TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Overwhelming There are too many unnecessary sections to navigate. You should be able to check what pertains to you and move to do that, not go through sections that you should not even see. If you do not have a business, you should not even see the business section or stocks, etc. It was very frustrating and time consuming. Even if you have a business, you shoud not have to navigate every section unless you want to do it.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax was great!! Great tool to use to be able to do our taxes independently!
Date published: 2021-03-31
Rated 2 out of 5 by from Getting worse Could not down load 1099DIV information, oh you need more characters??????
Date published: 2021-03-31
Rated 5 out of 5 by from Great Tax website Easy to follow instructions. Very simple, accurate, and percise.
Date published: 2021-03-31
Rated 5 out of 5 by from Very intuitive interactive question based system Spoke with several tax experts on line and each answered all of my questions. Didn't feel hurried, spent the time necessary to get taxes right.
Date published: 2021-03-31
Rated 3 out of 5 by from Prices Increase Every Year State returns should be free. Prices go up every year for even basic returns.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo tax gets better every year! I have been using Turbo Tax for years, and they make things better and simpler every year. Thank you so much Turbo Tax! I will continue to use you for
Date published: 2021-03-31
Rated 5 out of 5 by from AWESOME I've used Turbo Tax for years. It is thorough and helps cover all situations from buying and selling homes to investments, deductions, etc, etc, etc
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo Tax is great. The process was quick and easy. Use Turbo Tax. Thank you.
Date published: 2021-03-31
Rated 5 out of 5 by from Have used TurboTax for years! I don't understand why anyone would hire outside tax assistance when TurboTax is so easy to use and can be done from the comfort of your couch! All you have to do is answer questions as you move through the return. Done!
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6175
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Overwhelming There are too many unnecessary sections to navigate. You should be able to check what pertains to you and move to do that, not go through sections that you should not even see. If you do not have a business, you should not even see the business section or stocks, etc. It was very frustrating and time consuming. Even if you have a business, you shoud not have to navigate every section unless you want to do it.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax was great!! Great tool to use to be able to do our taxes independently!
Date published: 2021-03-31
Rated 2 out of 5 by from Getting worse Could not down load 1099DIV information, oh you need more characters??????
Date published: 2021-03-31
Rated 5 out of 5 by from Great Tax website Easy to follow instructions. Very simple, accurate, and percise.
Date published: 2021-03-31
Rated 5 out of 5 by from Very intuitive interactive question based system Spoke with several tax experts on line and each answered all of my questions. Didn't feel hurried, spent the time necessary to get taxes right.
Date published: 2021-03-31
Rated 3 out of 5 by from Prices Increase Every Year State returns should be free. Prices go up every year for even basic returns.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo tax gets better every year! I have been using Turbo Tax for years, and they make things better and simpler every year. Thank you so much Turbo Tax! I will continue to use you for
Date published: 2021-03-31
Rated 5 out of 5 by from AWESOME I've used Turbo Tax for years. It is thorough and helps cover all situations from buying and selling homes to investments, deductions, etc, etc, etc
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo Tax is great. The process was quick and easy. Use Turbo Tax. Thank you.
Date published: 2021-03-31
Rated 5 out of 5 by from Have used TurboTax for years! I don't understand why anyone would hire outside tax assistance when TurboTax is so easy to use and can be done from the comfort of your couch! All you have to do is answer questions as you move through the return. Done!
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6175