TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Was good and easy The system worked great and allowed me to input data. I did get stuck in a loop at one point during the review process and needed assistance just wanted sure who to ask or talk to.
Date published: 2021-03-17
Rated 5 out of 5 by from Simple Form & multiple state filings I had a simple Federal form but had to file in Multiple states. Turbo tax made filing in multiple states easy
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great Loved that info from American Express was automatically transmitted.
Date published: 2021-03-17
Rated 5 out of 5 by from great for years Just filed with turbotax and had a great experience as always. Last year I tried both turbotax and taxcut. I found errors in both and got free filing from both. but it took taxcut weeks of delays and arguing. Turbotax acknowledge the issue and fixed the software right away. Great service and better than the competition
Date published: 2021-03-17
Rated 3 out of 5 by from Good, but Good product, but 1. overpriced 2. many areas where the questions are not appropriate.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is very easy and fun to do by yourself. And its FREE you can't bet that. I Love it!
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is very straightforward and easy to use The only problem I had was uploading the info from my bank and lender. they were not in your system so I had to upload e-copies of my forms.
Date published: 2021-03-17
Rated 5 out of 5 by from Thank you! helpful and im thankful for it! tax professionals at their best
Date published: 2021-03-17
Rated 2 out of 5 by from mehhhh TurboTax is pretty easy to use. What I dont like is that they say its "Free" but then out of nowhere they tell you that you have a "special circumstance" and now you have to pay $60 for some Deluxe version. You also have to pay an additional $40 to have the cost of filing taken out with your return. Its a bunch of hidden crap if you ask me. I've used Turbotax since I have been filing my taxes but with those things this year I will look elsewhere next year.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy to USe Product was easy and clear with helpful tips and facts
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5994
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Was good and easy The system worked great and allowed me to input data. I did get stuck in a loop at one point during the review process and needed assistance just wanted sure who to ask or talk to.
Date published: 2021-03-17
Rated 5 out of 5 by from Simple Form & multiple state filings I had a simple Federal form but had to file in Multiple states. Turbo tax made filing in multiple states easy
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is great Loved that info from American Express was automatically transmitted.
Date published: 2021-03-17
Rated 5 out of 5 by from great for years Just filed with turbotax and had a great experience as always. Last year I tried both turbotax and taxcut. I found errors in both and got free filing from both. but it took taxcut weeks of delays and arguing. Turbotax acknowledge the issue and fixed the software right away. Great service and better than the competition
Date published: 2021-03-17
Rated 3 out of 5 by from Good, but Good product, but 1. overpriced 2. many areas where the questions are not appropriate.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is very easy and fun to do by yourself. And its FREE you can't bet that. I Love it!
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is very straightforward and easy to use The only problem I had was uploading the info from my bank and lender. they were not in your system so I had to upload e-copies of my forms.
Date published: 2021-03-17
Rated 5 out of 5 by from Thank you! helpful and im thankful for it! tax professionals at their best
Date published: 2021-03-17
Rated 2 out of 5 by from mehhhh TurboTax is pretty easy to use. What I dont like is that they say its "Free" but then out of nowhere they tell you that you have a "special circumstance" and now you have to pay $60 for some Deluxe version. You also have to pay an additional $40 to have the cost of filing taken out with your return. Its a bunch of hidden crap if you ask me. I've used Turbotax since I have been filing my taxes but with those things this year I will look elsewhere next year.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy to USe Product was easy and clear with helpful tips and facts
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5994