TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Turbo Tax Is Not As It Claims i needed chat help and it took forever to connect and in between chatting the wait was way too long. Also the site moved from page to page way to slow, i mean several minutes!! Then when checking out i did not get credit for the $30 email discount I was sent and clicked on to take me to the site ! AGAIN, could get no help from chat !!
Date published: 2022-02-27
Rated 5 out of 5 by from FAN-FREAKING-TASTIC!!!http://images.turbotax.intui I actually had fun doing this. My tax professional was great and made it all so easy. The set-up on the computer was simple and efficient. Can't wait to give the government more money next year...Y'all take care
Date published: 2022-02-27
Rated 5 out of 5 by from Great JOB TT Team! Paying taxes can be stressful. Using TurboTax greatly reduces that stress !
Date published: 2022-02-27
Rated 5 out of 5 by from Thank you very easy and very convenient to use. Thank you for your support
Date published: 2022-02-27
Rated 5 out of 5 by from EASY TO USE was very easy to use , almost like someone was there telling you what to throughout the entire process
Date published: 2022-02-27
Rated 2 out of 5 by from Does the job, but charges a lot I spent too much money filing taxes to give the government more money. Need I say more?
Date published: 2022-02-27
Rated 1 out of 5 by from Terrible for complicated tax situations I had 1099-misc's that were not related to business/work. The software was unable to file schedule 1 and forced me to file schedule C. It took a tax expert over an hour to figure out how to make it work and I still ended up owing more than expected.
Date published: 2022-02-27
Rated 5 out of 5 by from Absolutely awesome! Easy to follow instructions. You can click on explanations for subjects you aren't familiar with or you can ask and click on community for more explanations.
Date published: 2022-02-27
Rated 4 out of 5 by from Eh. It's okay, but might be easier next year. Parts were easy enough. Others not so much. I struggled on the HSA portions and still not sure if i did it right. Also, I'm not sure an inherited retirement account was done correctly.
Date published: 2022-02-27
Rated 4 out of 5 by from Simple Haven't had any problems using Turbo tax. just wished something were explained to better understanding.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6089
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Is Not As It Claims i needed chat help and it took forever to connect and in between chatting the wait was way too long. Also the site moved from page to page way to slow, i mean several minutes!! Then when checking out i did not get credit for the $30 email discount I was sent and clicked on to take me to the site ! AGAIN, could get no help from chat !!
Date published: 2022-02-27
Rated 5 out of 5 by from FAN-FREAKING-TASTIC!!!http://images.turbotax.intui I actually had fun doing this. My tax professional was great and made it all so easy. The set-up on the computer was simple and efficient. Can't wait to give the government more money next year...Y'all take care
Date published: 2022-02-27
Rated 5 out of 5 by from Great JOB TT Team! Paying taxes can be stressful. Using TurboTax greatly reduces that stress !
Date published: 2022-02-27
Rated 5 out of 5 by from Thank you very easy and very convenient to use. Thank you for your support
Date published: 2022-02-27
Rated 5 out of 5 by from EASY TO USE was very easy to use , almost like someone was there telling you what to throughout the entire process
Date published: 2022-02-27
Rated 2 out of 5 by from Does the job, but charges a lot I spent too much money filing taxes to give the government more money. Need I say more?
Date published: 2022-02-27
Rated 1 out of 5 by from Terrible for complicated tax situations I had 1099-misc's that were not related to business/work. The software was unable to file schedule 1 and forced me to file schedule C. It took a tax expert over an hour to figure out how to make it work and I still ended up owing more than expected.
Date published: 2022-02-27
Rated 5 out of 5 by from Absolutely awesome! Easy to follow instructions. You can click on explanations for subjects you aren't familiar with or you can ask and click on community for more explanations.
Date published: 2022-02-27
Rated 4 out of 5 by from Eh. It's okay, but might be easier next year. Parts were easy enough. Others not so much. I struggled on the HSA portions and still not sure if i did it right. Also, I'm not sure an inherited retirement account was done correctly.
Date published: 2022-02-27
Rated 4 out of 5 by from Simple Haven't had any problems using Turbo tax. just wished something were explained to better understanding.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6089