TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Saves time unless you make a mistake I've used for several years, primarily to handle my retirement stuff and the complexities of various 1099 forms. It's gotten better, but the importing is still easy to screw up since it creates duplicate entries, one blank and one filled in. When the import is a composite form (like from Vanguard), it's still not clear that everything is done at once and it asks about INT forms after it's already been included. Also on MA state form. the HC option of 'private insurance' or 'other' does not make clear the 'other' meand medicare with supplemental private. Pick private and it's a multipass restart to undo it.
Date published: 2022-02-27
Rated 5 out of 5 by from So easy to use I love turbo tax! Its easy and walks you through the process
Date published: 2022-02-27
Rated 5 out of 5 by from TAXES AWESOME VERY EASY AND STEPS YOU THROUGH EASILY....
Date published: 2022-02-27
Rated 5 out of 5 by from I Love TurboTax! Very good experience, customer service is very helpful!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is so user friendly I'll never do my taxes any other way again. They make it so easy.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Awsome i enjoyed my experience with this platform. When I got close to the end i had a couple question and an live operator helped. it was great.
Date published: 2022-02-27
Rated 5 out of 5 by from great tool Found credits I would not have found on my own EIC
Date published: 2022-02-27
Rated 5 out of 5 by from Liz is GREAT! Liz is FANTASTIC! Very knowledgeable, very friendly, very helpful, very funny, very, very outgoing! I have not done my own taxes for 30 years, but Liz and TurboTax made the process as painless as possible! Liz was a delight to work with! I cannot give her enough praise! I thought that doing the taxes what is time consuming and difficult enough, but the process of finalizing and filing my taxes seemed to take almost as long! Liz checked my taxes, both Federal and State, thoroughly, and walked me through the entire process of finalizing and filing with great humor and patience! Liz was a joy to work with! My taxes are in, thanks to TurboTax, and in large part thanks to Liz! Great job, Liz!
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent app easy to use Everything regarding the app and the employees associated are great! Extremely helpful and informative. I've been filing with them this way since 2015.
Date published: 2022-02-27
Rated 5 out of 5 by from Great tax software Easy to use and I love the guided questions. Recommend for everyone that doesn't want to stress about filing taxes
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6285
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Saves time unless you make a mistake I've used for several years, primarily to handle my retirement stuff and the complexities of various 1099 forms. It's gotten better, but the importing is still easy to screw up since it creates duplicate entries, one blank and one filled in. When the import is a composite form (like from Vanguard), it's still not clear that everything is done at once and it asks about INT forms after it's already been included. Also on MA state form. the HC option of 'private insurance' or 'other' does not make clear the 'other' meand medicare with supplemental private. Pick private and it's a multipass restart to undo it.
Date published: 2022-02-27
Rated 5 out of 5 by from So easy to use I love turbo tax! Its easy and walks you through the process
Date published: 2022-02-27
Rated 5 out of 5 by from TAXES AWESOME VERY EASY AND STEPS YOU THROUGH EASILY....
Date published: 2022-02-27
Rated 5 out of 5 by from I Love TurboTax! Very good experience, customer service is very helpful!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is so user friendly I'll never do my taxes any other way again. They make it so easy.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Awsome i enjoyed my experience with this platform. When I got close to the end i had a couple question and an live operator helped. it was great.
Date published: 2022-02-27
Rated 5 out of 5 by from great tool Found credits I would not have found on my own EIC
Date published: 2022-02-27
Rated 5 out of 5 by from Liz is GREAT! Liz is FANTASTIC! Very knowledgeable, very friendly, very helpful, very funny, very, very outgoing! I have not done my own taxes for 30 years, but Liz and TurboTax made the process as painless as possible! Liz was a delight to work with! I cannot give her enough praise! I thought that doing the taxes what is time consuming and difficult enough, but the process of finalizing and filing my taxes seemed to take almost as long! Liz checked my taxes, both Federal and State, thoroughly, and walked me through the entire process of finalizing and filing with great humor and patience! Liz was a joy to work with! My taxes are in, thanks to TurboTax, and in large part thanks to Liz! Great job, Liz!
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent app easy to use Everything regarding the app and the employees associated are great! Extremely helpful and informative. I've been filing with them this way since 2015.
Date published: 2022-02-27
Rated 5 out of 5 by from Great tax software Easy to use and I love the guided questions. Recommend for everyone that doesn't want to stress about filing taxes
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6285