TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Too Costly TurboTax preys upon Americans who don't know/understand how taxes work. I use the product because I don't want to risk messing something up and getting in legal trouble. The cost has more that doubled in 3 or so years and it's getting ridiculous.
Date published: 2021-03-17
Rated 2 out of 5 by from Easy to use but hidden fees Compared to last time, there was a hidden $40 fee for me to file my taxes. Not sure what changed, because turbotax was a great option in the past
Date published: 2021-03-17
Rated 5 out of 5 by from IT WAS EAASY TO FILE A LITTLE BUMP BUT OK IT WAS AN EASY FIX. TOOK A LITTLE WHILE TO GET WHAT I NEEDED
Date published: 2021-03-17
Rated 4 out of 5 by from Review I've used Turbotax for years, and it is still a good product. However, it seems like the past 2 years, it has become less user-friendly and less transparent (possibly in an effort to get users to upgrade and speak with a representative).
Date published: 2021-03-17
Rated 5 out of 5 by from Really easy and helpful First time doing my taxes and it was extremely helpful and easy to follow.
Date published: 2021-03-17
Rated 5 out of 5 by from Best Tax Service Anywhere I have tried a multitude of Tax Services throughout my years. And TurboTax is UNDENIABLY the best and easiest way to file your taxes.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is Great!!! Turbo Tax is fast and very user friendly and I would recommend it to anyone that doesn't want to pay someone to do their taxes
Date published: 2021-03-17
Rated 5 out of 5 by from ITS GREA EASY TO USE AND VERY ACCURATE. USED ALL OF MY INFO
Date published: 2021-03-17
Rated 3 out of 5 by from TURBOTAX IS OK Its always agonizing to reconcile my fidelity discount with my actual fee.
Date published: 2021-03-17
Rated 5 out of 5 by from Super Easy Very easy, love that you can do it from your phone.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6027
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Too Costly TurboTax preys upon Americans who don't know/understand how taxes work. I use the product because I don't want to risk messing something up and getting in legal trouble. The cost has more that doubled in 3 or so years and it's getting ridiculous.
Date published: 2021-03-17
Rated 2 out of 5 by from Easy to use but hidden fees Compared to last time, there was a hidden $40 fee for me to file my taxes. Not sure what changed, because turbotax was a great option in the past
Date published: 2021-03-17
Rated 5 out of 5 by from IT WAS EAASY TO FILE A LITTLE BUMP BUT OK IT WAS AN EASY FIX. TOOK A LITTLE WHILE TO GET WHAT I NEEDED
Date published: 2021-03-17
Rated 4 out of 5 by from Review I've used Turbotax for years, and it is still a good product. However, it seems like the past 2 years, it has become less user-friendly and less transparent (possibly in an effort to get users to upgrade and speak with a representative).
Date published: 2021-03-17
Rated 5 out of 5 by from Really easy and helpful First time doing my taxes and it was extremely helpful and easy to follow.
Date published: 2021-03-17
Rated 5 out of 5 by from Best Tax Service Anywhere I have tried a multitude of Tax Services throughout my years. And TurboTax is UNDENIABLY the best and easiest way to file your taxes.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is Great!!! Turbo Tax is fast and very user friendly and I would recommend it to anyone that doesn't want to pay someone to do their taxes
Date published: 2021-03-17
Rated 5 out of 5 by from ITS GREA EASY TO USE AND VERY ACCURATE. USED ALL OF MY INFO
Date published: 2021-03-17
Rated 3 out of 5 by from TURBOTAX IS OK Its always agonizing to reconcile my fidelity discount with my actual fee.
Date published: 2021-03-17
Rated 5 out of 5 by from Super Easy Very easy, love that you can do it from your phone.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6027