TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax was easy and awesome! My experience using Turbo Tax was good, it was easy and quick.
Date published: 2021-04-12
Rated 5 out of 5 by from Quick and easy As a beginner at this, I found this really easy and fast.
Date published: 2021-04-12
Rated 4 out of 5 by from Rejected Returns I have submitted twice my returns and both time they have been rejected. I have reviewed the areas that were suggested but did not see any duplicate 1099Rs. Not much help beyond that from TT.
Date published: 2021-04-12
Rated 5 out of 5 by from Great Tax Software Turbo Tax is very user friendly....guides you through process step by step.
Date published: 2021-04-12
Rated 5 out of 5 by from Long Time user I have used Turbo Tax for years and love it. However last year I was not able to download my Premium Turbo Tax program and ended up using the online program had to pay additional $275.00 to file after having paid for the download. I was not happy. This year, every time I log in to Turbotax I would get the online program. I called your service center and someone helped me download my Pemium Turbotax program. You need to fix this issue as not every one wants to file via online. If I want to contact my Intuit account and sign in I get the online filing program
Date published: 2021-04-12
Rated 5 out of 5 by from Love turbo tax Turbo tax was very easy and helpful. Love all the little helpful hints. Made everything go smoothly. Asked for things I didn't know would help me but did. Very useful.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is the only way to file. I've been using Turbo Tax for years, I wouldn't consider any other method for filing my taxes.
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome help Turbo Tax Really made my experience stressfree. Thank You Turbo Tax.
Date published: 2021-04-12
Rated 5 out of 5 by from Fast and easy Everything was very helpful. Walked you through everything. Felt confident everything is accurate.
Date published: 2021-04-12
Rated 4 out of 5 by from Good util the final step I don't have a complicated tax return, so I chose TurboxTax. It was easy to use until making a payment for a state return. It said my payment didn't go through at the same time I was receiving a text from my CC saying that a charge was made! TurboTax would not let me complete filing until I got past the payment page. I had to fill out the payment form a second time. Now I have to deal with the CC company for the double charg
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 6027
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy and awesome! My experience using Turbo Tax was good, it was easy and quick.
Date published: 2021-04-12
Rated 5 out of 5 by from Quick and easy As a beginner at this, I found this really easy and fast.
Date published: 2021-04-12
Rated 4 out of 5 by from Rejected Returns I have submitted twice my returns and both time they have been rejected. I have reviewed the areas that were suggested but did not see any duplicate 1099Rs. Not much help beyond that from TT.
Date published: 2021-04-12
Rated 5 out of 5 by from Great Tax Software Turbo Tax is very user friendly....guides you through process step by step.
Date published: 2021-04-12
Rated 5 out of 5 by from Long Time user I have used Turbo Tax for years and love it. However last year I was not able to download my Premium Turbo Tax program and ended up using the online program had to pay additional $275.00 to file after having paid for the download. I was not happy. This year, every time I log in to Turbotax I would get the online program. I called your service center and someone helped me download my Pemium Turbotax program. You need to fix this issue as not every one wants to file via online. If I want to contact my Intuit account and sign in I get the online filing program
Date published: 2021-04-12
Rated 5 out of 5 by from Love turbo tax Turbo tax was very easy and helpful. Love all the little helpful hints. Made everything go smoothly. Asked for things I didn't know would help me but did. Very useful.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is the only way to file. I've been using Turbo Tax for years, I wouldn't consider any other method for filing my taxes.
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome help Turbo Tax Really made my experience stressfree. Thank You Turbo Tax.
Date published: 2021-04-12
Rated 5 out of 5 by from Fast and easy Everything was very helpful. Walked you through everything. Felt confident everything is accurate.
Date published: 2021-04-12
Rated 4 out of 5 by from Good util the final step I don't have a complicated tax return, so I chose TurboxTax. It was easy to use until making a payment for a state return. It said my payment didn't go through at the same time I was receiving a text from my CC saying that a charge was made! TurboTax would not let me complete filing until I got past the payment page. I had to fill out the payment form a second time. Now I have to deal with the CC company for the double charg
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 6027