TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Not as good at catching special situations Just doesn't seem as crisp as it used to be. Filed for a teacher $250 credit every year ... this year it didn't even suggest it or have any questions for it. Had some index option sales .. really hard to figure that out. I would have thought they had that down pat as we close our 2020
Date published: 2021-02-27
Rated 5 out of 5 by from great tool easy simple great for just having w2 thats all thanks
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awesome! We really appreciate the sophistication and reliability of TurboTax. It is an amazing tool.
Date published: 2021-02-27
Rated 5 out of 5 by from excellent service Very professional and great help. All experts that helped me went above and behind to make sure my tax was filed correctly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Review All went quite well. I had to go back a few times, for example the deduction of paid estimated taxes isn't very user friendly. Otherwise, a piece of cake!
Date published: 2021-02-27
Rated 5 out of 5 by from awesome Easy to provide information on all questions Expert gave me the info I needed clearly.
Date published: 2021-02-27
Rated 4 out of 5 by from Mostly Good The product itself was great and easy to use. Due to the addition of form 8915-e this year, there were some issues getting accurate information on where to find what I needed. Once I was connected to a "tax professional", my questions were answered very quickly.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great Turbo tax makes filing taxes much easier. It gives you explanation for things you do not understand and it gives great advice and double checks your entries. If items are in need of correction, turbo tax helps you with that. I like the fact that they are caution and believes in protecting your personal information. And I like the fact you can also purchase the Max.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is Good; Pricing/payments, not so good Turbotax is fine, this is at least my 10th year using it. The payment options and amounts are somewhat sneaky. We were promised by my husband's employer that we would be able to do a simple return for free, however once you are into doing the taxes, it is difficult to see the products offered and/or make changes, after you have started. Needless to say, we ended up paying more than $200. This is the one area that TurboTax could improve.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is wonderful I have used turbotax for years it is easy .I would not use any other.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 615
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Not as good at catching special situations Just doesn't seem as crisp as it used to be. Filed for a teacher $250 credit every year ... this year it didn't even suggest it or have any questions for it. Had some index option sales .. really hard to figure that out. I would have thought they had that down pat as we close our 2020
Date published: 2021-02-27
Rated 5 out of 5 by from great tool easy simple great for just having w2 thats all thanks
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awesome! We really appreciate the sophistication and reliability of TurboTax. It is an amazing tool.
Date published: 2021-02-27
Rated 5 out of 5 by from excellent service Very professional and great help. All experts that helped me went above and behind to make sure my tax was filed correctly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Review All went quite well. I had to go back a few times, for example the deduction of paid estimated taxes isn't very user friendly. Otherwise, a piece of cake!
Date published: 2021-02-27
Rated 5 out of 5 by from awesome Easy to provide information on all questions Expert gave me the info I needed clearly.
Date published: 2021-02-27
Rated 4 out of 5 by from Mostly Good The product itself was great and easy to use. Due to the addition of form 8915-e this year, there were some issues getting accurate information on where to find what I needed. Once I was connected to a "tax professional", my questions were answered very quickly.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great Turbo tax makes filing taxes much easier. It gives you explanation for things you do not understand and it gives great advice and double checks your entries. If items are in need of correction, turbo tax helps you with that. I like the fact that they are caution and believes in protecting your personal information. And I like the fact you can also purchase the Max.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is Good; Pricing/payments, not so good Turbotax is fine, this is at least my 10th year using it. The payment options and amounts are somewhat sneaky. We were promised by my husband's employer that we would be able to do a simple return for free, however once you are into doing the taxes, it is difficult to see the products offered and/or make changes, after you have started. Needless to say, we ended up paying more than $200. This is the one area that TurboTax could improve.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is wonderful I have used turbotax for years it is easy .I would not use any other.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 615