TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awsome always use turbo tax. Never had a problem. Asks the right questions. Continue to give more info that is not desired.
Date published: 2021-03-16
Rated 5 out of 5 by from Worth the price Very easy and simple to understand! I've filed with Taxslayer for years and Turbotax is light years ahead in terms of simplicity and helpfulness. I was nervous because I filed as self employed for my first time but it was quite simple.
Date published: 2021-03-16
Rated 5 out of 5 by from Thank you for the Live help! The representative helped to file the taxes while talking to me over the phone. Great service. highly recommended.
Date published: 2021-03-16
Rated 5 out of 5 by from From a Long Time Turbo Tax User Turbo Tax prepared our partnership tax return efficiently and gave us confidence it was done correctly
Date published: 2021-03-16
Rated 3 out of 5 by from Wouldnt let me e- file my MN return, no quick supp I paid for the MN state product, it wont let me efile the return. tried to find help online, nope! nada zip zilch.. they gave me a phone number to call but said my wait time was estimated at over an hour. Disappointed for sure. ill be looking for other options next year.
Date published: 2021-03-16
Rated 4 out of 5 by from Lots of snags at the last moment An exasperating aspect of the turbotax software are the last minute snags -- bugs which ask one to do the impossible, to correct an override you might have made in a return years ago. I had this in my address section. It keeps saying the legal name of my co is an Override which must be removed. Again and again it goes around in a circle asking me to correct what can't be "corrected." Finally goes through for some reason -- but what a pain and what a fright, for nothing!
Date published: 2021-03-16
Rated 4 out of 5 by from HAVE USED TURBO TAX FOR YEARS AND IT'S GREAT Turbo Tax walks you through every step from income, investments, to deductions. That's a great feature so you aren't paying more in taxes than are required.
Date published: 2021-03-16
Rated 4 out of 5 by from GOOD Some questions where harder to find answers for but overall a good experience with them. I have used them one other time and it was about the same as last time. I paid the $45 fee last time and it did the exact same as the first time.
Date published: 2021-03-16
Rated 4 out of 5 by from Super quick!! Love it! Awesome program and I will use again next year! I use Turbo Tax for my personal taxes but now I will continue to use on business taxes.
Date published: 2021-03-16
Rated 3 out of 5 by from It was easy I like using TurboTax because it's easy to follow the prompts however I was disenchanted to learn that after some time I would need to be charged $65 due to some itemizations and then later to learn that there was a fee of $40. since I was paying from the return. Next time I will be more aware.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6077
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awsome always use turbo tax. Never had a problem. Asks the right questions. Continue to give more info that is not desired.
Date published: 2021-03-16
Rated 5 out of 5 by from Worth the price Very easy and simple to understand! I've filed with Taxslayer for years and Turbotax is light years ahead in terms of simplicity and helpfulness. I was nervous because I filed as self employed for my first time but it was quite simple.
Date published: 2021-03-16
Rated 5 out of 5 by from Thank you for the Live help! The representative helped to file the taxes while talking to me over the phone. Great service. highly recommended.
Date published: 2021-03-16
Rated 5 out of 5 by from From a Long Time Turbo Tax User Turbo Tax prepared our partnership tax return efficiently and gave us confidence it was done correctly
Date published: 2021-03-16
Rated 3 out of 5 by from Wouldnt let me e- file my MN return, no quick supp I paid for the MN state product, it wont let me efile the return. tried to find help online, nope! nada zip zilch.. they gave me a phone number to call but said my wait time was estimated at over an hour. Disappointed for sure. ill be looking for other options next year.
Date published: 2021-03-16
Rated 4 out of 5 by from Lots of snags at the last moment An exasperating aspect of the turbotax software are the last minute snags -- bugs which ask one to do the impossible, to correct an override you might have made in a return years ago. I had this in my address section. It keeps saying the legal name of my co is an Override which must be removed. Again and again it goes around in a circle asking me to correct what can't be "corrected." Finally goes through for some reason -- but what a pain and what a fright, for nothing!
Date published: 2021-03-16
Rated 4 out of 5 by from HAVE USED TURBO TAX FOR YEARS AND IT'S GREAT Turbo Tax walks you through every step from income, investments, to deductions. That's a great feature so you aren't paying more in taxes than are required.
Date published: 2021-03-16
Rated 4 out of 5 by from GOOD Some questions where harder to find answers for but overall a good experience with them. I have used them one other time and it was about the same as last time. I paid the $45 fee last time and it did the exact same as the first time.
Date published: 2021-03-16
Rated 4 out of 5 by from Super quick!! Love it! Awesome program and I will use again next year! I use Turbo Tax for my personal taxes but now I will continue to use on business taxes.
Date published: 2021-03-16
Rated 3 out of 5 by from It was easy I like using TurboTax because it's easy to follow the prompts however I was disenchanted to learn that after some time I would need to be charged $65 due to some itemizations and then later to learn that there was a fee of $40. since I was paying from the return. Next time I will be more aware.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6077