TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax has gotten much better, but lpricier Turbo Tax has gotten much easier to use and very intuitive. But it has also got pricier. $40 extra for paying through your returns
Date published: 2021-03-17
Rated 5 out of 5 by from LOVE TURBO TAX IT IS GREAT I HAVE USED TURBO TAX FOR MORE THAN A DECADE IT IS AWESOMW
Date published: 2021-03-17
Rated 5 out of 5 by from Super easy Very clear instructions, super easy to use. Thanks for all the help.
Date published: 2021-03-17
Rated 4 out of 5 by from GOOD WITH FEDERAL HARD WITH MICHIGAN MICHIGAN NOW REQUIRES YOU LIST YOUR INCOME 1-3 MONTHS, 1-5 MONTHS AND 1-8 MONTHS--DIDN'T UNDERSTAND IT AND DIVIDED INCOME BY 3, GOT A PENALTY FOR UNDERPAYMENT OF TAXES. SO WENT BACK TO CHANGE IT, CAN'T FIND ITTO CHANGE, HAD TO CHANGE MANUALLY (PRINT, WHITE OUT AND TRY AGAIN)
Date published: 2021-03-17
Rated 5 out of 5 by from Easy step by step questions was skeptic at first but process was fun! 11111111
Date published: 2021-03-17
Rated 5 out of 5 by from Turbotax is awesome Love it, Highly recommended!!! Would definitely do it again...
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great! I didn't notice any features, it was that easy to use.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome Another good experience (this year was year number 9)!
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax makes Filing Easy I've been using Turbo Tax to file taxes for about six years; growing up, Tax-Season was always presented as a daunting and painful experience. But with Turbo-Tax, it couldn't be simpler. If I had one gripe; at the very end when I went to sign and file my returns, the reCAPTCHA took too long to buffer; after leaving it alone for two hours, the reCAPTCHA still had not gone through, and the site signed me out. When I came back in, the site said that they saved my work so I wouldn't have to start over, but I still had to navigate through a bunch of questions, which made me believe the site was forcing me to start-over. Either problem should be examined.
Date published: 2021-03-17
Rated 5 out of 5 by from Way to go TurboTax! The staff at TurboTax were great at explaining and advising when filing. They did a great job, friendly, and very helpful with the service. The software was easy to use and straight forward.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6007
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax has gotten much better, but lpricier Turbo Tax has gotten much easier to use and very intuitive. But it has also got pricier. $40 extra for paying through your returns
Date published: 2021-03-17
Rated 5 out of 5 by from LOVE TURBO TAX IT IS GREAT I HAVE USED TURBO TAX FOR MORE THAN A DECADE IT IS AWESOMW
Date published: 2021-03-17
Rated 5 out of 5 by from Super easy Very clear instructions, super easy to use. Thanks for all the help.
Date published: 2021-03-17
Rated 4 out of 5 by from GOOD WITH FEDERAL HARD WITH MICHIGAN MICHIGAN NOW REQUIRES YOU LIST YOUR INCOME 1-3 MONTHS, 1-5 MONTHS AND 1-8 MONTHS--DIDN'T UNDERSTAND IT AND DIVIDED INCOME BY 3, GOT A PENALTY FOR UNDERPAYMENT OF TAXES. SO WENT BACK TO CHANGE IT, CAN'T FIND ITTO CHANGE, HAD TO CHANGE MANUALLY (PRINT, WHITE OUT AND TRY AGAIN)
Date published: 2021-03-17
Rated 5 out of 5 by from Easy step by step questions was skeptic at first but process was fun! 11111111
Date published: 2021-03-17
Rated 5 out of 5 by from Turbotax is awesome Love it, Highly recommended!!! Would definitely do it again...
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great! I didn't notice any features, it was that easy to use.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome Another good experience (this year was year number 9)!
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax makes Filing Easy I've been using Turbo Tax to file taxes for about six years; growing up, Tax-Season was always presented as a daunting and painful experience. But with Turbo-Tax, it couldn't be simpler. If I had one gripe; at the very end when I went to sign and file my returns, the reCAPTCHA took too long to buffer; after leaving it alone for two hours, the reCAPTCHA still had not gone through, and the site signed me out. When I came back in, the site said that they saved my work so I wouldn't have to start over, but I still had to navigate through a bunch of questions, which made me believe the site was forcing me to start-over. Either problem should be examined.
Date published: 2021-03-17
Rated 5 out of 5 by from Way to go TurboTax! The staff at TurboTax were great at explaining and advising when filing. They did a great job, friendly, and very helpful with the service. The software was easy to use and straight forward.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6007