TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Pleased in PA from
Best choice
Best choice. Fast. Easy. Trusted. TurboTax from now on.
Date published: 2023-01-27
Rated 4 out of 5 by
Waldo44 from
Great staff, poor software
Very professional initial intake and tax professional. the software was horrid. I loaded documents, then they were gone. When we got disconnected, I had no idea what to do as there was no live help available (message I got was that the offices were closed). Had to log in again and start over. Also, would be helpful if the expert could review first, send you a list of questions before completing the form.
Date published: 2023-01-27
Rated 5 out of 5 by
kpjos from
Just Right
State is a bit confusing, but we never get a refund anyway.
Date published: 2023-01-27
Rated 4 out of 5 by
Electronic filing from
E=File
I wish there was some way to e-file your Federal return but not your state return. I have some how filed two state returns when I just needed to file a Federal. I used another service to file with and filed my state but was allowed to e-file my Federal due to owing a penalty.
Date published: 2023-01-27
Rated 1 out of 5 by
zzaacc from
sucks
seems like every year is gets more expensive to file your "free" taxes
Date published: 2023-01-27
Rated 5 out of 5 by
Robert72556 from
Turbo Tax Review
Very easy to use. Would recommend to a friend. Very easy format.
Date published: 2023-01-27
Rated 4 out of 5 by
Kurt in AZ from
Easy and Convenient
Aside from having to go and dig into my glove compartments for the vehicle registration fee information, everything else was really great!
Date published: 2023-01-27
Rated 5 out of 5 by
Ottelroc from
Very efficient
Easy to use and handle at the tips of my cell phone. Really recommend it
Date published: 2023-01-27
Rated 5 out of 5 by
TxRam from
User Friendly
Turbo Tax guided me step by step until the very end. Turbo Tax goes above and beyond to make sure you understand your taxes and such...
Date published: 2023-01-27
Rated 4 out of 5 by
Big time Will from
turbo tax 2023
good company to get good result with an easy and good results
All TurboTax® Offerings Reviews - Page 625
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Pleased in PA from
Best choice
Best choice. Fast. Easy. Trusted. TurboTax from now on.
Date published: 2023-01-27
Rated 4 out of 5 by
Waldo44 from
Great staff, poor software
Very professional initial intake and tax professional. the software was horrid. I loaded documents, then they were gone. When we got disconnected, I had no idea what to do as there was no live help available (message I got was that the offices were closed). Had to log in again and start over. Also, would be helpful if the expert could review first, send you a list of questions before completing the form.
Date published: 2023-01-27
Rated 5 out of 5 by
kpjos from
Just Right
State is a bit confusing, but we never get a refund anyway.
Date published: 2023-01-27
Rated 4 out of 5 by
Electronic filing from
E=File
I wish there was some way to e-file your Federal return but not your state return. I have some how filed two state returns when I just needed to file a Federal. I used another service to file with and filed my state but was allowed to e-file my Federal due to owing a penalty.
Date published: 2023-01-27
Rated 1 out of 5 by
zzaacc from
sucks
seems like every year is gets more expensive to file your "free" taxes
Date published: 2023-01-27
Rated 5 out of 5 by
Robert72556 from
Turbo Tax Review
Very easy to use. Would recommend to a friend. Very easy format.
Date published: 2023-01-27
Rated 4 out of 5 by
Kurt in AZ from
Easy and Convenient
Aside from having to go and dig into my glove compartments for the vehicle registration fee information, everything else was really great!
Date published: 2023-01-27
Rated 5 out of 5 by
Ottelroc from
Very efficient
Easy to use and handle at the tips of my cell phone. Really recommend it
Date published: 2023-01-27
Rated 5 out of 5 by
TxRam from
User Friendly
Turbo Tax guided me step by step until the very end. Turbo Tax goes above and beyond to make sure you understand your taxes and such...
Date published: 2023-01-27
Rated 4 out of 5 by
Big time Will from
turbo tax 2023
good company to get good result with an easy and good results
All TurboTax® Offerings Reviews - Page 625
Date published: 2023-01-27