TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to use and if you need help someone is always there if you need someone.
Date published: 2022-02-28
Rated 3 out of 5 by from Tax part is awesome, constant upselling sucks LOVE the technical part of Turbo Tax. Easiest way to do your taxes. I hate the constant upselling. PLUS forcing you to pick some other refund method than the Credit Karma is wrong. It confused my son and he ended up getting a debit card, not the direct deposit he wanted. I also object to the attempts to send personal info to Intuit for marketing purposes.
Date published: 2022-02-28
Rated 5 out of 5 by from this is awesome Keep up the good work, TurboTax. This was easy and fun to do
Date published: 2022-02-28
Rated 5 out of 5 by from Great Program!!! Turbo Tax is easy to use and they have helpful hints built into the program to decipher terms used in tax preparation. It practically walks you through the process.
Date published: 2022-02-28
Rated 2 out of 5 by from Import 1098-T completely fails Married filing jointly with both spouses students. One changed schools this year so three total 1098-T. Whenever we would use Turbo's tool to autopopulate the form's info it would glitch, delete one of the other spouse's forms and instead add the school to the wrong student. happened multiple times before we just had to enter everything manually.
Date published: 2022-02-28
Rated 4 out of 5 by from No Questions Left Unanswered The filing process was smooth, not confusing and almost pretty simple. Whenever I was unsure of a statement or how to respond to a question, the "?" marks beside the sentences would always lead to clarification. Filing for the first, third or fifth time, the platform makes you feel like a pro.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Experience It makes for a nice and easy process. I got it done very quickly.
Date published: 2022-02-28
Rated 1 out of 5 by from fees this was the most expensive amount for my taxes to be filed I think this might be the las time I will now use turbo tax, I'm not sure when the fees went up high. last year I don't recall paying too much money
Date published: 2022-02-28
Rated 5 out of 5 by from JUST AWESOME HAD A GOOD EXPERANCE WITH TURBO TAX IVE BEEN USING THIS AWESOME TAX SERVICE ABOUT 8 YEARS NOW ,GREAT SERVICE THANKS GUYS
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is convenient The Turbo Tax experts are very knowledgeable and scheduling an appointment is easy.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6341
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to use and if you need help someone is always there if you need someone.
Date published: 2022-02-28
Rated 3 out of 5 by from Tax part is awesome, constant upselling sucks LOVE the technical part of Turbo Tax. Easiest way to do your taxes. I hate the constant upselling. PLUS forcing you to pick some other refund method than the Credit Karma is wrong. It confused my son and he ended up getting a debit card, not the direct deposit he wanted. I also object to the attempts to send personal info to Intuit for marketing purposes.
Date published: 2022-02-28
Rated 5 out of 5 by from this is awesome Keep up the good work, TurboTax. This was easy and fun to do
Date published: 2022-02-28
Rated 5 out of 5 by from Great Program!!! Turbo Tax is easy to use and they have helpful hints built into the program to decipher terms used in tax preparation. It practically walks you through the process.
Date published: 2022-02-28
Rated 2 out of 5 by from Import 1098-T completely fails Married filing jointly with both spouses students. One changed schools this year so three total 1098-T. Whenever we would use Turbo's tool to autopopulate the form's info it would glitch, delete one of the other spouse's forms and instead add the school to the wrong student. happened multiple times before we just had to enter everything manually.
Date published: 2022-02-28
Rated 4 out of 5 by from No Questions Left Unanswered The filing process was smooth, not confusing and almost pretty simple. Whenever I was unsure of a statement or how to respond to a question, the "?" marks beside the sentences would always lead to clarification. Filing for the first, third or fifth time, the platform makes you feel like a pro.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Experience It makes for a nice and easy process. I got it done very quickly.
Date published: 2022-02-28
Rated 1 out of 5 by from fees this was the most expensive amount for my taxes to be filed I think this might be the las time I will now use turbo tax, I'm not sure when the fees went up high. last year I don't recall paying too much money
Date published: 2022-02-28
Rated 5 out of 5 by from JUST AWESOME HAD A GOOD EXPERANCE WITH TURBO TAX IVE BEEN USING THIS AWESOME TAX SERVICE ABOUT 8 YEARS NOW ,GREAT SERVICE THANKS GUYS
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is convenient The Turbo Tax experts are very knowledgeable and scheduling an appointment is easy.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6341