TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from great program 8 years so far no problems ill keep going to use this
Date published: 2021-03-16
Rated 1 out of 5 by from It was all good until it was time to efile I have used Turbo Tax for many years with great results, until this year! In the end when it is time to e-file, we are forced to purchase the audit defense for 45.00 in order to move forward. What was the reason behind this? Why wait until the end? Not happy at all with this move. I will be considering using a different filing program next year.
Date published: 2021-03-16
Rated 5 out of 5 by from Filed Personal and Business Taxes Turbo Tax helped me with my business deductions, which helped me get a bigger refund.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax very good product easy to use and helping low income with zero fee, very good gesture to assist people, especial for year 2020
Date published: 2021-03-16
Rated 5 out of 5 by from Easy & Speedy! Seems it gets easier each year. Prepared and filed our LLC's taxes in flash with TurboTax for Business. It imported our last year's TurboTax information and our QuickBooks data. Confirmed information, made a couple changes and in less than 45 minutes and a few clicks we were done and filed.
Date published: 2021-03-16
Rated 5 out of 5 by from Great program. Really happy with the way Turbo Tax is user friendly. Also appreciate the descriptions of W2 boxes.
Date published: 2021-03-16
Rated 2 out of 5 by from TurboTax is tedious While tedious to work with, TurboTax still makes it easy for tax preparations.
Date published: 2021-03-16
Rated 5 out of 5 by from I love turbotax They help me with figuring out my taxes love this service
Date published: 2021-03-16
Rated 1 out of 5 by from Makes me upgrade but doesn’t tell you cost!!! I have used TurboTax the last 4 years to file and this year because I have student loans now I have to pay for “delux”. Whatever that is. I needed to file by tonight so I signed into my PayPal and clicked continue but wasn’t shown payment amount before hand. It should have been free for me to efile in my state not $55. Also It doesn’t let me select which states I want to file now, I don’t have to file before april if I don’t owe taxes but it charged me another $55 to file in Illinois even though I filed a state agreement. On top of the $120 for “DeLUx”. Very upset and will be contacting for a refund of $110.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is awesome!!! My experience was excellent. I was helped all the way through. Phone action was excellent. This is a wonderful tax service. Keep up the good, professional work.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6046
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great program 8 years so far no problems ill keep going to use this
Date published: 2021-03-16
Rated 1 out of 5 by from It was all good until it was time to efile I have used Turbo Tax for many years with great results, until this year! In the end when it is time to e-file, we are forced to purchase the audit defense for 45.00 in order to move forward. What was the reason behind this? Why wait until the end? Not happy at all with this move. I will be considering using a different filing program next year.
Date published: 2021-03-16
Rated 5 out of 5 by from Filed Personal and Business Taxes Turbo Tax helped me with my business deductions, which helped me get a bigger refund.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax very good product easy to use and helping low income with zero fee, very good gesture to assist people, especial for year 2020
Date published: 2021-03-16
Rated 5 out of 5 by from Easy & Speedy! Seems it gets easier each year. Prepared and filed our LLC's taxes in flash with TurboTax for Business. It imported our last year's TurboTax information and our QuickBooks data. Confirmed information, made a couple changes and in less than 45 minutes and a few clicks we were done and filed.
Date published: 2021-03-16
Rated 5 out of 5 by from Great program. Really happy with the way Turbo Tax is user friendly. Also appreciate the descriptions of W2 boxes.
Date published: 2021-03-16
Rated 2 out of 5 by from TurboTax is tedious While tedious to work with, TurboTax still makes it easy for tax preparations.
Date published: 2021-03-16
Rated 5 out of 5 by from I love turbotax They help me with figuring out my taxes love this service
Date published: 2021-03-16
Rated 1 out of 5 by from Makes me upgrade but doesn’t tell you cost!!! I have used TurboTax the last 4 years to file and this year because I have student loans now I have to pay for “delux”. Whatever that is. I needed to file by tonight so I signed into my PayPal and clicked continue but wasn’t shown payment amount before hand. It should have been free for me to efile in my state not $55. Also It doesn’t let me select which states I want to file now, I don’t have to file before april if I don’t owe taxes but it charged me another $55 to file in Illinois even though I filed a state agreement. On top of the $120 for “DeLUx”. Very upset and will be contacting for a refund of $110.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is awesome!!! My experience was excellent. I was helped all the way through. Phone action was excellent. This is a wonderful tax service. Keep up the good, professional work.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6046