TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax review I had a good experience, although I wish there were more detail on the foreign tax section.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is very easy to use! I hate doing taxes, Turbo Tax take most of the pain away, almost all :)
Date published: 2022-02-28
Rated 3 out of 5 by from To much In the website it says it was only going to cost me $49 to file state and federal then I get to the end and you charge me $205 even though the option I chose was to file for free
Date published: 2022-02-28
Rated 3 out of 5 by from okay not will happy with your experts two of them couldn't put me on hold without losing my connections and putting me back in the queue again and making me wait additional time finally the third one gave me expert and after walking through the process a few times finally finding CA form 592-B a frustrating process
Date published: 2022-02-28
Rated 4 out of 5 by from It was okay this time It wasn't really turbox tax's fault, but the information that I was using for help on the website confused me.
Date published: 2022-02-28
Rated 2 out of 5 by from yea good stuff yeah cool hope i really get my money$$$
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the way to go! This is the first year that I had Non-employee compensation and TurboTax walked me through everything very easily
Date published: 2022-02-28
Rated 5 out of 5 by from Provides what I need Been using it for years, too numerous to mention! Love it. Used to do my dad's taxes with it also over 15 years ago. It always took care of our taxes. Great package!
Date published: 2022-02-28
Rated 4 out of 5 by from Fairly straightforward Fairly straightforward and easy to use. In that they try to simplify the process and language, it can be confusing at times if you are trying to enter the information from forms or schedules from the IRS website. Would like to see a feature where you could select to go the simplified route, or use the actual form instead if you wish. The one snag I did have with transferring data over from hard copy forms to the software was very quickly resolved by the team of Specialists (Sara and Jasmine) and the CPA (Theiron. I hope I spelled that correctly) that took on my concern. I have been a loyal customer for years and recommend your service to friends and family every tax season. I don't foresee either of those statements changing.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax continues to be extremely user-friendly and makes filing my taxes every year a pain-free experience and does so in a timely manner.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6032
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax review I had a good experience, although I wish there were more detail on the foreign tax section.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is very easy to use! I hate doing taxes, Turbo Tax take most of the pain away, almost all :)
Date published: 2022-02-28
Rated 3 out of 5 by from To much In the website it says it was only going to cost me $49 to file state and federal then I get to the end and you charge me $205 even though the option I chose was to file for free
Date published: 2022-02-28
Rated 3 out of 5 by from okay not will happy with your experts two of them couldn't put me on hold without losing my connections and putting me back in the queue again and making me wait additional time finally the third one gave me expert and after walking through the process a few times finally finding CA form 592-B a frustrating process
Date published: 2022-02-28
Rated 4 out of 5 by from It was okay this time It wasn't really turbox tax's fault, but the information that I was using for help on the website confused me.
Date published: 2022-02-28
Rated 2 out of 5 by from yea good stuff yeah cool hope i really get my money$$$
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the way to go! This is the first year that I had Non-employee compensation and TurboTax walked me through everything very easily
Date published: 2022-02-28
Rated 5 out of 5 by from Provides what I need Been using it for years, too numerous to mention! Love it. Used to do my dad's taxes with it also over 15 years ago. It always took care of our taxes. Great package!
Date published: 2022-02-28
Rated 4 out of 5 by from Fairly straightforward Fairly straightforward and easy to use. In that they try to simplify the process and language, it can be confusing at times if you are trying to enter the information from forms or schedules from the IRS website. Would like to see a feature where you could select to go the simplified route, or use the actual form instead if you wish. The one snag I did have with transferring data over from hard copy forms to the software was very quickly resolved by the team of Specialists (Sara and Jasmine) and the CPA (Theiron. I hope I spelled that correctly) that took on my concern. I have been a loyal customer for years and recommend your service to friends and family every tax season. I don't foresee either of those statements changing.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax continues to be extremely user-friendly and makes filing my taxes every year a pain-free experience and does so in a timely manner.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6032