TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
DoItMyself1970 from
Not as good at catching special situations
Just doesn't seem as crisp as it used to be. Filed for a teacher $250 credit every year ... this year it didn't even suggest it or have any questions for it. Had some index option sales .. really hard to figure that out. I would have thought they had that down pat as we close our 2020
Date published: 2021-02-27
Rated 5 out of 5 by
taxnotfor me from
great tool
easy simple great for just having w2 thats all thanks
Date published: 2021-02-27
Rated 5 out of 5 by
Mikie T from
TurboTax is Awesome!
We really appreciate the sophistication and reliability of TurboTax. It is an amazing tool.
Date published: 2021-02-27
Rated 5 out of 5 by
MONECA from
excellent service
Very professional and great help. All experts that helped me went above and behind to make sure my tax was filed correctly.
Date published: 2021-02-27
Rated 5 out of 5 by
Jclancia from
Turbo Tax Review
All went quite well. I had to go back a few times, for example the deduction of paid estimated taxes isn't very user friendly. Otherwise, a piece of cake!
Date published: 2021-02-27
Rated 5 out of 5 by
intuit support from
awesome
Easy to provide information on all questions Expert gave me the info I needed clearly.
Date published: 2021-02-27
Rated 4 out of 5 by
Kentucky9 from
Mostly Good
The product itself was great and easy to use. Due to the addition of form 8915-e this year, there were some issues getting accurate information on where to find what I needed. Once I was connected to a "tax professional", my questions were answered very quickly.
Date published: 2021-02-27
Rated 5 out of 5 by
Ivory123 from
TurboTax is Great
Turbo tax makes filing taxes much easier. It gives you explanation for things you do not understand and it gives great advice and double checks your entries. If items are in need of correction, turbo tax helps you with that. I like the fact that they are caution and believes in protecting your personal information. And I like the fact you can also purchase the Max.
Date published: 2021-02-27
Rated 4 out of 5 by
Marisa in AZ from
Turbo Tax is Good; Pricing/payments, not so good
Turbotax is fine, this is at least my 10th year using it. The payment options and amounts are somewhat sneaky. We were promised by my husband's employer that we would be able to do a simple return for free, however once you are into doing the taxes, it is difficult to see the products offered and/or make changes, after you have started. Needless to say, we ended up paying more than $200. This is the one area that TurboTax could improve.
Date published: 2021-02-27
Rated 5 out of 5 by
yai yai from
Turbotax is wonderful
I have used turbotax for years it is easy .I would not use any other.
All TurboTax® Offerings Reviews - Page 615
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
DoItMyself1970 from
Not as good at catching special situations
Just doesn't seem as crisp as it used to be. Filed for a teacher $250 credit every year ... this year it didn't even suggest it or have any questions for it. Had some index option sales .. really hard to figure that out. I would have thought they had that down pat as we close our 2020
Date published: 2021-02-27
Rated 5 out of 5 by
taxnotfor me from
great tool
easy simple great for just having w2 thats all thanks
Date published: 2021-02-27
Rated 5 out of 5 by
Mikie T from
TurboTax is Awesome!
We really appreciate the sophistication and reliability of TurboTax. It is an amazing tool.
Date published: 2021-02-27
Rated 5 out of 5 by
MONECA from
excellent service
Very professional and great help. All experts that helped me went above and behind to make sure my tax was filed correctly.
Date published: 2021-02-27
Rated 5 out of 5 by
Jclancia from
Turbo Tax Review
All went quite well. I had to go back a few times, for example the deduction of paid estimated taxes isn't very user friendly. Otherwise, a piece of cake!
Date published: 2021-02-27
Rated 5 out of 5 by
intuit support from
awesome
Easy to provide information on all questions Expert gave me the info I needed clearly.
Date published: 2021-02-27
Rated 4 out of 5 by
Kentucky9 from
Mostly Good
The product itself was great and easy to use. Due to the addition of form 8915-e this year, there were some issues getting accurate information on where to find what I needed. Once I was connected to a "tax professional", my questions were answered very quickly.
Date published: 2021-02-27
Rated 5 out of 5 by
Ivory123 from
TurboTax is Great
Turbo tax makes filing taxes much easier. It gives you explanation for things you do not understand and it gives great advice and double checks your entries. If items are in need of correction, turbo tax helps you with that. I like the fact that they are caution and believes in protecting your personal information. And I like the fact you can also purchase the Max.
Date published: 2021-02-27
Rated 4 out of 5 by
Marisa in AZ from
Turbo Tax is Good; Pricing/payments, not so good
Turbotax is fine, this is at least my 10th year using it. The payment options and amounts are somewhat sneaky. We were promised by my husband's employer that we would be able to do a simple return for free, however once you are into doing the taxes, it is difficult to see the products offered and/or make changes, after you have started. Needless to say, we ended up paying more than $200. This is the one area that TurboTax could improve.
Date published: 2021-02-27
Rated 5 out of 5 by
yai yai from
Turbotax is wonderful
I have used turbotax for years it is easy .I would not use any other.
All TurboTax® Offerings Reviews - Page 615
Date published: 2021-02-27