TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great!!! I really enjoyed working with the lady on the phone that helped me get through all the steps
Date published: 2021-03-14
Rated 4 out of 5 by from Always Simple and Easy Always easy to access, easy to understand and fil in necessary information.
Date published: 2021-03-14
Rated 5 out of 5 by from Love TT Turbo tax is my go to for for filing with all resources at hand and easy to understand.
Date published: 2021-03-14
Rated 1 out of 5 by from Have used ~10 and 2020 is worst ever You don't handle foreign tax credits correctly. You don't save the .tax file so it carries over into next year. All your hard work has made this year' TT worse than ever.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbotax is Good Program Filed with it for last several years. Good program and answers basic questions.
Date published: 2021-03-14
Rated 4 out of 5 by from Awesome service I did myself, easy to use felt confident filing my taxes
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is great! I have used Turbo Tax for years. Very easy and helpful. It is especially great because it's free!
Date published: 2021-03-14
Rated 3 out of 5 by from TurboTax is Adequate I've used TurboTax for many years now, but there are challenges that come up every year. This year I struggled to get a discount applied from the financial institution that I use for my IRA. I went through a link from the third-party's page that took me to a TurboTax page that reflected the discount. I logged into my account and the discount showed up; however, the next time I logged in the discount wasn't there. I tried following the link again, clearing by browser cache/cookies, logging out, going through a different browser, a different computer, and two different internet connections. My Wall Street Journal subscription had a similar discount that worked when I got to the TurboTax page, but didn't carry through to my account. After talking to three customer service representatives, I was able to get a solution. I also had some simple questions related to my deductions that I was not able to get answered, but the standard deduction made those irrelevant. I would not say TurboTax is the best option, but at the end of the day it got the job done.
Date published: 2021-03-14
Rated 5 out of 5 by from TURBOTAX IS AWESOME KEEP UP THE GOOD WORK. YOU REALLY HELP ME A LOT IN FILING MY TAXES EVERY YEAR. KEEP IT UP. AND THANK YOU FOR A JOB WELL DONE.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is very easy to use and understand. Turbo Tax helped me to understand the process of doing my taxes and made me feel smart!
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6341
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great!!! I really enjoyed working with the lady on the phone that helped me get through all the steps
Date published: 2021-03-14
Rated 4 out of 5 by from Always Simple and Easy Always easy to access, easy to understand and fil in necessary information.
Date published: 2021-03-14
Rated 5 out of 5 by from Love TT Turbo tax is my go to for for filing with all resources at hand and easy to understand.
Date published: 2021-03-14
Rated 1 out of 5 by from Have used ~10 and 2020 is worst ever You don't handle foreign tax credits correctly. You don't save the .tax file so it carries over into next year. All your hard work has made this year' TT worse than ever.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbotax is Good Program Filed with it for last several years. Good program and answers basic questions.
Date published: 2021-03-14
Rated 4 out of 5 by from Awesome service I did myself, easy to use felt confident filing my taxes
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is great! I have used Turbo Tax for years. Very easy and helpful. It is especially great because it's free!
Date published: 2021-03-14
Rated 3 out of 5 by from TurboTax is Adequate I've used TurboTax for many years now, but there are challenges that come up every year. This year I struggled to get a discount applied from the financial institution that I use for my IRA. I went through a link from the third-party's page that took me to a TurboTax page that reflected the discount. I logged into my account and the discount showed up; however, the next time I logged in the discount wasn't there. I tried following the link again, clearing by browser cache/cookies, logging out, going through a different browser, a different computer, and two different internet connections. My Wall Street Journal subscription had a similar discount that worked when I got to the TurboTax page, but didn't carry through to my account. After talking to three customer service representatives, I was able to get a solution. I also had some simple questions related to my deductions that I was not able to get answered, but the standard deduction made those irrelevant. I would not say TurboTax is the best option, but at the end of the day it got the job done.
Date published: 2021-03-14
Rated 5 out of 5 by from TURBOTAX IS AWESOME KEEP UP THE GOOD WORK. YOU REALLY HELP ME A LOT IN FILING MY TAXES EVERY YEAR. KEEP IT UP. AND THANK YOU FOR A JOB WELL DONE.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is very easy to use and understand. Turbo Tax helped me to understand the process of doing my taxes and made me feel smart!
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6341