TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax live made 2020 an easy tax year! The system is easy to use and Lisa our expert was amazing!
Date published: 2021-05-07
Rated 3 out of 5 by from easier, but not always accurate Was advised I could claim son as dependent. Did so and was rejected by the Feds and the state, as well, because of the fed rejection. Talking to your robot who answered the phone was one of the more annoying times in my life. Did not understand the spelling of my fairly uncomplicated name.
Date published: 2021-05-07
Rated 5 out of 5 by from LOVE TURBO TAX So easy to use and so easy to follow along. I recommend to everyone!
Date published: 2021-05-07
Rated 5 out of 5 by from Very good. Easy to use and has detailed explanations of the questions asked.
Date published: 2021-05-07
Rated 5 out of 5 by from Very Easy To Use Showed me what to correct, and was very fast! I will use it again!
Date published: 2021-05-07
Rated 5 out of 5 by from Love Turbo Tax For the most part, really, really easy to use. Downloads from Financial Institutions is a huge time saver.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is very thorough and simple to use. Have used TurboTax for years. I like how easy it is to file with them.
Date published: 2021-05-07
Rated 1 out of 5 by from terrible NOTHING IS THE SAME SINCE IVE BEEN FIING WITH U GUYS FOR A VERY LONG TIME AND U ARE NOW FORCING PPL TO PAY 120 FEE
Date published: 2021-05-07
Rated 5 out of 5 by from turbo tax is awesome excellent help in an error and picking up on an amended return from the previous year.
Date published: 2021-05-07
Rated 2 out of 5 by from Lost my previous returns My previous returns got deleted off my computer somehow. I'm not the only one that ran into this. Am using the same computer. Also, if the software has to run an update, just do it. Don't force me to accept that an update will be made if I have no other options.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 5913
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax live made 2020 an easy tax year! The system is easy to use and Lisa our expert was amazing!
Date published: 2021-05-07
Rated 3 out of 5 by from easier, but not always accurate Was advised I could claim son as dependent. Did so and was rejected by the Feds and the state, as well, because of the fed rejection. Talking to your robot who answered the phone was one of the more annoying times in my life. Did not understand the spelling of my fairly uncomplicated name.
Date published: 2021-05-07
Rated 5 out of 5 by from LOVE TURBO TAX So easy to use and so easy to follow along. I recommend to everyone!
Date published: 2021-05-07
Rated 5 out of 5 by from Very good. Easy to use and has detailed explanations of the questions asked.
Date published: 2021-05-07
Rated 5 out of 5 by from Very Easy To Use Showed me what to correct, and was very fast! I will use it again!
Date published: 2021-05-07
Rated 5 out of 5 by from Love Turbo Tax For the most part, really, really easy to use. Downloads from Financial Institutions is a huge time saver.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is very thorough and simple to use. Have used TurboTax for years. I like how easy it is to file with them.
Date published: 2021-05-07
Rated 1 out of 5 by from terrible NOTHING IS THE SAME SINCE IVE BEEN FIING WITH U GUYS FOR A VERY LONG TIME AND U ARE NOW FORCING PPL TO PAY 120 FEE
Date published: 2021-05-07
Rated 5 out of 5 by from turbo tax is awesome excellent help in an error and picking up on an amended return from the previous year.
Date published: 2021-05-07
Rated 2 out of 5 by from Lost my previous returns My previous returns got deleted off my computer somehow. I'm not the only one that ran into this. Am using the same computer. Also, if the software has to run an update, just do it. Don't force me to accept that an update will be made if I have no other options.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 5913