TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from First time filing myself and it’s pretty okay Its okay. This is my first time filing so it wasn’t bad.
Date published: 2021-03-16
Rated 5 out of 5 by from Great Easy to read & plenty examples for assistance while filing
Date published: 2021-03-16
Rated 1 out of 5 by from Worst experience ever The computer program has a glitch in that it would not allow me to claim my charitable donations according to the Cares Act and make a donation with mu Arizona refund. The representative was clueless her suggestion was to delete the charitable donations worksheet and submit. The Delux product is an absolute waste I spent 1 hour and 45 minutes with the representative attempting to delete the worksheet. Then the system charged me twice for one taxreturn.
Date published: 2021-03-16
Rated 5 out of 5 by from great to use easy to follow instructions. Questions were well explained for clarification.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax was easy to do. I did not engage with a tax expert. Doing this was so easy. thx so much.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is so Convienient. It is easy to use. The interview guides you to put in the values in the right place.
Date published: 2021-03-16
Rated 3 out of 5 by from not as good as it was once was filled out turbo tax, answered all questions, passed audit, ended up filing electronically 3 times. Each time was rejected for the same reason. Repaired & transmitted three more times & was rejected three times. Deleted return & re did from scratch. filed 3 times & each time was rejected again!! Am seriously considering whether or not Turbo Tax will be my choice in the future.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy Peasy The instructions were very simple and directions and explanations were clear.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Great! I've been using Turbo Tax for years, it is great! It is easy to use and it is always accurate. It always give helpful explanations.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Awesome. This is the first time Ive used Turbo Tax and I was very pleased. It was easy to follow and use.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6146
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from First time filing myself and it’s pretty okay Its okay. This is my first time filing so it wasn’t bad.
Date published: 2021-03-16
Rated 5 out of 5 by from Great Easy to read & plenty examples for assistance while filing
Date published: 2021-03-16
Rated 1 out of 5 by from Worst experience ever The computer program has a glitch in that it would not allow me to claim my charitable donations according to the Cares Act and make a donation with mu Arizona refund. The representative was clueless her suggestion was to delete the charitable donations worksheet and submit. The Delux product is an absolute waste I spent 1 hour and 45 minutes with the representative attempting to delete the worksheet. Then the system charged me twice for one taxreturn.
Date published: 2021-03-16
Rated 5 out of 5 by from great to use easy to follow instructions. Questions were well explained for clarification.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax was easy to do. I did not engage with a tax expert. Doing this was so easy. thx so much.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is so Convienient. It is easy to use. The interview guides you to put in the values in the right place.
Date published: 2021-03-16
Rated 3 out of 5 by from not as good as it was once was filled out turbo tax, answered all questions, passed audit, ended up filing electronically 3 times. Each time was rejected for the same reason. Repaired & transmitted three more times & was rejected three times. Deleted return & re did from scratch. filed 3 times & each time was rejected again!! Am seriously considering whether or not Turbo Tax will be my choice in the future.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy Peasy The instructions were very simple and directions and explanations were clear.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Great! I've been using Turbo Tax for years, it is great! It is easy to use and it is always accurate. It always give helpful explanations.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Awesome. This is the first time Ive used Turbo Tax and I was very pleased. It was easy to follow and use.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6146