TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax for the win! Turbo Tax is user friendly with its easy to follow step by step instructions.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax Rocks Very easy to follow and felt that my return was looked over and given all opportunity to speak with someone.
Date published: 2021-03-29
Rated 5 out of 5 by from USE IT EVERY YEAR... SO EASY TO FOLLOW I literally use this every year. I taught my 2 children how to use it as well
Date published: 2021-03-29
Rated 4 out of 5 by from TURBO TAX WAS EASY AND HELPFUL THE SOFTWARE WAS VERY STRAIGHT FORWARD. THE CHANGES FROM LAST YEAR WERE MADE IS EASIER TO INPUT INFORMATION.
Date published: 2021-03-29
Rated 5 out of 5 by from good it was good, and it helped me do my taxes well which is good
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is the BEST Great service, easy app with people that at least act like they care.
Date published: 2021-03-29
Rated 4 out of 5 by from TurboTax needs better online tech support Had trouble with the 2020 downloaded software. Followed the directions given in the pop-up window, but that didn't help. Tried the online and community support help links but the problem was not discussed on either page. Was able to get a phone number for tech assistance and after some time finally resolved the problem. Had to re-download and initialize the software to make it work. While downloading a second time is drastic, customers need to be informed this may need to be a necessary option. The software itself, once it was downloaded again, was easy to use and made filing the returns a breeze.
Date published: 2021-03-29
Rated 5 out of 5 by from Always Consistant For years I've been using turbo tax for myself and family members. It's always consistent and when I run into a "strange" tax situation the pull down menu and "help" info points me in the right direction.
Date published: 2021-03-29
Rated 4 out of 5 by from First time filing by myself I've never filed by myself before. Normally my father will file mine with his using an external source. Kind of nerve-wracking but overall pretty easy and smooth process with TurboTax. Cool.
Date published: 2021-03-29
Rated 5 out of 5 by from Return Tax Year 2020 Positive experience, TT user for many years and will again next year.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6180
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax for the win! Turbo Tax is user friendly with its easy to follow step by step instructions.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax Rocks Very easy to follow and felt that my return was looked over and given all opportunity to speak with someone.
Date published: 2021-03-29
Rated 5 out of 5 by from USE IT EVERY YEAR... SO EASY TO FOLLOW I literally use this every year. I taught my 2 children how to use it as well
Date published: 2021-03-29
Rated 4 out of 5 by from TURBO TAX WAS EASY AND HELPFUL THE SOFTWARE WAS VERY STRAIGHT FORWARD. THE CHANGES FROM LAST YEAR WERE MADE IS EASIER TO INPUT INFORMATION.
Date published: 2021-03-29
Rated 5 out of 5 by from good it was good, and it helped me do my taxes well which is good
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is the BEST Great service, easy app with people that at least act like they care.
Date published: 2021-03-29
Rated 4 out of 5 by from TurboTax needs better online tech support Had trouble with the 2020 downloaded software. Followed the directions given in the pop-up window, but that didn't help. Tried the online and community support help links but the problem was not discussed on either page. Was able to get a phone number for tech assistance and after some time finally resolved the problem. Had to re-download and initialize the software to make it work. While downloading a second time is drastic, customers need to be informed this may need to be a necessary option. The software itself, once it was downloaded again, was easy to use and made filing the returns a breeze.
Date published: 2021-03-29
Rated 5 out of 5 by from Always Consistant For years I've been using turbo tax for myself and family members. It's always consistent and when I run into a "strange" tax situation the pull down menu and "help" info points me in the right direction.
Date published: 2021-03-29
Rated 4 out of 5 by from First time filing by myself I've never filed by myself before. Normally my father will file mine with his using an external source. Kind of nerve-wracking but overall pretty easy and smooth process with TurboTax. Cool.
Date published: 2021-03-29
Rated 5 out of 5 by from Return Tax Year 2020 Positive experience, TT user for many years and will again next year.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6180