TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very Nice Tool Long time user... very simple instructions, nice explanation for all items.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and the online accountant that helped us was awesome!
Date published: 2022-02-28
Rated 5 out of 5 by from Got Me The Settlement I Deserve My tax refund was much larger than I expected this year. I've used TurboTax for as long as I can remember except once, maybe twice. I can't remember who the other one was. Anyways, I'll probably stay with TurboTax until I make enough to consider the services of a CPA.
Date published: 2022-02-28
Rated 5 out of 5 by from return client turbo tax is great to use due to it having previous tax year information to refer to. It also has references to understand the process.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Is Excellent Turbo Tax is awesome! I have been using the product on and off for over 10 years. This year was the first time I upgraded Turbo Tax to deluxe with live help. It is more than worth it! I had so many questions and spoke to two live agents and both were very helpful. I did a video call earlier in the day with Jacqueline and she was excellent and answered all of my questions. In the evening before filing, I spoke with Barb via live chat! Both Tax experts had over 20 years experience individually and was able to answer all of my questions. I highly recommend playing for the premium services as it is more than worth it!!! Thank you Turbo Tax!
Date published: 2022-02-28
Rated 5 out of 5 by from Accurate and easy to use I have done tax returns professionally in the past and the thoroughness of TurboTax gives me the assurance that I am doing my returns accurately, and it is so easy to use.
Date published: 2022-02-28
Rated 4 out of 5 by from Was good It was good and simple. A little confusing. Manageable
Date published: 2022-02-28
Rated 5 out of 5 by from Always Great For the Military! TurboTax has always been an easy and great Tax return process I've used for 8 out of my 10 years of active duty service
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to use and if you need help someone is always there if you need someone.
Date published: 2022-02-28
Rated 3 out of 5 by from Tax part is awesome, constant upselling sucks LOVE the technical part of Turbo Tax. Easiest way to do your taxes. I hate the constant upselling. PLUS forcing you to pick some other refund method than the Credit Karma is wrong. It confused my son and he ended up getting a debit card, not the direct deposit he wanted. I also object to the attempts to send personal info to Intuit for marketing purposes.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6337
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Nice Tool Long time user... very simple instructions, nice explanation for all items.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and the online accountant that helped us was awesome!
Date published: 2022-02-28
Rated 5 out of 5 by from Got Me The Settlement I Deserve My tax refund was much larger than I expected this year. I've used TurboTax for as long as I can remember except once, maybe twice. I can't remember who the other one was. Anyways, I'll probably stay with TurboTax until I make enough to consider the services of a CPA.
Date published: 2022-02-28
Rated 5 out of 5 by from return client turbo tax is great to use due to it having previous tax year information to refer to. It also has references to understand the process.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Is Excellent Turbo Tax is awesome! I have been using the product on and off for over 10 years. This year was the first time I upgraded Turbo Tax to deluxe with live help. It is more than worth it! I had so many questions and spoke to two live agents and both were very helpful. I did a video call earlier in the day with Jacqueline and she was excellent and answered all of my questions. In the evening before filing, I spoke with Barb via live chat! Both Tax experts had over 20 years experience individually and was able to answer all of my questions. I highly recommend playing for the premium services as it is more than worth it!!! Thank you Turbo Tax!
Date published: 2022-02-28
Rated 5 out of 5 by from Accurate and easy to use I have done tax returns professionally in the past and the thoroughness of TurboTax gives me the assurance that I am doing my returns accurately, and it is so easy to use.
Date published: 2022-02-28
Rated 4 out of 5 by from Was good It was good and simple. A little confusing. Manageable
Date published: 2022-02-28
Rated 5 out of 5 by from Always Great For the Military! TurboTax has always been an easy and great Tax return process I've used for 8 out of my 10 years of active duty service
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to use and if you need help someone is always there if you need someone.
Date published: 2022-02-28
Rated 3 out of 5 by from Tax part is awesome, constant upselling sucks LOVE the technical part of Turbo Tax. Easiest way to do your taxes. I hate the constant upselling. PLUS forcing you to pick some other refund method than the Credit Karma is wrong. It confused my son and he ended up getting a debit card, not the direct deposit he wanted. I also object to the attempts to send personal info to Intuit for marketing purposes.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6337