TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is awesome! I had a easy and wonderful experience. This is my second time using Turbo Tax live services and I'm glad I was able to use this service again. This experience exceeded all of my expectations.
Date published: 2023-01-25
Rated 3 out of 5 by from Turbo Tax Fee Double Charge I understand that TurboTax needs to make money, however, I was forced to accept 2 $39 fees before I could finish. I thought that it was a one time only fee of $39 but I had to pay $78 to get my taxes finished. And I simply brought over my W-2 from my job. It wasn't a difficult return to file. This is the first time that TurboTax has done this. Very disappointed.
Date published: 2023-01-25
Rated 4 out of 5 by from Fast and Easy but Expensive It's fast and easy to use but as you go through the process the price just increases. Kind of expensive considering I'm doing the work.
Date published: 2023-01-25
Rated 5 out of 5 by from TURBOTAX WAS GREAT!! I GOT MIXED UP AND STUCK BUT THE TURBO TAXE SPECIALIST WERE VERY HELPFUL!
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is great It’s quick fast and easy and I love how the app navigation is very simple and easy
Date published: 2023-01-25
Rated 5 out of 5 by from Its great First time filing my own taxes, its honestly very simple how they have it all setup. Love the interface selection they have going on. Just may take a couple hours to get it all done and submitted.
Date published: 2023-01-25
Rated 5 out of 5 by from its great I'm fine with them..do every year...they charge a lot
Date published: 2023-01-25
Rated 5 out of 5 by from Always great filing with TurboTax Great and easy step by step instructions! Had help with an expert very rapidly and got my questions answered! Thanks again
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome Great experience quick easy no issues all done pretty much for me
Date published: 2023-01-25
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for 6 years now and I love it. Everything is easy to understand, and they guide you through filing your taxes. I think it's awesome to have any live expert on standby when or if you need help. Turbo tax also have your refund amount as you work on your taxes which is great. They are pretty reasonable to file your taxes through I will forever be a Turbo Tax customer.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 6007
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome! I had a easy and wonderful experience. This is my second time using Turbo Tax live services and I'm glad I was able to use this service again. This experience exceeded all of my expectations.
Date published: 2023-01-25
Rated 3 out of 5 by from Turbo Tax Fee Double Charge I understand that TurboTax needs to make money, however, I was forced to accept 2 $39 fees before I could finish. I thought that it was a one time only fee of $39 but I had to pay $78 to get my taxes finished. And I simply brought over my W-2 from my job. It wasn't a difficult return to file. This is the first time that TurboTax has done this. Very disappointed.
Date published: 2023-01-25
Rated 4 out of 5 by from Fast and Easy but Expensive It's fast and easy to use but as you go through the process the price just increases. Kind of expensive considering I'm doing the work.
Date published: 2023-01-25
Rated 5 out of 5 by from TURBOTAX WAS GREAT!! I GOT MIXED UP AND STUCK BUT THE TURBO TAXE SPECIALIST WERE VERY HELPFUL!
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is great It’s quick fast and easy and I love how the app navigation is very simple and easy
Date published: 2023-01-25
Rated 5 out of 5 by from Its great First time filing my own taxes, its honestly very simple how they have it all setup. Love the interface selection they have going on. Just may take a couple hours to get it all done and submitted.
Date published: 2023-01-25
Rated 5 out of 5 by from its great I'm fine with them..do every year...they charge a lot
Date published: 2023-01-25
Rated 5 out of 5 by from Always great filing with TurboTax Great and easy step by step instructions! Had help with an expert very rapidly and got my questions answered! Thanks again
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome Great experience quick easy no issues all done pretty much for me
Date published: 2023-01-25
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for 6 years now and I love it. Everything is easy to understand, and they guide you through filing your taxes. I think it's awesome to have any live expert on standby when or if you need help. Turbo tax also have your refund amount as you work on your taxes which is great. They are pretty reasonable to file your taxes through I will forever be a Turbo Tax customer.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 6007