TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from amazing Always a good experience. I love turbo tax. would never change again.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy and helpful! everything was so easy , and when I did need help they were there to save the day!
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO tAX IS SOMEWHAT EASY It was easy to file out but to go back and make changes to the state tax form was a little challenging.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is the easiest, most reliable way to file easy process every step of the way, with explanations and reminders to make sure you're doing it correctly
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax made my day Very well,tax expert was experienced and very helpfull.
Date published: 2021-03-16
Rated 5 out of 5 by from This made my tax fling so much easier this year!!! This made my tax fling so much easier this year!!!
Date published: 2021-03-16
Rated 5 out of 5 by from Easy to use Easy to use and tie to state taxes and easy to file
Date published: 2021-03-16
Rated 2 out of 5 by from Turbo Tax did not live up to prior expectations I am a long time Turbo Tax user. This is the first time that I have had any issues with using the product. First, I had used the download version on a MacBook with MacOS Big Sur. After transferring my data from last year and inputting most of this year's information, Turbo Tax crashed. Support was excellent, but I was told that there was no resolution for this problem and others were having similar issues. They offered me a Windows Download, but I had to input all my data from start. I was not happy to have to do this, but proceeded and all went well until I got to the end. I went to e-file but could not complete due to a $25 file fee for the State. For some reason, it took me numerous tries to get this transaction to complete. Again, I am not new to Turbo Tax. I have used Turbo Tax for many years on both Windows and Mac computers, and this is the first time that I have ever had these kinds of issues. I will think hard before using Turbo Tax for 2021 taxes!
Date published: 2021-03-16
Rated 5 out of 5 by from easy I was able to smoothly sail through the return with a little help from my daughter.
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO TAX REP WAS AMAZING HELP I HIGHLY RECOMMEND , THEY ALWAYS HAVE A RESPONSE TO ANY QUESTIONS AND THETAX REPAIR LADY HELP ME IN SO MUCH AND I UNDERSTOOD EVERYTHING WELL MIND YOU ITS MY FIRST TIME FILING ON MY OWN WITH AMAZING GID
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5988
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from amazing Always a good experience. I love turbo tax. would never change again.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy and helpful! everything was so easy , and when I did need help they were there to save the day!
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO tAX IS SOMEWHAT EASY It was easy to file out but to go back and make changes to the state tax form was a little challenging.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is the easiest, most reliable way to file easy process every step of the way, with explanations and reminders to make sure you're doing it correctly
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax made my day Very well,tax expert was experienced and very helpfull.
Date published: 2021-03-16
Rated 5 out of 5 by from This made my tax fling so much easier this year!!! This made my tax fling so much easier this year!!!
Date published: 2021-03-16
Rated 5 out of 5 by from Easy to use Easy to use and tie to state taxes and easy to file
Date published: 2021-03-16
Rated 2 out of 5 by from Turbo Tax did not live up to prior expectations I am a long time Turbo Tax user. This is the first time that I have had any issues with using the product. First, I had used the download version on a MacBook with MacOS Big Sur. After transferring my data from last year and inputting most of this year's information, Turbo Tax crashed. Support was excellent, but I was told that there was no resolution for this problem and others were having similar issues. They offered me a Windows Download, but I had to input all my data from start. I was not happy to have to do this, but proceeded and all went well until I got to the end. I went to e-file but could not complete due to a $25 file fee for the State. For some reason, it took me numerous tries to get this transaction to complete. Again, I am not new to Turbo Tax. I have used Turbo Tax for many years on both Windows and Mac computers, and this is the first time that I have ever had these kinds of issues. I will think hard before using Turbo Tax for 2021 taxes!
Date published: 2021-03-16
Rated 5 out of 5 by from easy I was able to smoothly sail through the return with a little help from my daughter.
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO TAX REP WAS AMAZING HELP I HIGHLY RECOMMEND , THEY ALWAYS HAVE A RESPONSE TO ANY QUESTIONS AND THETAX REPAIR LADY HELP ME IN SO MUCH AND I UNDERSTOOD EVERYTHING WELL MIND YOU ITS MY FIRST TIME FILING ON MY OWN WITH AMAZING GID
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5988