
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I am not satisfied this time It is weird. Last week I installed TurboTax and I am just middle of my income tax return filing, This weekend, the system not allow me to login and let me to reinstall the program again. I don't understand why do this way. And also, I helped my niece to have filed her income tax return, but the system seems lost her filing status. Can you please tell me how to fix it on my end?
Date published: 2021-03-28
Rated 5 out of 5 by from It’s awesome It was a good experience and easy and very detailed
Date published: 2021-03-28
Rated 5 out of 5 by from best helpful tips I am not a tax knowlegable person. Turbo Tax guided me right thru the returns.
Date published: 2021-03-28
Rated 5 out of 5 by from Smooth sailing! This year's experience was even better than in the past. Things went very smoothly. The service was particularly helpful in dealing with the stimulus monies received in 2020.
Date published: 2021-03-28
Rated 5 out of 5 by from always easy! Always easy, I will always come back to TurboTax. The best yet!
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax is awesome turbo tax is amazing, and they have very good service
Date published: 2021-03-28
Rated 4 out of 5 by from Easy to use User friendly program due to its help assistant. No problem at all.
Date published: 2021-03-28
Rated 4 out of 5 by from Had A Problem With Update When I tried to update the Turbo Tax program, the update failed and I was unable to open Turbo Tax. After many attemps, I re-installed Turbo Tax and the update worked (at least for one time). Other than the update problems, Turbo Tax worked great.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to Use I had a pretty good experience using the software. There could be more short cuts when reviewing sections so that you don't have to answer the same questions repeatedly (not a major problem though).
Date published: 2021-03-28
Rated 5 out of 5 by from EXCELLENT,LOVE USING TURBO TAX!!! SO EASY TO USE,MAKES DOING MY TAXES EASY AND HASSLE FREE.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6423