TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from VERY VERY HELPFUL!! Love it!! Recommend it! Simple to use and trustworthy!
Date published: 2021-03-14
Rated 5 out of 5 by from Use TurboTax Have all your documents for filing and this a easy software to use . It will notify you when it’s red flags
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is Dope been using turbo tax for the last 4 years. super fast and easy
Date published: 2021-03-14
Rated 1 out of 5 by from Suppose to be free it was suppose to be free to file instead it charged me after all its fees $155.00 IM NOT VERY HAPPY !!! THIS IS THE LAST TIME ILL BE USING TURBO TAX TO FILE MY TAXES!!!!
Date published: 2021-03-14
Rated 5 out of 5 by from I love turbo tax It's easy, fast, and wonderful. I have used turbo tax for a number of years and am very satisfied.
Date published: 2021-03-14
Rated 5 out of 5 by from Always smooth! Filing was smooth and it was an easy process. 7 years strong!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is the way to go! Easy to use with those full directions and live help if needed.
Date published: 2021-03-14
Rated 3 out of 5 by from Very stressful, keep going back to the same erorr. Not the best, I don't understand certain issues, and the platform just keep repeating it again!! very frustrating, I got Turbo Tax, to make it easy...IT DIDN'T
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is easy and keeps it simple I'm still learning the basics of filing my taxes, with turbo taxes free help it makes it fast and easy to get taxes out of the way.
Date published: 2021-03-14
Rated 4 out of 5 by from Almost Excellent This is a first time use for me due to the pandemic. A dazzling piece of software that deserves five stars on the Federal filing. Alas, the Pennsylvania software was on a lesser plane. I needed clearer explanations and Q/As throughout; e.g., where the dropdown menu to choose a PA category similar to an out-of-state 1099R source of income. The subsequent action of the software seems to turn it into a PA retirement income. I think I chose the correct menu item but the specific wording over the menu dropdown was unclear. Where the sentence uses "your" does it really mean "our"? I remain unsure of the PA submission and continue to wonder if I actually owed the $285 to PA. I've lived here seven years and have never owed that large an amount before; e.g., last year, so little owed that it was in a forgiven amount.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6391
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from VERY VERY HELPFUL!! Love it!! Recommend it! Simple to use and trustworthy!
Date published: 2021-03-14
Rated 5 out of 5 by from Use TurboTax Have all your documents for filing and this a easy software to use . It will notify you when it’s red flags
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is Dope been using turbo tax for the last 4 years. super fast and easy
Date published: 2021-03-14
Rated 1 out of 5 by from Suppose to be free it was suppose to be free to file instead it charged me after all its fees $155.00 IM NOT VERY HAPPY !!! THIS IS THE LAST TIME ILL BE USING TURBO TAX TO FILE MY TAXES!!!!
Date published: 2021-03-14
Rated 5 out of 5 by from I love turbo tax It's easy, fast, and wonderful. I have used turbo tax for a number of years and am very satisfied.
Date published: 2021-03-14
Rated 5 out of 5 by from Always smooth! Filing was smooth and it was an easy process. 7 years strong!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is the way to go! Easy to use with those full directions and live help if needed.
Date published: 2021-03-14
Rated 3 out of 5 by from Very stressful, keep going back to the same erorr. Not the best, I don't understand certain issues, and the platform just keep repeating it again!! very frustrating, I got Turbo Tax, to make it easy...IT DIDN'T
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is easy and keeps it simple I'm still learning the basics of filing my taxes, with turbo taxes free help it makes it fast and easy to get taxes out of the way.
Date published: 2021-03-14
Rated 4 out of 5 by from Almost Excellent This is a first time use for me due to the pandemic. A dazzling piece of software that deserves five stars on the Federal filing. Alas, the Pennsylvania software was on a lesser plane. I needed clearer explanations and Q/As throughout; e.g., where the dropdown menu to choose a PA category similar to an out-of-state 1099R source of income. The subsequent action of the software seems to turn it into a PA retirement income. I think I chose the correct menu item but the specific wording over the menu dropdown was unclear. Where the sentence uses "your" does it really mean "our"? I remain unsure of the PA submission and continue to wonder if I actually owed the $285 to PA. I've lived here seven years and have never owed that large an amount before; e.g., last year, so little owed that it was in a forgiven amount.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6391