TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from My go-to tax filing service every year!! So easy and helpful! Even the basic option offers information so you can fully understand what you are filing.
Date published: 2021-03-16
Rated 5 out of 5 by from It was painless I was scared to do my own taxes for years! The money I will save moving forward in the years to come. It was easy to use, period! You are walked through every part of the filing process....it’s so intuitively written you’ll think it was designed for you specifically.
Date published: 2021-03-16
Rated 5 out of 5 by from easy to use for an older non-tech person Federal return was rejected but with one phone call your representative was able to help me
Date published: 2021-03-16
Rated 5 out of 5 by from super easy to use! i was worried about doing my taxes alone but this was super easy!
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL So easy to use, and helpful. Very Quick. Will use again next year
Date published: 2021-03-16
Rated 1 out of 5 by from Too many issues! TurboTax is relatively easy to use but we ran into multiple issues with their questions not matching up with our documents. For example, asking for the amount on a specific line that doesn't exist in the official form, Also, when we went to e-file, TurboTax autofilled in the AGI from last year, we double checked it against our records, yet the efile was rejected twice for an incorrect amount. So in the end we had to mail in our return which is frustrating since we paid for e-file ability.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax - Easy to Use We've been using Turbo Tax for more than 10 years. Software is easy to use and reliable. Wish you could have the K-1 form available earlier....
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is quick and easy to use Quick and easy to use. Easy to access. Answers all questions
Date published: 2021-03-16
Rated 5 out of 5 by from Very easy and helpful The system was easy to use very helpful. There as no stress with the step by step program.
Date published: 2021-03-16
Rated 4 out of 5 by from Easy to use Simple and easy to fill out. Interactive software makes it user friendly.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6180
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from My go-to tax filing service every year!! So easy and helpful! Even the basic option offers information so you can fully understand what you are filing.
Date published: 2021-03-16
Rated 5 out of 5 by from It was painless I was scared to do my own taxes for years! The money I will save moving forward in the years to come. It was easy to use, period! You are walked through every part of the filing process....it’s so intuitively written you’ll think it was designed for you specifically.
Date published: 2021-03-16
Rated 5 out of 5 by from easy to use for an older non-tech person Federal return was rejected but with one phone call your representative was able to help me
Date published: 2021-03-16
Rated 5 out of 5 by from super easy to use! i was worried about doing my taxes alone but this was super easy!
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL So easy to use, and helpful. Very Quick. Will use again next year
Date published: 2021-03-16
Rated 1 out of 5 by from Too many issues! TurboTax is relatively easy to use but we ran into multiple issues with their questions not matching up with our documents. For example, asking for the amount on a specific line that doesn't exist in the official form, Also, when we went to e-file, TurboTax autofilled in the AGI from last year, we double checked it against our records, yet the efile was rejected twice for an incorrect amount. So in the end we had to mail in our return which is frustrating since we paid for e-file ability.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax - Easy to Use We've been using Turbo Tax for more than 10 years. Software is easy to use and reliable. Wish you could have the K-1 form available earlier....
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is quick and easy to use Quick and easy to use. Easy to access. Answers all questions
Date published: 2021-03-16
Rated 5 out of 5 by from Very easy and helpful The system was easy to use very helpful. There as no stress with the step by step program.
Date published: 2021-03-16
Rated 4 out of 5 by from Easy to use Simple and easy to fill out. Interactive software makes it user friendly.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6180