TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from idele was terrific IDELE TOOK A LOT OF TIME, WAS VERY PATIENT ,KIND AND GAVE ME GREAT PERSONAL SERVICE
Date published: 2021-04-07
Rated 5 out of 5 by from Review great service I will definitely recommend this to all my friends and family
Date published: 2021-04-07
Rated 5 out of 5 by from fast and easy I have used this for the past 13 years with no hassle no problems and fast return
Date published: 2021-04-07
Rated 4 out of 5 by from No e-file for California Form 568 I have been using Turbo Tax for nearly 20 years. As a California Taxpayer who runs a Single Member LLC that is reported on Schedule C, I am close to switching to another solution next year, as Turbo Tax does not support e-file of California Form 568. The California Franchise Tax Board now requires e-file of this form, with a $900 Penalty for failure to e-file, unless a special waiver is approved. There's no telling how long the FTB will automatically approve such waivers, so it's prudent for me to look at other solutions if Turbo Tax will not enable e-file of CA Form 568 for 2021.
Date published: 2021-04-07
Rated 5 out of 5 by from So much easier than other tax programs Just me and my computer working with turbotax. Worked like a charm.
Date published: 2021-04-07
Rated 5 out of 5 by from Awesome Using Turbo Tax is easy and convenient. Cuts through all the typing by enabling you to upload documents and saving personal information.
Date published: 2021-04-07
Rated 5 out of 5 by from Awesome Easy and painless. It guided me throughout the whole process.
Date published: 2021-04-07
Rated 5 out of 5 by from Loyal customer Product gets easier to use each year. Importing information from previous year's forms really speeds up completion of tax forms.
Date published: 2021-04-07
Rated 4 out of 5 by from turbo tax figured everything out I spoke to 4 agents today, the last was Larry, and he was awesome Things that were confusing to me, and sometimes him, when I entered information incorrectly he kept after it until he figured it out he deserves a raise! A BIG ONE Earlier in the day I chatted with Kendra i believe, and she should be fired!! I would type in a question and it would take her up to 10 minutes to respond and then the would quote some part of the tax code NOT helpful at all and a complete waste of my time. the 5 star rating below is only for Larry!!
Date published: 2021-04-07
Rated 5 out of 5 by from great tax software I have been using Tubo Tax deluxe for many years. It is intuitive and user friendly
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 5956
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from idele was terrific IDELE TOOK A LOT OF TIME, WAS VERY PATIENT ,KIND AND GAVE ME GREAT PERSONAL SERVICE
Date published: 2021-04-07
Rated 5 out of 5 by from Review great service I will definitely recommend this to all my friends and family
Date published: 2021-04-07
Rated 5 out of 5 by from fast and easy I have used this for the past 13 years with no hassle no problems and fast return
Date published: 2021-04-07
Rated 4 out of 5 by from No e-file for California Form 568 I have been using Turbo Tax for nearly 20 years. As a California Taxpayer who runs a Single Member LLC that is reported on Schedule C, I am close to switching to another solution next year, as Turbo Tax does not support e-file of California Form 568. The California Franchise Tax Board now requires e-file of this form, with a $900 Penalty for failure to e-file, unless a special waiver is approved. There's no telling how long the FTB will automatically approve such waivers, so it's prudent for me to look at other solutions if Turbo Tax will not enable e-file of CA Form 568 for 2021.
Date published: 2021-04-07
Rated 5 out of 5 by from So much easier than other tax programs Just me and my computer working with turbotax. Worked like a charm.
Date published: 2021-04-07
Rated 5 out of 5 by from Awesome Using Turbo Tax is easy and convenient. Cuts through all the typing by enabling you to upload documents and saving personal information.
Date published: 2021-04-07
Rated 5 out of 5 by from Awesome Easy and painless. It guided me throughout the whole process.
Date published: 2021-04-07
Rated 5 out of 5 by from Loyal customer Product gets easier to use each year. Importing information from previous year's forms really speeds up completion of tax forms.
Date published: 2021-04-07
Rated 4 out of 5 by from turbo tax figured everything out I spoke to 4 agents today, the last was Larry, and he was awesome Things that were confusing to me, and sometimes him, when I entered information incorrectly he kept after it until he figured it out he deserves a raise! A BIG ONE Earlier in the day I chatted with Kendra i believe, and she should be fired!! I would type in a question and it would take her up to 10 minutes to respond and then the would quote some part of the tax code NOT helpful at all and a complete waste of my time. the 5 star rating below is only for Larry!!
Date published: 2021-04-07
Rated 5 out of 5 by from great tax software I have been using Tubo Tax deluxe for many years. It is intuitive and user friendly
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 5956