TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome!! Very quick and easy to use, will definitly use again next year
Date published: 2022-02-28
Rated 3 out of 5 by from It worked...for a lot more money. I have used Tax Act for the last five plus years. For some reason of technical glitch, I could not use their online program and had to move over to TurboTax. It was twice as expensive, and confusing to get through in some spots. At the end of the day it worked, but I don't know that I'll use it again unless I have to. Especially with the cost difference.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is so reliable The site itself is easy to use and it won't take you more than it needs to be if you have all the right documents in hand.
Date published: 2022-02-28
Rated 5 out of 5 by from Great service I appreciate the guidance Turbo Tax provides to check for tax breaks and to review my return. I had one quick question and the Live expert helped me quickly. She was kind and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was easy to understand Tax return took less than 3 hours to complete filing married jointly
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo has been GREAT!! It was very easy, and very simple to follow, Im so happy I didn't have to go anywhere this year to do my taxes I was able to do it from home!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax made it easy! I've filed with Turbo Tax for 8 years and every year it's fast and easy
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax was very helpful, as it is every year. The process was pretty much self explanatory and was not difficult in any way.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax Live Premier I would have rated excellent but did get some incorrect information from one of the tax specialists I spoke to. I did get the issue resolved with another Specialist; so I gave a good rating instead.
Date published: 2022-02-28
Rated 4 out of 5 by from Tax year made easier Easy to use just answer the questions. I like it!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6172
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome!! Very quick and easy to use, will definitly use again next year
Date published: 2022-02-28
Rated 3 out of 5 by from It worked...for a lot more money. I have used Tax Act for the last five plus years. For some reason of technical glitch, I could not use their online program and had to move over to TurboTax. It was twice as expensive, and confusing to get through in some spots. At the end of the day it worked, but I don't know that I'll use it again unless I have to. Especially with the cost difference.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is so reliable The site itself is easy to use and it won't take you more than it needs to be if you have all the right documents in hand.
Date published: 2022-02-28
Rated 5 out of 5 by from Great service I appreciate the guidance Turbo Tax provides to check for tax breaks and to review my return. I had one quick question and the Live expert helped me quickly. She was kind and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was easy to understand Tax return took less than 3 hours to complete filing married jointly
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo has been GREAT!! It was very easy, and very simple to follow, Im so happy I didn't have to go anywhere this year to do my taxes I was able to do it from home!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax made it easy! I've filed with Turbo Tax for 8 years and every year it's fast and easy
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax was very helpful, as it is every year. The process was pretty much self explanatory and was not difficult in any way.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax Live Premier I would have rated excellent but did get some incorrect information from one of the tax specialists I spoke to. I did get the issue resolved with another Specialist; so I gave a good rating instead.
Date published: 2022-02-28
Rated 4 out of 5 by from Tax year made easier Easy to use just answer the questions. I like it!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6172