TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is amazing Very easy to use and navigate and loved how amazing the information was
Date published: 2021-03-18
Rated 5 out of 5 by from Easier than IRS site EASY TO DO better than the IRS website will use again
Date published: 2021-03-18
Rated 4 out of 5 by from Almost perfect It could be imroved in processing 1099R forms, specifically how to handle conversion of regular IRA funds to Roth that includes deduction for Fed tax.
Date published: 2021-03-18
Rated 5 out of 5 by from Tax preparation made easy TurboTax is easy to use. You don't need an accountant to get your tax prepared and get maximum refund
Date published: 2021-03-18
Rated 4 out of 5 by from Turbotax is easy to use Very easy to use and quick to gather appropriate information to file my taxes.
Date published: 2021-03-18
Rated 2 out of 5 by from A bit disappointed I have used Turbo Tax for many years and it used to be free to print a State Return. They now charge you for it. I spent quite a bit of time this year filling out my returns only to find out that it costs $50 at the end + I still have to mail it in. I'll look for something else next year.
Date published: 2021-03-18
Rated 5 out of 5 by from Sabrina the TurboTax representative extraordinaire This is the seventh consecutive year that I've been preparing my taxes with TurboTax. It's the first time I caught a snag and needed assistance preparing them. Sabrina was the TurboTax representative that helped me prepare them. It may have taken hours, but her kind attitude, perseverance, and patience are unmatched. I feel very fortunate she was there to help me throughout the tax preparation process!
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome I used turbotax for the first time to file my 2020 tax returns. The process was very smooth and straight forward. I was really impressed by the "import document" feature.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome great the best tax preparers I've ever done with always use it .
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax worked hard to get me best refund! We had some hiccups along the way while filing due to the pandemic and different circumstances that popped up in the last year but Turbo Tax was easy to chat with and work through the issues.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5924
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is amazing Very easy to use and navigate and loved how amazing the information was
Date published: 2021-03-18
Rated 5 out of 5 by from Easier than IRS site EASY TO DO better than the IRS website will use again
Date published: 2021-03-18
Rated 4 out of 5 by from Almost perfect It could be imroved in processing 1099R forms, specifically how to handle conversion of regular IRA funds to Roth that includes deduction for Fed tax.
Date published: 2021-03-18
Rated 5 out of 5 by from Tax preparation made easy TurboTax is easy to use. You don't need an accountant to get your tax prepared and get maximum refund
Date published: 2021-03-18
Rated 4 out of 5 by from Turbotax is easy to use Very easy to use and quick to gather appropriate information to file my taxes.
Date published: 2021-03-18
Rated 2 out of 5 by from A bit disappointed I have used Turbo Tax for many years and it used to be free to print a State Return. They now charge you for it. I spent quite a bit of time this year filling out my returns only to find out that it costs $50 at the end + I still have to mail it in. I'll look for something else next year.
Date published: 2021-03-18
Rated 5 out of 5 by from Sabrina the TurboTax representative extraordinaire This is the seventh consecutive year that I've been preparing my taxes with TurboTax. It's the first time I caught a snag and needed assistance preparing them. Sabrina was the TurboTax representative that helped me prepare them. It may have taken hours, but her kind attitude, perseverance, and patience are unmatched. I feel very fortunate she was there to help me throughout the tax preparation process!
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome I used turbotax for the first time to file my 2020 tax returns. The process was very smooth and straight forward. I was really impressed by the "import document" feature.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome great the best tax preparers I've ever done with always use it .
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax worked hard to get me best refund! We had some hiccups along the way while filing due to the pandemic and different circumstances that popped up in the last year but Turbo Tax was easy to chat with and work through the issues.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5924