TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Got a lot of hidden fees!! The program was difficult to use because of having to file two state forms with one being not needed because I am in the military. The other being my wife's but it kept wanting to use my information not hers. Also there are a lot of hidden fees I had a $2.00 foreign tax return that made the service jump up to $175.00. I would have rather not collected the $2.00 at all. Kind of misleading and gave no options to just not file the foreign tax form or decline the $2.00. Will most likely not use this service again because I wasted several hours filling out the information and at the beginning if I had been told about the price hike I would have just paid a person to do it would. The cost would have been the same but I could of at least not lost all the time.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax got me through again? Have used for many years and appreciate that the look and feel have stayed the same.
Date published: 2021-03-18
Rated 5 out of 5 by from Go go Turbotax Love switching between interview and viewing forms.
Date published: 2021-03-18
Rated 5 out of 5 by from Helenor Helenor was helpful and kind I thank her for assisting me throughout my tax refund
Date published: 2021-03-18
Rated 4 out of 5 by from Beats the alternative There were a couple of items that asked for numeric info that I had no idea how to find so I just skipped it. Need more of your tags to get info.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy for personal and business Turbo tax makes it easy for me to do both my personal and self-employment taxes. I highly recommend their products
Date published: 2021-03-18
Rated 4 out of 5 by from turbo tax is easy to use First time using turbo taxes and first time ever doing taxes as an independent. Super easy to use, will use again
Date published: 2021-03-18
Rated 5 out of 5 by from I have used Turbo Tax for years I am very pleased on how easy it was to complete my 2020 tax return
Date published: 2021-03-18
Rated 1 out of 5 by from Need Estate Tax program Using the business software for estates isn't ideal. TurboTax need to invest in creating an estate specific product.
Date published: 2021-03-18
Rated 4 out of 5 by from FIRST TIME Good for first-timers for all who need various support
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5891
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Got a lot of hidden fees!! The program was difficult to use because of having to file two state forms with one being not needed because I am in the military. The other being my wife's but it kept wanting to use my information not hers. Also there are a lot of hidden fees I had a $2.00 foreign tax return that made the service jump up to $175.00. I would have rather not collected the $2.00 at all. Kind of misleading and gave no options to just not file the foreign tax form or decline the $2.00. Will most likely not use this service again because I wasted several hours filling out the information and at the beginning if I had been told about the price hike I would have just paid a person to do it would. The cost would have been the same but I could of at least not lost all the time.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax got me through again? Have used for many years and appreciate that the look and feel have stayed the same.
Date published: 2021-03-18
Rated 5 out of 5 by from Go go Turbotax Love switching between interview and viewing forms.
Date published: 2021-03-18
Rated 5 out of 5 by from Helenor Helenor was helpful and kind I thank her for assisting me throughout my tax refund
Date published: 2021-03-18
Rated 4 out of 5 by from Beats the alternative There were a couple of items that asked for numeric info that I had no idea how to find so I just skipped it. Need more of your tags to get info.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy for personal and business Turbo tax makes it easy for me to do both my personal and self-employment taxes. I highly recommend their products
Date published: 2021-03-18
Rated 4 out of 5 by from turbo tax is easy to use First time using turbo taxes and first time ever doing taxes as an independent. Super easy to use, will use again
Date published: 2021-03-18
Rated 5 out of 5 by from I have used Turbo Tax for years I am very pleased on how easy it was to complete my 2020 tax return
Date published: 2021-03-18
Rated 1 out of 5 by from Need Estate Tax program Using the business software for estates isn't ideal. TurboTax need to invest in creating an estate specific product.
Date published: 2021-03-18
Rated 4 out of 5 by from FIRST TIME Good for first-timers for all who need various support
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5891