TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Aewsome Corrina was excellent, great service. She spent a long time with me and we got it done.
Date published: 2021-03-16
Rated 5 out of 5 by from Each year I get more comfortable using Turbo Tax; After using a CPA for 35 years I was apprehensive about this transition. Turbotax is both approachable and affordable. Thank you!
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Turbo Great Software, Guides you as you go. Easy to work with.
Date published: 2021-03-16
Rated 4 out of 5 by from great way to file efficient and thorough. experienced form import issues but were satisfactorily resolved with professional assistance
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax ,was fast and very easy to navigate I thought it was very easily managable and loved how someone could help right away if i needed it! I will use it again next year!
Date published: 2021-03-16
Rated 1 out of 5 by from very poor help!!!!!!!! NO VALUE your help inside the program only answers the most basic of questions. There is no way to talk to a live body with ANY problem or question I've used this program for a over 20 years and this is the most disappointing experience I have every had with the program. It is getting worse every year. I'm looking at transferring to a different program next year.. Very poor experience
Date published: 2021-03-16
Rated 3 out of 5 by from TurboTax Free, Want to Upgrade? I've used TurboTax for years, and every year they add more and more limitations that are locked behind upgrades; I personally always pay for an upgrade ($30-50). The way they restrict you from some savings because you haven't upgraded is disappointing though.
Date published: 2021-03-16
Rated 5 out of 5 by from Amazing service!! Loved the experience! They helped me out with everything that I needed and made it smooth and simple.
Date published: 2021-03-16
Rated 5 out of 5 by from Super Helpful I didn't have a clue on how to file my taxes. Turbo Tax helped me realize it is a lot easier than I thought. They included a lot of helpful tips and insight for each
Date published: 2021-03-16
Rated 5 out of 5 by from Success (again) Seems to get easier each year. On-line expert help a big plus for special issues. File feeling confident and reassured.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6117
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Aewsome Corrina was excellent, great service. She spent a long time with me and we got it done.
Date published: 2021-03-16
Rated 5 out of 5 by from Each year I get more comfortable using Turbo Tax; After using a CPA for 35 years I was apprehensive about this transition. Turbotax is both approachable and affordable. Thank you!
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Turbo Great Software, Guides you as you go. Easy to work with.
Date published: 2021-03-16
Rated 4 out of 5 by from great way to file efficient and thorough. experienced form import issues but were satisfactorily resolved with professional assistance
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax ,was fast and very easy to navigate I thought it was very easily managable and loved how someone could help right away if i needed it! I will use it again next year!
Date published: 2021-03-16
Rated 1 out of 5 by from very poor help!!!!!!!! NO VALUE your help inside the program only answers the most basic of questions. There is no way to talk to a live body with ANY problem or question I've used this program for a over 20 years and this is the most disappointing experience I have every had with the program. It is getting worse every year. I'm looking at transferring to a different program next year.. Very poor experience
Date published: 2021-03-16
Rated 3 out of 5 by from TurboTax Free, Want to Upgrade? I've used TurboTax for years, and every year they add more and more limitations that are locked behind upgrades; I personally always pay for an upgrade ($30-50). The way they restrict you from some savings because you haven't upgraded is disappointing though.
Date published: 2021-03-16
Rated 5 out of 5 by from Amazing service!! Loved the experience! They helped me out with everything that I needed and made it smooth and simple.
Date published: 2021-03-16
Rated 5 out of 5 by from Super Helpful I didn't have a clue on how to file my taxes. Turbo Tax helped me realize it is a lot easier than I thought. They included a lot of helpful tips and insight for each
Date published: 2021-03-16
Rated 5 out of 5 by from Success (again) Seems to get easier each year. On-line expert help a big plus for special issues. File feeling confident and reassured.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6117