TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is INVIGORATED The process is so easy and quick. I was able to get my return done in 1 HOUR!!
Date published: 2021-03-15
Rated 3 out of 5 by from Much more confusing in 2021 I have been using TurboTax for decades with approximately the same income and deductions and more recently, the same retirement information. This year, the forms were more confusing and some lacked basic information. I also can do without the animated graphics.
Date published: 2021-03-15
Rated 5 out of 5 by from Great for Real Estate, LLCs Walked me through filling my 1065 and K-1s with ease
Date published: 2021-03-15
Rated 5 out of 5 by from Easy and Stress Free Very user-friendly interface. Took a lot of the stress away from filing taxes.
Date published: 2021-03-15
Rated 5 out of 5 by from I love turbotax!!! This is awesome. I am a student and I appreciate the free option. Turbotax is accessible and makes everything easy and stress free.
Date published: 2021-03-15
Rated 2 out of 5 by from If you want to e-file, look elsewhere I was unable to e-file my state tax return with this product. After the Turbo Tax technicians reviewed the issue for over an hour ultimately they couldn't diagnose the issue and had to mail the tax return in. At least the support team was friendly, pleasant, and courteous.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax is helpful I love the help the tax advisor gives. They are all very helpful nikki
Date published: 2021-03-15
Rated 5 out of 5 by from Excellent tool Excellent tool for preparing individual taxes. Use it each year
Date published: 2021-03-15
Rated 5 out of 5 by from Good Job! Easy to use...good guidance with questions....beginning to be as expensive as having a CPA do my taxes
Date published: 2021-03-15
Rated 3 out of 5 by from Turbo tax has some benefits I like the import information but if you have more than 1 source to import you should be able to import all information. The software does not seem to be updated. I had NEC and I provided why I got the NEC form and I went around about 5 times answering the same question because it stated it did not where to report the income on the tax return. I really got frustrated with this and finally changed the income to be reported on MISC form and I hope this does not cause any issues with IRS and I hope the company does not get fined for not reporting accurately when they did report the income correct but in order to file the income I had to change how reported. Please fix and update your software.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6133
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is INVIGORATED The process is so easy and quick. I was able to get my return done in 1 HOUR!!
Date published: 2021-03-15
Rated 3 out of 5 by from Much more confusing in 2021 I have been using TurboTax for decades with approximately the same income and deductions and more recently, the same retirement information. This year, the forms were more confusing and some lacked basic information. I also can do without the animated graphics.
Date published: 2021-03-15
Rated 5 out of 5 by from Great for Real Estate, LLCs Walked me through filling my 1065 and K-1s with ease
Date published: 2021-03-15
Rated 5 out of 5 by from Easy and Stress Free Very user-friendly interface. Took a lot of the stress away from filing taxes.
Date published: 2021-03-15
Rated 5 out of 5 by from I love turbotax!!! This is awesome. I am a student and I appreciate the free option. Turbotax is accessible and makes everything easy and stress free.
Date published: 2021-03-15
Rated 2 out of 5 by from If you want to e-file, look elsewhere I was unable to e-file my state tax return with this product. After the Turbo Tax technicians reviewed the issue for over an hour ultimately they couldn't diagnose the issue and had to mail the tax return in. At least the support team was friendly, pleasant, and courteous.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax is helpful I love the help the tax advisor gives. They are all very helpful nikki
Date published: 2021-03-15
Rated 5 out of 5 by from Excellent tool Excellent tool for preparing individual taxes. Use it each year
Date published: 2021-03-15
Rated 5 out of 5 by from Good Job! Easy to use...good guidance with questions....beginning to be as expensive as having a CPA do my taxes
Date published: 2021-03-15
Rated 3 out of 5 by from Turbo tax has some benefits I like the import information but if you have more than 1 source to import you should be able to import all information. The software does not seem to be updated. I had NEC and I provided why I got the NEC form and I went around about 5 times answering the same question because it stated it did not where to report the income on the tax return. I really got frustrated with this and finally changed the income to be reported on MISC form and I hope this does not cause any issues with IRS and I hope the company does not get fined for not reporting accurately when they did report the income correct but in order to file the income I had to change how reported. Please fix and update your software.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6133