TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from More challenging this year Overall the experience was okay. Being active duty military, I am often looking to utilize lesser known tax rules. For example, I sold my rental property this year after 9 years of owning it, with just over 2 years with it as my main home. Since I left the property on orders, the 2/5 rule could be suspended up to 10 years. This was my case. Getting this to reflect properly and reflect depreciation recapture properly was a challenge this year. At one point, I left Turbo Tax and started my return with H&R Block. Glad I came back, but it was close. You almost lost me this year.
Date published: 2021-03-17
Rated 5 out of 5 by from Can't Go Wrong Turbo Tax makes filing easy and foolproof, especially for retirees. I can't recommend it highly enough.
Date published: 2021-03-17
Rated 5 out of 5 by from easy, took a while because i'm slow Easy to follow prompts I would recommend for those who enjoy doing their own taxes.
Date published: 2021-03-17
Rated 5 out of 5 by from Great No issues "...... .. ...............................
Date published: 2021-03-17
Rated 3 out of 5 by from Turbotax is great until they add a $110 charge As a filer currently working full time and in school, turbotax is a must for the simplicity and cost. However, for having no help from an actual professional, a $110 charge for a basic version of taxes is egregious. I graduate this year and will have more time next March. Will not be wasting my money on turbo tax again when a professional able to get me better deductions costs only a fraction more.
Date published: 2021-03-17
Rated 5 out of 5 by from good good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-17
Rated 2 out of 5 by from Not worth the money for 1st timers The TurboTax Premier is a much better product than TurboTax "Live" Premier. That extra work Live in the product costs additional $70. Being a 1st timer I had to do my own research. All the agents said we don't have that information with us to help you. Disappointed
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax is OK so far. Turbo Tax is OK so far, until something else changes.
Date published: 2021-03-17
Rated 5 out of 5 by from so helpful very pleased I had benaja or benata help me and she was SO helpful and calm. I appreciate that and it helped me not feel stressed and she helped my issue!!! so so happy
Date published: 2021-03-17
Rated 4 out of 5 by from easy simple, easy to fill in the blanks same as last year
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5991
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from More challenging this year Overall the experience was okay. Being active duty military, I am often looking to utilize lesser known tax rules. For example, I sold my rental property this year after 9 years of owning it, with just over 2 years with it as my main home. Since I left the property on orders, the 2/5 rule could be suspended up to 10 years. This was my case. Getting this to reflect properly and reflect depreciation recapture properly was a challenge this year. At one point, I left Turbo Tax and started my return with H&R Block. Glad I came back, but it was close. You almost lost me this year.
Date published: 2021-03-17
Rated 5 out of 5 by from Can't Go Wrong Turbo Tax makes filing easy and foolproof, especially for retirees. I can't recommend it highly enough.
Date published: 2021-03-17
Rated 5 out of 5 by from easy, took a while because i'm slow Easy to follow prompts I would recommend for those who enjoy doing their own taxes.
Date published: 2021-03-17
Rated 5 out of 5 by from Great No issues "...... .. ...............................
Date published: 2021-03-17
Rated 3 out of 5 by from Turbotax is great until they add a $110 charge As a filer currently working full time and in school, turbotax is a must for the simplicity and cost. However, for having no help from an actual professional, a $110 charge for a basic version of taxes is egregious. I graduate this year and will have more time next March. Will not be wasting my money on turbo tax again when a professional able to get me better deductions costs only a fraction more.
Date published: 2021-03-17
Rated 5 out of 5 by from good good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-17
Rated 2 out of 5 by from Not worth the money for 1st timers The TurboTax Premier is a much better product than TurboTax "Live" Premier. That extra work Live in the product costs additional $70. Being a 1st timer I had to do my own research. All the agents said we don't have that information with us to help you. Disappointed
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax is OK so far. Turbo Tax is OK so far, until something else changes.
Date published: 2021-03-17
Rated 5 out of 5 by from so helpful very pleased I had benaja or benata help me and she was SO helpful and calm. I appreciate that and it helped me not feel stressed and she helped my issue!!! so so happy
Date published: 2021-03-17
Rated 4 out of 5 by from easy simple, easy to fill in the blanks same as last year
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5991