TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Valex Valex was a huge help and navigating my first state tax return and including my missing stimulus was a breeze with him, thank y'all!!
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is easy to use! Easy to use for simply returns and answered all my questions
Date published: 2021-04-09
Rated 5 out of 5 by from Easy and quick! My experience with Turbo tax was easy and painless!
Date published: 2021-04-09
Rated 5 out of 5 by from Great Product Really does a step by step walk thru the forms. Very easy to use and the help buttons actually help.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is easy to use. I've been using Turbo Tax for over 10 years now, never had an issue
Date published: 2021-04-09
Rated 2 out of 5 by from Slower and Buggier I upgraded from Deluxe to Premier this year. I complete multiple returns for family members. I found that history transferred smoothly. However, all returns were slow to open and updates were slow to process. All returns showed the error indicator in the upper left corner when no errors were present. Of highest concern was that the software blocked the completion of a Pennsylvania Joint return by a surviving spouse in the year of death. It says that PA does not allow a joint return to be filed in that that situation which is absolutely not correct. The stimulus accounting was also unnecessarily complicated. Granted, the line by line instructions on the federal form are needlessly complex but I believe TurboTax could find a way to program around this. If I answer 'yes' to receiving the first a second payment that should be sufficient to prefill the form. The inconvenience is compounded by the fact that Turbo tax waits until you are in the process of filing the return to ask for missing information. There were other less significant annoyances but I will simply close by saying that this year's version was the most problematic I have encountered in many years of using your product.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is extremely user friendly and detailed Awesome experience with Turbo Tax! Fast easy and they walk you through step by step!
Date published: 2021-04-09
Rated 5 out of 5 by from easy to use! very user friendly. extremely fast. have used turbo tax three years in a row and believe i will continue to use this service.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Quick and Easy The Turbo Tax Tax Filing Software Program is a quick and easy way to file your federal and state income taxes. I recommend Turbo Tax for filing your federal and state income taxes.
Date published: 2021-04-09
Rated 5 out of 5 by from Easy and makes you confident you're doing it right So easy to use, straightforward, and makes you confident you are doing your taxes correctly!
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 6115
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Valex Valex was a huge help and navigating my first state tax return and including my missing stimulus was a breeze with him, thank y'all!!
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is easy to use! Easy to use for simply returns and answered all my questions
Date published: 2021-04-09
Rated 5 out of 5 by from Easy and quick! My experience with Turbo tax was easy and painless!
Date published: 2021-04-09
Rated 5 out of 5 by from Great Product Really does a step by step walk thru the forms. Very easy to use and the help buttons actually help.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is easy to use. I've been using Turbo Tax for over 10 years now, never had an issue
Date published: 2021-04-09
Rated 2 out of 5 by from Slower and Buggier I upgraded from Deluxe to Premier this year. I complete multiple returns for family members. I found that history transferred smoothly. However, all returns were slow to open and updates were slow to process. All returns showed the error indicator in the upper left corner when no errors were present. Of highest concern was that the software blocked the completion of a Pennsylvania Joint return by a surviving spouse in the year of death. It says that PA does not allow a joint return to be filed in that that situation which is absolutely not correct. The stimulus accounting was also unnecessarily complicated. Granted, the line by line instructions on the federal form are needlessly complex but I believe TurboTax could find a way to program around this. If I answer 'yes' to receiving the first a second payment that should be sufficient to prefill the form. The inconvenience is compounded by the fact that Turbo tax waits until you are in the process of filing the return to ask for missing information. There were other less significant annoyances but I will simply close by saying that this year's version was the most problematic I have encountered in many years of using your product.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is extremely user friendly and detailed Awesome experience with Turbo Tax! Fast easy and they walk you through step by step!
Date published: 2021-04-09
Rated 5 out of 5 by from easy to use! very user friendly. extremely fast. have used turbo tax three years in a row and believe i will continue to use this service.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Quick and Easy The Turbo Tax Tax Filing Software Program is a quick and easy way to file your federal and state income taxes. I recommend Turbo Tax for filing your federal and state income taxes.
Date published: 2021-04-09
Rated 5 out of 5 by from Easy and makes you confident you're doing it right So easy to use, straightforward, and makes you confident you are doing your taxes correctly!
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 6115