TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Assistant was a saint! I had difficulty completing my tax and contacted the live assistant. She was quick and made it very easy to understand what needed to be done. My frustration disappeared!
Date published: 2022-02-28
Rated 4 out of 5 by from is easy to use and save money love tubotax itis great to use i have been using it for years
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax The hidden fees are not fair. Would love have free service for a period of time during tax season.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is amazing! easy and swift to maneuver through! The process was so simple!
Date published: 2022-02-28
Rated 1 out of 5 by from Not good It’s was easy to use but my Oregon return was denied to to a federal update and I received no communication from turbo tax as to time frame or how to fix it or anything
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax's Q&A format is very straightforward I'm a software architect & mathematician. I've done my taxes 'by hand' for many years... until now. TurboTax got everything right, and it took 1/5 the time.
Date published: 2022-02-28
Rated 4 out of 5 by from My TurboTax Experience Turbotax Experts were available and ready to assist me solving my issues filling online. Monic (my designated) Turbotax expert was a key member in resolving my issues. She went above and beyond to ensure my husband and I recieved the best refund as possible.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Easy, fast, great process. Easy to use, thorough. Will use again.
Date published: 2022-02-28
Rated 1 out of 5 by from no they charged me $117 to process an $18 tax credit and then an extra $39 for having it pulled from my federal income. why? :/
Date published: 2022-02-28
Rated 5 out of 5 by from Thank you Vicky helped me fix the issues I had. Thank you so much!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5919
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Assistant was a saint! I had difficulty completing my tax and contacted the live assistant. She was quick and made it very easy to understand what needed to be done. My frustration disappeared!
Date published: 2022-02-28
Rated 4 out of 5 by from is easy to use and save money love tubotax itis great to use i have been using it for years
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax The hidden fees are not fair. Would love have free service for a period of time during tax season.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is amazing! easy and swift to maneuver through! The process was so simple!
Date published: 2022-02-28
Rated 1 out of 5 by from Not good It’s was easy to use but my Oregon return was denied to to a federal update and I received no communication from turbo tax as to time frame or how to fix it or anything
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax's Q&A format is very straightforward I'm a software architect & mathematician. I've done my taxes 'by hand' for many years... until now. TurboTax got everything right, and it took 1/5 the time.
Date published: 2022-02-28
Rated 4 out of 5 by from My TurboTax Experience Turbotax Experts were available and ready to assist me solving my issues filling online. Monic (my designated) Turbotax expert was a key member in resolving my issues. She went above and beyond to ensure my husband and I recieved the best refund as possible.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Easy, fast, great process. Easy to use, thorough. Will use again.
Date published: 2022-02-28
Rated 1 out of 5 by from no they charged me $117 to process an $18 tax credit and then an extra $39 for having it pulled from my federal income. why? :/
Date published: 2022-02-28
Rated 5 out of 5 by from Thank you Vicky helped me fix the issues I had. Thank you so much!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5919