TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from VERY HELPFUL! it’s my first time filing so I was nervous but TurboTax’s really helps
Date published: 2022-02-28
Rated 1 out of 5 by from Not a good product anymore We have for the 3rd straight year having problems with Turbo Tax. Our federal and State Tax rejected again for the 2nd year... and the first time we had a problem we expected a refund in 2020 ( over $1900) for our 2019 return using this product... IRS said that we owed the $682. Once again I R S reject our Email sent taxes... neither I R S or Turbo tax knows why. Maybe time to switch to H & R Block? Tell me something on how to fix this Turbo Tax Please!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was Great We had a great experience with Turbo Tax. Our Tax preparer was professional and timely. Made the process very quick and easy.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax was great Always use turbo tax and have always had success easy
Date published: 2022-02-28
Rated 5 out of 5 by from Makes it easy to do taxes, easy to understand Amazing, turbo tax makes it easy to do your taxes.
Date published: 2022-02-28
Rated 4 out of 5 by from Worked just fine, adequate for my needs. Worked fine for what I needed. Thank you very much.
Date published: 2022-02-28
Rated 5 out of 5 by from Great System! I have been doing my taxes on Turbo Tax for years and love it! It's easy to use, I always pay for back-up, as you never know. It's literally the easiest thing to use. I used to be nervous to do my own taxes and now, I look forward to it. Thanks Turbo Tax
Date published: 2022-02-28
Rated 4 out of 5 by from TURBO TAX IS GOOD You walked me through my taxes easily. The only thing I didn't care for is last year and all previous years was a free State return and now you charge. I am retired and on a fixed income and every penny counts. ,
Date published: 2022-02-28
Rated 5 out of 5 by from Used turbo tax for many years and always will. Every year with out fail I used turbo tax. Gets the job done thoroughly.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBOTAX SUPER EASY I was really worried about doing my taxes on my own, everyone else was doing it though and I as well wanted to save money so I gave it a whirl. I was really nervous about it but once i got started i noticed how simple this really was, and will continue to utilize this for years on. The only thing I did have trouble with was I done my taxes on a weekend night and at the end I had to have my AGI , so i went to the IRS website and got on the ID.ME which was supposed to help me get into that, yet every document I would upload to verify my identity was not accepted, and after reaching out on FACEBOOK I realized im not the only one its doing that to. Thankfully I got in contact with the man who had done my taxes prior years (he had closed his shop and had cancer) .. so i got the AGI this morning and within 5 minutes after that I was done . :) But when messing with the ID.me 4 hours had passed. So just be sure to have your last year tax return handy.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6223
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from VERY HELPFUL! it’s my first time filing so I was nervous but TurboTax’s really helps
Date published: 2022-02-28
Rated 1 out of 5 by from Not a good product anymore We have for the 3rd straight year having problems with Turbo Tax. Our federal and State Tax rejected again for the 2nd year... and the first time we had a problem we expected a refund in 2020 ( over $1900) for our 2019 return using this product... IRS said that we owed the $682. Once again I R S reject our Email sent taxes... neither I R S or Turbo tax knows why. Maybe time to switch to H & R Block? Tell me something on how to fix this Turbo Tax Please!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was Great We had a great experience with Turbo Tax. Our Tax preparer was professional and timely. Made the process very quick and easy.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax was great Always use turbo tax and have always had success easy
Date published: 2022-02-28
Rated 5 out of 5 by from Makes it easy to do taxes, easy to understand Amazing, turbo tax makes it easy to do your taxes.
Date published: 2022-02-28
Rated 4 out of 5 by from Worked just fine, adequate for my needs. Worked fine for what I needed. Thank you very much.
Date published: 2022-02-28
Rated 5 out of 5 by from Great System! I have been doing my taxes on Turbo Tax for years and love it! It's easy to use, I always pay for back-up, as you never know. It's literally the easiest thing to use. I used to be nervous to do my own taxes and now, I look forward to it. Thanks Turbo Tax
Date published: 2022-02-28
Rated 4 out of 5 by from TURBO TAX IS GOOD You walked me through my taxes easily. The only thing I didn't care for is last year and all previous years was a free State return and now you charge. I am retired and on a fixed income and every penny counts. ,
Date published: 2022-02-28
Rated 5 out of 5 by from Used turbo tax for many years and always will. Every year with out fail I used turbo tax. Gets the job done thoroughly.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBOTAX SUPER EASY I was really worried about doing my taxes on my own, everyone else was doing it though and I as well wanted to save money so I gave it a whirl. I was really nervous about it but once i got started i noticed how simple this really was, and will continue to utilize this for years on. The only thing I did have trouble with was I done my taxes on a weekend night and at the end I had to have my AGI , so i went to the IRS website and got on the ID.ME which was supposed to help me get into that, yet every document I would upload to verify my identity was not accepted, and after reaching out on FACEBOOK I realized im not the only one its doing that to. Thankfully I got in contact with the man who had done my taxes prior years (he had closed his shop and had cancer) .. so i got the AGI this morning and within 5 minutes after that I was done . :) But when messing with the ID.me 4 hours had passed. So just be sure to have your last year tax return handy.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6223