TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I LOVE IT! I love using Turbo Tax. It is easy to use and finds things for me I didn't know I could use. I do it by hand first then see how much more Turbo Tax gets me. Always quite the difference!
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Great. Using it about 40 years. Asks all the questions needed and gets it done quickly and accurately.
Date published: 2021-03-31
Rated 5 out of 5 by from easy to follow along The website instructions are very easy to follow along
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo tax is awesome I'm new to it and got help from my friend that works for turbo tax
Date published: 2021-03-31
Rated 5 out of 5 by from Straightforward and easy Turbotax makes it straightforward and easy to file your taxes. Everything is essentially spelled out for you.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is the very best this software takes so much of the guess work out of preparing taxes.
Date published: 2021-03-31
Rated 3 out of 5 by from lot of money for something I did myself I did not use you guys last year for the same reason I am upset this year, those fees is ridiculous. you got the fancy software to help me guide through this but I did all the filling, dipping right into the refund. nothing like losing half of my refund to fees.
Date published: 2021-03-31
Rated 3 out of 5 by from Overwhelming There are too many unnecessary sections to navigate. You should be able to check what pertains to you and move to do that, not go through sections that you should not even see. If you do not have a business, you should not even see the business section or stocks, etc. It was very frustrating and time consuming. Even if you have a business, you shoud not have to navigate every section unless you want to do it.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax was great!! Great tool to use to be able to do our taxes independently!
Date published: 2021-03-31
Rated 2 out of 5 by from Getting worse Could not down load 1099DIV information, oh you need more characters??????
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6030
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LOVE IT! I love using Turbo Tax. It is easy to use and finds things for me I didn't know I could use. I do it by hand first then see how much more Turbo Tax gets me. Always quite the difference!
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Great. Using it about 40 years. Asks all the questions needed and gets it done quickly and accurately.
Date published: 2021-03-31
Rated 5 out of 5 by from easy to follow along The website instructions are very easy to follow along
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo tax is awesome I'm new to it and got help from my friend that works for turbo tax
Date published: 2021-03-31
Rated 5 out of 5 by from Straightforward and easy Turbotax makes it straightforward and easy to file your taxes. Everything is essentially spelled out for you.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is the very best this software takes so much of the guess work out of preparing taxes.
Date published: 2021-03-31
Rated 3 out of 5 by from lot of money for something I did myself I did not use you guys last year for the same reason I am upset this year, those fees is ridiculous. you got the fancy software to help me guide through this but I did all the filling, dipping right into the refund. nothing like losing half of my refund to fees.
Date published: 2021-03-31
Rated 3 out of 5 by from Overwhelming There are too many unnecessary sections to navigate. You should be able to check what pertains to you and move to do that, not go through sections that you should not even see. If you do not have a business, you should not even see the business section or stocks, etc. It was very frustrating and time consuming. Even if you have a business, you shoud not have to navigate every section unless you want to do it.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax was great!! Great tool to use to be able to do our taxes independently!
Date published: 2021-03-31
Rated 2 out of 5 by from Getting worse Could not down load 1099DIV information, oh you need more characters??????
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6030