TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy Peasy As Usual went off without a hitch. The best thing is automatically populating the required forms for me.
Date published: 2022-02-28
Rated 4 out of 5 by from Easy to use Turbo Tax is pretty easy to use, since it asks questions and all you have to do is answer them. Having said that, I did have a problem with last season's tax return and I had to file an amended return, because a) it did not give me sufficient information regarding the rules for claiming an adult dependent and b) somehow I failed to answer one of the questions (at least I think that might be the problem) or maybe it never asked it(??) and it therefore calculated the incorrect value for the taxable amount of IRA distributions.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great and works well i do taxes for my kids and in-laws and it works great and is easy to use
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax experts are great help Had some trouble with some info and what to do and set up the call. They called me very quickly and efficiently helped me solve the problem.
Date published: 2022-02-28
Rated 5 out of 5 by from First-time TurboTax experience was good I had been shepherded through the process with helpful advice, for instance, which deductibles would not amount to enough to affect outcomes. I was down to the point of finishing when it came up that IRS needs to recognize first-time TurboTax users by means of the previous year's AGI. My previous return was so bad, the IRS did it over, then begged me to use TurboTax. So I had no idea what the correct last-year's AGI was. It turns out that IRS just needs whatever the AGI was, erroneous or not, on last year's FIRST 1040...
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to Use The software was easy to use and help was available when I needed it.
Date published: 2022-02-28
Rated 5 out of 5 by from Great product! The Turbo Tax software is very intuitive and easy to use
Date published: 2022-02-28
Rated 5 out of 5 by from Love Turbo Tax! It was easy and fast. I've filed with turbo tax for 5 years with no problems
Date published: 2022-02-28
Rated 4 out of 5 by from very thorough overall a good experience. I will say the "free" word is used loosely because many features required for a proper filing are added expenses. i needed to upgrade to file with my unemployment ifo and thats an extra charge should be stated earlier before getting half way through my return and being trapped into paying the extra $39. also at the end of file must pay another $39 filling administrative fee is bogus.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is my go to product for taxes Turbo tax is always easy to use, simple to find additional resources or talk with a profession. This is my 10th year with this tool
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy As Usual went off without a hitch. The best thing is automatically populating the required forms for me.
Date published: 2022-02-28
Rated 4 out of 5 by from Easy to use Turbo Tax is pretty easy to use, since it asks questions and all you have to do is answer them. Having said that, I did have a problem with last season's tax return and I had to file an amended return, because a) it did not give me sufficient information regarding the rules for claiming an adult dependent and b) somehow I failed to answer one of the questions (at least I think that might be the problem) or maybe it never asked it(??) and it therefore calculated the incorrect value for the taxable amount of IRA distributions.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great and works well i do taxes for my kids and in-laws and it works great and is easy to use
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax experts are great help Had some trouble with some info and what to do and set up the call. They called me very quickly and efficiently helped me solve the problem.
Date published: 2022-02-28
Rated 5 out of 5 by from First-time TurboTax experience was good I had been shepherded through the process with helpful advice, for instance, which deductibles would not amount to enough to affect outcomes. I was down to the point of finishing when it came up that IRS needs to recognize first-time TurboTax users by means of the previous year's AGI. My previous return was so bad, the IRS did it over, then begged me to use TurboTax. So I had no idea what the correct last-year's AGI was. It turns out that IRS just needs whatever the AGI was, erroneous or not, on last year's FIRST 1040...
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to Use The software was easy to use and help was available when I needed it.
Date published: 2022-02-28
Rated 5 out of 5 by from Great product! The Turbo Tax software is very intuitive and easy to use
Date published: 2022-02-28
Rated 5 out of 5 by from Love Turbo Tax! It was easy and fast. I've filed with turbo tax for 5 years with no problems
Date published: 2022-02-28
Rated 4 out of 5 by from very thorough overall a good experience. I will say the "free" word is used loosely because many features required for a proper filing are added expenses. i needed to upgrade to file with my unemployment ifo and thats an extra charge should be stated earlier before getting half way through my return and being trapped into paying the extra $39. also at the end of file must pay another $39 filling administrative fee is bogus.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is my go to product for taxes Turbo tax is always easy to use, simple to find additional resources or talk with a profession. This is my 10th year with this tool
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6147