TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Fast, accurate, efficient I've been using Turbotax for many years and alway impressed with the ease of use.
Date published: 2021-03-15
Rated 1 out of 5 by from After many years of use total failure When paying for a product you expect it to work. I was not able to e-file. I kept getting an error 2 - unable to transmit. I'm very tech aware and it took way too long working on it before I gave up. (no firewall, fully updated operating system, fully cleaned and updated browser) When clicking on the support link given by the error it went to and "unknown" page. Others are expressing the same problem on the internet, but no solutions worked for me. My only potential suspect is that I am running my version of windows on a virtualized machine. There are not software specs anywhere saying this won't work. It has also worked for the last 3 years. I wish there was a version for my Mac or a web-based version of the business version I need. Sorry, but I'm sooo frustrated.
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 Business Taxes Were a Breeze The software has evolved over the years and without any help, it has become very easy to file taxes. It gets a little complicated and overwhelming if your transaction records are not in order but the use of QuickBooks or Excel (as long as transactions are categorized) is good enough. Also, make sure to keep your last 2 years of tax returns handy for reference. Great product.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy peasy Easy to work with. Done in under 30 minutes. Will use next year.
Date published: 2021-03-15
Rated 5 out of 5 by from Super simple! This was my First time filing on my own and it was simple
Date published: 2021-03-15
Rated 1 out of 5 by from 3rd Year in a Row I can't file electroninically This is the 3rd year in a row I attempt to file a finished business return electronically and it won't submit whether I have a PR entity filled out or not. I'm not an entity. I've got 30 inches of snow at my house and now I have to make it to the post office tomorrow. This sucks. I'm a 25 year user. Send me a refund.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Business Excellent tax program. Love Turbo Tax. Easy to use, efficient.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax Business is OK Turbo Tax Business could be improved to have more step by step instructions and definitions.
Date published: 2021-03-15
Rated 5 out of 5 by from GOOD Good tax experience and there were nice help assisted.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome! It was such a good experience that I get to file my own tax report through Turbo Tax!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6234
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast, accurate, efficient I've been using Turbotax for many years and alway impressed with the ease of use.
Date published: 2021-03-15
Rated 1 out of 5 by from After many years of use total failure When paying for a product you expect it to work. I was not able to e-file. I kept getting an error 2 - unable to transmit. I'm very tech aware and it took way too long working on it before I gave up. (no firewall, fully updated operating system, fully cleaned and updated browser) When clicking on the support link given by the error it went to and "unknown" page. Others are expressing the same problem on the internet, but no solutions worked for me. My only potential suspect is that I am running my version of windows on a virtualized machine. There are not software specs anywhere saying this won't work. It has also worked for the last 3 years. I wish there was a version for my Mac or a web-based version of the business version I need. Sorry, but I'm sooo frustrated.
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 Business Taxes Were a Breeze The software has evolved over the years and without any help, it has become very easy to file taxes. It gets a little complicated and overwhelming if your transaction records are not in order but the use of QuickBooks or Excel (as long as transactions are categorized) is good enough. Also, make sure to keep your last 2 years of tax returns handy for reference. Great product.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy peasy Easy to work with. Done in under 30 minutes. Will use next year.
Date published: 2021-03-15
Rated 5 out of 5 by from Super simple! This was my First time filing on my own and it was simple
Date published: 2021-03-15
Rated 1 out of 5 by from 3rd Year in a Row I can't file electroninically This is the 3rd year in a row I attempt to file a finished business return electronically and it won't submit whether I have a PR entity filled out or not. I'm not an entity. I've got 30 inches of snow at my house and now I have to make it to the post office tomorrow. This sucks. I'm a 25 year user. Send me a refund.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Business Excellent tax program. Love Turbo Tax. Easy to use, efficient.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax Business is OK Turbo Tax Business could be improved to have more step by step instructions and definitions.
Date published: 2021-03-15
Rated 5 out of 5 by from GOOD Good tax experience and there were nice help assisted.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome! It was such a good experience that I get to file my own tax report through Turbo Tax!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6234