TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Not as good as previous years This was my first on line experience, I had always bought the disk. It had said State Included, but when I filed, I was charged $50 for State. Will try someone else next year.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is very helpful The program takes me through the process, step by step. It picks up things that I would have forgotten.
Date published: 2021-03-15
Rated 5 out of 5 by from Lifelong Customer Going on eighth year with TT, love it and will continue to use it.
Date published: 2021-03-15
Rated 5 out of 5 by from So easy, So satisfied I am new to filing and Turbotax makes it quick and painless!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax, easy to use 8th year using Turbo Tax. Very easy to use. Plain language.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy To Use Turbo Tax has made filing the experience of filing as smooth as possible.
Date published: 2021-03-15
Rated 2 out of 5 by from Electronic Transmittal The preparation was adequate but electronic transmission was NOT possible due to a glitch in Turbo tax and NO ONE IS AVAILABLE TO ASSIST
Date published: 2021-03-15
Rated 5 out of 5 by from Love Turbo Tax Very easy to use and was easily able to use help to look up anything I had questions
Date published: 2021-03-15
Rated 1 out of 5 by from Many many errors!!!!! 1) 2019 marked all shareholders as final. Locked the field and couldnt change the mark, to submit an amended return. I had to reenter all of 2019 to recreate the return, so that I could mark it as amended and use the new return to import to 2020 so that the error didnt carry forward 2) 2019 had a mathematical error on 1120-s pg. 1, where 1b subtracted from 1a was $90 off. That forced a correction. 3) Address updates entered on business information, were not propagated to all forms, such as the K1. 3) 2020 efile failed numerous times due to the inability of TurbT to find the attachment. Had to reboot and uplaod a .jpg instead of a pdf to get it to work.
Date published: 2021-03-15
Rated 5 out of 5 by from So easy and fast! So easy and fast to use. I love that I don't have to go to a tax expert and can do it right from home!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6321
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not as good as previous years This was my first on line experience, I had always bought the disk. It had said State Included, but when I filed, I was charged $50 for State. Will try someone else next year.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is very helpful The program takes me through the process, step by step. It picks up things that I would have forgotten.
Date published: 2021-03-15
Rated 5 out of 5 by from Lifelong Customer Going on eighth year with TT, love it and will continue to use it.
Date published: 2021-03-15
Rated 5 out of 5 by from So easy, So satisfied I am new to filing and Turbotax makes it quick and painless!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax, easy to use 8th year using Turbo Tax. Very easy to use. Plain language.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy To Use Turbo Tax has made filing the experience of filing as smooth as possible.
Date published: 2021-03-15
Rated 2 out of 5 by from Electronic Transmittal The preparation was adequate but electronic transmission was NOT possible due to a glitch in Turbo tax and NO ONE IS AVAILABLE TO ASSIST
Date published: 2021-03-15
Rated 5 out of 5 by from Love Turbo Tax Very easy to use and was easily able to use help to look up anything I had questions
Date published: 2021-03-15
Rated 1 out of 5 by from Many many errors!!!!! 1) 2019 marked all shareholders as final. Locked the field and couldnt change the mark, to submit an amended return. I had to reenter all of 2019 to recreate the return, so that I could mark it as amended and use the new return to import to 2020 so that the error didnt carry forward 2) 2019 had a mathematical error on 1120-s pg. 1, where 1b subtracted from 1a was $90 off. That forced a correction. 3) Address updates entered on business information, were not propagated to all forms, such as the K1. 3) 2020 efile failed numerous times due to the inability of TurbT to find the attachment. Had to reboot and uplaod a .jpg instead of a pdf to get it to work.
Date published: 2021-03-15
Rated 5 out of 5 by from So easy and fast! So easy and fast to use. I love that I don't have to go to a tax expert and can do it right from home!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6321