TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Taxes SUCK but your services really helped me! So even though this was a un-fun process your service really helped walk me through it easily! Thank you so much!
Date published: 2021-03-15
Rated 5 out of 5 by from So easy, will never be scammed again I will never pay a tax professional again. This process was much easier and cheaper. I got the same amount of money back.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax you da' Best I use the free edition every year (eventually I'll pay for the Plus) and it just makes taxes easy. AND they asked about the stimulus check this year and I was so excited to receive relief this time around.
Date published: 2021-03-15
Rated 5 out of 5 by from they talk you through everything so easy to do. Turbo tax talks you through the entire process. mine was fairly straightforward. I did not require any additional assistance but I know it was available if I needed it.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is great I easily do our taxes in less than an hour. It was nice to be able to download my investment information automatically.
Date published: 2021-03-15
Rated 5 out of 5 by from Lived up to the hype about maximum refund The guiding questions helped and allowed me to file as head of household when I had no idea I could.
Date published: 2021-03-15
Rated 5 out of 5 by from THEY ARE GREAT THEY HAVE BEEN GREAT SO FAR THE PAST 3 YEARS IVE BEEN USING THEM
Date published: 2021-03-15
Rated 5 out of 5 by from So Easy to File! Very Helpful pop-ups to tax question and easy to file.
Date published: 2021-03-15
Rated 3 out of 5 by from Problems with purchase of optional modules Online purchase on Audit Protection was problematic - software says payment did not go through despite what my bank indicated that it did go through. The download/install of NJ State Partnership was also problematic and TurboTax Business acted like I did not purchase the state program even if I did and was able to download it. The state tax section also got me into a loop , forcing me to select the download for NJ state . After much time wasted troubleshooting, I found the fix on the Support Community page and was able to proceed with the State tax filing process. I DID NOT get any help from Intuit TurboTax help desk people. Automated Support system needs more improvement!
Date published: 2021-03-15
Rated 5 out of 5 by from great My live expert was an expert. He led me through every strp of the way. My 2020 taxes were rejected because we didn't put in last years' tax amount.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Taxes SUCK but your services really helped me! So even though this was a un-fun process your service really helped walk me through it easily! Thank you so much!
Date published: 2021-03-15
Rated 5 out of 5 by from So easy, will never be scammed again I will never pay a tax professional again. This process was much easier and cheaper. I got the same amount of money back.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax you da' Best I use the free edition every year (eventually I'll pay for the Plus) and it just makes taxes easy. AND they asked about the stimulus check this year and I was so excited to receive relief this time around.
Date published: 2021-03-15
Rated 5 out of 5 by from they talk you through everything so easy to do. Turbo tax talks you through the entire process. mine was fairly straightforward. I did not require any additional assistance but I know it was available if I needed it.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is great I easily do our taxes in less than an hour. It was nice to be able to download my investment information automatically.
Date published: 2021-03-15
Rated 5 out of 5 by from Lived up to the hype about maximum refund The guiding questions helped and allowed me to file as head of household when I had no idea I could.
Date published: 2021-03-15
Rated 5 out of 5 by from THEY ARE GREAT THEY HAVE BEEN GREAT SO FAR THE PAST 3 YEARS IVE BEEN USING THEM
Date published: 2021-03-15
Rated 5 out of 5 by from So Easy to File! Very Helpful pop-ups to tax question and easy to file.
Date published: 2021-03-15
Rated 3 out of 5 by from Problems with purchase of optional modules Online purchase on Audit Protection was problematic - software says payment did not go through despite what my bank indicated that it did go through. The download/install of NJ State Partnership was also problematic and TurboTax Business acted like I did not purchase the state program even if I did and was able to download it. The state tax section also got me into a loop , forcing me to select the download for NJ state . After much time wasted troubleshooting, I found the fix on the Support Community page and was able to proceed with the State tax filing process. I DID NOT get any help from Intuit TurboTax help desk people. Automated Support system needs more improvement!
Date published: 2021-03-15
Rated 5 out of 5 by from great My live expert was an expert. He led me through every strp of the way. My 2020 taxes were rejected because we didn't put in last years' tax amount.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6137