TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Don't know what I'd do with out it! Turbo Tax has helped me with itemizing my deductions for years. It has saved me and my family money that I had no glue that I was entitled to.
Date published: 2022-05-15
Rated 5 out of 5 by from Exelente Es muy sencillo de utilizar y amigable, lo recomiendo.
Date published: 2022-05-15
Rated 5 out of 5 by from Turbo Tax worked great. Our representative was a true professional and knew his stuff. He was very patient helping us organize our information to submit.
Date published: 2022-05-15
Rated 4 out of 5 by from Turbo tax is great Turbo tax has always been very easy and convenient!!! Taxes done right from my phone everytime whenever wherever!!! And they anak offer live help if you need it!!!
Date published: 2022-05-15
Rated 5 out of 5 by from So dope !!!! Site was easy to navigate and very helpful in the filing process, strongly recommend !
Date published: 2022-05-15
Rated 5 out of 5 by from Awesome and easy to use It quickly and straight to the point explained things so I was able to file and glide right through the process!
Date published: 2022-05-15
Rated 5 out of 5 by from LOVE IT Turbo Tax is so easy to use. They walk you through ever step and make sure you don't miss a thing.
Date published: 2022-05-15
Rated 5 out of 5 by from TurboTax every year It was very helpful and it was very patient enough for me to get my tax information
Date published: 2022-05-15
Rated 5 out of 5 by from TurboTax got the job done! I have used TurboTax for the past several years. And quite frankly can't imagine doing my taxes any other way. I feel confident entrusting them with getting everything correct for me. Thank you TurboTax for such a great service.
Date published: 2022-05-15
Rated 3 out of 5 by from I like the product. Licensing & updates are bad. I like the product itself a great deal (been using for over 20 years), but the insanity of keeping license keys to access prior year returns is extremely painful and absurd. When I lost my license key for 2020 (I don't keep old CD boxes) I had to spend almost 3 hours getting to the point where I could file my return, and was almost ready to go to go out and buy another application. Additionally I hate the fact that I am forced to update the software every time I open it, even if I just want to print out an old form, already submitted. It always take much longer then the "less than one minute" noted and is a frustrating waste of time. The developers have produced a really good product. the management that sets policy is working very, very hard to lose my long term business by making a good product just too painful to use.
Date published: 2022-05-15
All TurboTax® Offerings Reviews - Page 6285
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Don't know what I'd do with out it! Turbo Tax has helped me with itemizing my deductions for years. It has saved me and my family money that I had no glue that I was entitled to.
Date published: 2022-05-15
Rated 5 out of 5 by from Exelente Es muy sencillo de utilizar y amigable, lo recomiendo.
Date published: 2022-05-15
Rated 5 out of 5 by from Turbo Tax worked great. Our representative was a true professional and knew his stuff. He was very patient helping us organize our information to submit.
Date published: 2022-05-15
Rated 4 out of 5 by from Turbo tax is great Turbo tax has always been very easy and convenient!!! Taxes done right from my phone everytime whenever wherever!!! And they anak offer live help if you need it!!!
Date published: 2022-05-15
Rated 5 out of 5 by from So dope !!!! Site was easy to navigate and very helpful in the filing process, strongly recommend !
Date published: 2022-05-15
Rated 5 out of 5 by from Awesome and easy to use It quickly and straight to the point explained things so I was able to file and glide right through the process!
Date published: 2022-05-15
Rated 5 out of 5 by from LOVE IT Turbo Tax is so easy to use. They walk you through ever step and make sure you don't miss a thing.
Date published: 2022-05-15
Rated 5 out of 5 by from TurboTax every year It was very helpful and it was very patient enough for me to get my tax information
Date published: 2022-05-15
Rated 5 out of 5 by from TurboTax got the job done! I have used TurboTax for the past several years. And quite frankly can't imagine doing my taxes any other way. I feel confident entrusting them with getting everything correct for me. Thank you TurboTax for such a great service.
Date published: 2022-05-15
Rated 3 out of 5 by from I like the product. Licensing & updates are bad. I like the product itself a great deal (been using for over 20 years), but the insanity of keeping license keys to access prior year returns is extremely painful and absurd. When I lost my license key for 2020 (I don't keep old CD boxes) I had to spend almost 3 hours getting to the point where I could file my return, and was almost ready to go to go out and buy another application. Additionally I hate the fact that I am forced to update the software every time I open it, even if I just want to print out an old form, already submitted. It always take much longer then the "less than one minute" noted and is a frustrating waste of time. The developers have produced a really good product. the management that sets policy is working very, very hard to lose my long term business by making a good product just too painful to use.
Date published: 2022-05-15
All TurboTax® Offerings Reviews - Page 6285