TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBO MADE IT EASY Great experience, very helpful. Many excerpts while in the process of taxes.
Date published: 2021-03-28
Rated 5 out of 5 by from Helpful Great step-by-step protocol. Used many times, appreciate the product
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome Easy to navigate, very helpful and knowledgeable, I would recommend for sure
Date published: 2021-03-28
Rated 1 out of 5 by from mediocre Turbotax small business should just support LLC out of the box. I shouldnt have to purchase a separate mini version just to generate K1s and file LLC taxes. Syncing data from banking intuitions is inconsistent. Its better to just enter data myself. K1 form additional code entry is not great. explanations for certain items could be better. Workflow for power-users could be improved a lot. There is a lot of blank empty space that could be used to show me where the values are coming from instead of having to press the Update button to see the details. Some forms i have to fill in Missing items myself even though turbotax knows the data. For example the starting date of my business, why should I have to answer it every year? At least this year i was able to file California return electronically. Last year i was forced to print and mail it. This stupid website wouldnt even let me post my review due to ad blocker. No need to make things hard for paying customers to provide feedback, jeeze.
Date published: 2021-03-28
Rated 5 out of 5 by from Consistently Easy to Use I have been using TurboTax for my tax filing for years. During that time, I have seen consistent improvements to make the filing process even easier and less time consuming. The process is always easy to follow, and makes the entire filing process less stressful. The new process to e-file amended returns is a welcome added bonus.
Date published: 2021-03-28
Rated 5 out of 5 by from FABULOUS, EASY, AND NOW, TRULY FREE Years ago I tried to file a free TT return only to get to the end and be charged to do the actual filing. Now it is truly free! Super easy and intuitive. Thanks Turbo Tax!
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax is very helpful! The way they break down each section helps a lot. I am a first time homeowner so knowing exactly what the form means and where to input information is a little scary! TurboTax made that easy
Date published: 2021-03-28
Rated 5 out of 5 by from Quick and painless Some of the info from last year wasn't available without a PDF, but it only took a few minutes to reenter. The rest was quick.
Date published: 2021-03-28
Rated 5 out of 5 by from you guys are the truth my fist time filing. your name rings nationwide turbo. Blessing upon the entire organization.
Date published: 2021-03-28
Rated 3 out of 5 by from turbotax is OK it help out in working with 1099s 1099ez and state taxs
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6235
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO MADE IT EASY Great experience, very helpful. Many excerpts while in the process of taxes.
Date published: 2021-03-28
Rated 5 out of 5 by from Helpful Great step-by-step protocol. Used many times, appreciate the product
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome Easy to navigate, very helpful and knowledgeable, I would recommend for sure
Date published: 2021-03-28
Rated 1 out of 5 by from mediocre Turbotax small business should just support LLC out of the box. I shouldnt have to purchase a separate mini version just to generate K1s and file LLC taxes. Syncing data from banking intuitions is inconsistent. Its better to just enter data myself. K1 form additional code entry is not great. explanations for certain items could be better. Workflow for power-users could be improved a lot. There is a lot of blank empty space that could be used to show me where the values are coming from instead of having to press the Update button to see the details. Some forms i have to fill in Missing items myself even though turbotax knows the data. For example the starting date of my business, why should I have to answer it every year? At least this year i was able to file California return electronically. Last year i was forced to print and mail it. This stupid website wouldnt even let me post my review due to ad blocker. No need to make things hard for paying customers to provide feedback, jeeze.
Date published: 2021-03-28
Rated 5 out of 5 by from Consistently Easy to Use I have been using TurboTax for my tax filing for years. During that time, I have seen consistent improvements to make the filing process even easier and less time consuming. The process is always easy to follow, and makes the entire filing process less stressful. The new process to e-file amended returns is a welcome added bonus.
Date published: 2021-03-28
Rated 5 out of 5 by from FABULOUS, EASY, AND NOW, TRULY FREE Years ago I tried to file a free TT return only to get to the end and be charged to do the actual filing. Now it is truly free! Super easy and intuitive. Thanks Turbo Tax!
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax is very helpful! The way they break down each section helps a lot. I am a first time homeowner so knowing exactly what the form means and where to input information is a little scary! TurboTax made that easy
Date published: 2021-03-28
Rated 5 out of 5 by from Quick and painless Some of the info from last year wasn't available without a PDF, but it only took a few minutes to reenter. The rest was quick.
Date published: 2021-03-28
Rated 5 out of 5 by from you guys are the truth my fist time filing. your name rings nationwide turbo. Blessing upon the entire organization.
Date published: 2021-03-28
Rated 3 out of 5 by from turbotax is OK it help out in working with 1099s 1099ez and state taxs
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6235