TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Excellent Very smooth from start to finish. Was guided throughout process which made filing much better.
Date published: 2021-03-25
Rated 3 out of 5 by from Not easy to use No information on how to file State separately or that that option comes way later in the process after payment etc.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax made it easy! Doing my taxes with TurboTax and with Kelly, using my laptop was so much easier than my smartphone. Thanks Kelly!
Date published: 2021-03-25
Rated 4 out of 5 by from Turbo Tax Turbo Tax has always been so helpful and I appreciate it.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax made filing my taxes simple Turbo tax was simple and easy and convenient. Also have a live expert to walk me through the process step by step and to ask questions too really made this experience enjoyable.
Date published: 2021-03-25
Rated 5 out of 5 by from Completely satisfied with Turbo Tax live I enjoyed being able to talk with someone knowledgeable while completing my taxes.
Date published: 2021-03-25
Rated 5 out of 5 by from This was a fast and easy experience! I have been using turbo tax since my military days in 2005 I was excited to come back years later and see the program is still easily accessible and usable.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax performed well I have used TurboTax for several years. Always satisfied.
Date published: 2021-03-25
Rated 5 out of 5 by from Quick and Easy Filed my taxes. It was fast and easy. Great process.
Date published: 2021-03-25
Rated 4 out of 5 by from Forms availability could be better, but otherwise Other than the time it took for certain forms to be available (esp schedule c and the depreciation forms), which created problems that I didn't understand until calling customer service, everything was fine.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6028
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Very smooth from start to finish. Was guided throughout process which made filing much better.
Date published: 2021-03-25
Rated 3 out of 5 by from Not easy to use No information on how to file State separately or that that option comes way later in the process after payment etc.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax made it easy! Doing my taxes with TurboTax and with Kelly, using my laptop was so much easier than my smartphone. Thanks Kelly!
Date published: 2021-03-25
Rated 4 out of 5 by from Turbo Tax Turbo Tax has always been so helpful and I appreciate it.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax made filing my taxes simple Turbo tax was simple and easy and convenient. Also have a live expert to walk me through the process step by step and to ask questions too really made this experience enjoyable.
Date published: 2021-03-25
Rated 5 out of 5 by from Completely satisfied with Turbo Tax live I enjoyed being able to talk with someone knowledgeable while completing my taxes.
Date published: 2021-03-25
Rated 5 out of 5 by from This was a fast and easy experience! I have been using turbo tax since my military days in 2005 I was excited to come back years later and see the program is still easily accessible and usable.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax performed well I have used TurboTax for several years. Always satisfied.
Date published: 2021-03-25
Rated 5 out of 5 by from Quick and Easy Filed my taxes. It was fast and easy. Great process.
Date published: 2021-03-25
Rated 4 out of 5 by from Forms availability could be better, but otherwise Other than the time it took for certain forms to be available (esp schedule c and the depreciation forms), which created problems that I didn't understand until calling customer service, everything was fine.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6028