TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy and Smooth Everything was laid out and easy. I am a senior so it took a bit to figure out how to see my return in progress but I had made a mistake on what type of service I used.
Date published: 2021-02-28
Rated 4 out of 5 by from Simple Platform to use I have been using this platform for about 6-8 years and for me, the process has been simple to use as my taxes are not in depth. I can't speak for those that itemize. New features are added each year to use as tools for completing and getting your return and the live help, while sometimes difficult to get your questions across, is a huge help. Will continue to use in future returns.
Date published: 2021-02-28
Rated 4 out of 5 by from easy to use Simple and a time saver. I've been happy with Turbotax for years
Date published: 2021-02-28
Rated 5 out of 5 by from Thank Goodness for TurboTax Filing my taxes through TurboTax has been such an easy process!
Date published: 2021-02-28
Rated 5 out of 5 by from quick and simple i love using turbotax. it is extremely easy to use but so thorough
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great! I've used Turbo tax for at least 10 years and its' very user friendly. I like having an agent right there but not hassling me.
Date published: 2021-02-28
Rated 4 out of 5 by from Good overall Generally good, but often you get stuck in endless loops of 'computer says "no"' regardless of what you enter (e.g. foreign interest doesn't require a FEIN# - but the upon review it does, and form 8939 requires locators for entries - even if they're all zero!).
Date published: 2021-02-28
Rated 5 out of 5 by from Wouldn't do taxes any other way TurboTax is super easy. I've been doing it this way for years and see no reason to stop now. This year it found a couple of things I left out and it increased my refund!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Turbo Tax I enjoy using this system very friendly and helpful for usage. Accurate in all topics ..
Date published: 2021-02-28
Rated 5 out of 5 by from A great, simple and easy way to do your taxes. I have been using this tax software for several years now and wouldn't think about using a different one because of how simple and easy it is.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 631
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and Smooth Everything was laid out and easy. I am a senior so it took a bit to figure out how to see my return in progress but I had made a mistake on what type of service I used.
Date published: 2021-02-28
Rated 4 out of 5 by from Simple Platform to use I have been using this platform for about 6-8 years and for me, the process has been simple to use as my taxes are not in depth. I can't speak for those that itemize. New features are added each year to use as tools for completing and getting your return and the live help, while sometimes difficult to get your questions across, is a huge help. Will continue to use in future returns.
Date published: 2021-02-28
Rated 4 out of 5 by from easy to use Simple and a time saver. I've been happy with Turbotax for years
Date published: 2021-02-28
Rated 5 out of 5 by from Thank Goodness for TurboTax Filing my taxes through TurboTax has been such an easy process!
Date published: 2021-02-28
Rated 5 out of 5 by from quick and simple i love using turbotax. it is extremely easy to use but so thorough
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great! I've used Turbo tax for at least 10 years and its' very user friendly. I like having an agent right there but not hassling me.
Date published: 2021-02-28
Rated 4 out of 5 by from Good overall Generally good, but often you get stuck in endless loops of 'computer says "no"' regardless of what you enter (e.g. foreign interest doesn't require a FEIN# - but the upon review it does, and form 8939 requires locators for entries - even if they're all zero!).
Date published: 2021-02-28
Rated 5 out of 5 by from Wouldn't do taxes any other way TurboTax is super easy. I've been doing it this way for years and see no reason to stop now. This year it found a couple of things I left out and it increased my refund!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Turbo Tax I enjoy using this system very friendly and helpful for usage. Accurate in all topics ..
Date published: 2021-02-28
Rated 5 out of 5 by from A great, simple and easy way to do your taxes. I have been using this tax software for several years now and wouldn't think about using a different one because of how simple and easy it is.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 631