TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from I do not want additional services ie Credit Karma Awful experience, do not want it , nore do i want to be forced to get it!!!!!!!
Date published: 2021-03-14
Rated 5 out of 5 by from Very happy with Turbo Tax Service! Ease of use and instructions. Should have been using for several years now.
Date published: 2021-03-14
Rated 4 out of 5 by from Great to have a DYI tax tool for simple returns Great tool, but not particularly clear when you get into more complex scenarios. My experience was quite good, but my sister, trying to sort through the 2020 home office allowances ran into questions neither one of us could figure out. I also wouldn't feel comfortable trying to prepare my mom's return involving investments and IRA distributions. This was my first experience with TurboTax, and I was pleased since my scenario is pretty straightforward. I doubt I would feel comfortable without a CPA in a more complex scenario, though.
Date published: 2021-03-14
Rated 5 out of 5 by from I love Turbo Tax It's easy and accurate. I've never had any issues with filing my taxes using Turbo Tax.
Date published: 2021-03-14
Rated 3 out of 5 by from Free is not free $60 plus tax is not free, I don’t care that this to short
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is great! Easy to use!! Even for people with no tax knowledge!
Date published: 2021-03-14
Rated 4 out of 5 by from Long Time User I did not post any foreign tax credit. Review showed error on foreign tax credit form and would not allow me to delete the form.
Date published: 2021-03-14
Rated 5 out of 5 by from Ms. Debbie was AWESOME Ms. Debbie was very pleasant and went above and beyond to assist me.
Date published: 2021-03-14
Rated 4 out of 5 by from It's easy to use It's very easy to use. Found things I missed. But they keep trying to get me to buy the expensive stuff - over and over. Once at the end would be enought
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax no fear I've used Turbo Tax for years. It provides confidence that everything is addressed.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6295
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from I do not want additional services ie Credit Karma Awful experience, do not want it , nore do i want to be forced to get it!!!!!!!
Date published: 2021-03-14
Rated 5 out of 5 by from Very happy with Turbo Tax Service! Ease of use and instructions. Should have been using for several years now.
Date published: 2021-03-14
Rated 4 out of 5 by from Great to have a DYI tax tool for simple returns Great tool, but not particularly clear when you get into more complex scenarios. My experience was quite good, but my sister, trying to sort through the 2020 home office allowances ran into questions neither one of us could figure out. I also wouldn't feel comfortable trying to prepare my mom's return involving investments and IRA distributions. This was my first experience with TurboTax, and I was pleased since my scenario is pretty straightforward. I doubt I would feel comfortable without a CPA in a more complex scenario, though.
Date published: 2021-03-14
Rated 5 out of 5 by from I love Turbo Tax It's easy and accurate. I've never had any issues with filing my taxes using Turbo Tax.
Date published: 2021-03-14
Rated 3 out of 5 by from Free is not free $60 plus tax is not free, I don’t care that this to short
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is great! Easy to use!! Even for people with no tax knowledge!
Date published: 2021-03-14
Rated 4 out of 5 by from Long Time User I did not post any foreign tax credit. Review showed error on foreign tax credit form and would not allow me to delete the form.
Date published: 2021-03-14
Rated 5 out of 5 by from Ms. Debbie was AWESOME Ms. Debbie was very pleasant and went above and beyond to assist me.
Date published: 2021-03-14
Rated 4 out of 5 by from It's easy to use It's very easy to use. Found things I missed. But they keep trying to get me to buy the expensive stuff - over and over. Once at the end would be enought
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax no fear I've used Turbo Tax for years. It provides confidence that everything is addressed.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6295