TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So User Friendly! We love Turbo Tax because of the ease and convenience it offers. They also have great support throughout the process.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Awesome I engaged with a TurboTax specialist to help me troubleshoot on why I couldn't file my Federal and State Return. The team member, Matt, called within 6 minutes and helped me figure out the issue, then stayed on the phone with me to make sure I was able to successfully file my return.
Date published: 2022-02-28
Rated 5 out of 5 by from First time using Turbo tax Excellent experience. I like the step by step guidance. I enjoyed the different options to upload documents JPG, PFD, etc.
Date published: 2022-02-28
Rated 1 out of 5 by from over charging I am 81 years old Gross income less than 40k turbo tax charge me $112.00 i should have gotten this done for free. Turbo Tax have their site setup where you have to use the same tax package used prior year. That's not fair because if didn't need Deluxe they need to refund me $112.00.
Date published: 2022-02-28
Rated 4 out of 5 by from Tax Made Easy Using the e-file system was a very simple process. Live communication was not necessary since each step of the way information assistance was provided each step of the way.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is easy to use and very helpful I appreciate that I can load information from the previous year and upload documents to prepopulate forms. The one thing that seems to be a little glitchy is how long it can take to pull the information from documents into the forms
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax 8 years in a row Great helps on the app. I've already recommended it to my parents.
Date published: 2022-02-28
Rated 5 out of 5 by from The Best ! Great service, easy to do yourself, at your own time and privacy.
Date published: 2022-02-28
Rated 5 out of 5 by from I got a better refund! I was happy to see more in depth questions regarding deductions and how I was guided through mortgage interest paid and taxes.
Date published: 2022-02-28
Rated 5 out of 5 by from Clean, Simple and Useful!! Easy to navigate, import your tax documents and review them.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5880
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So User Friendly! We love Turbo Tax because of the ease and convenience it offers. They also have great support throughout the process.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Awesome I engaged with a TurboTax specialist to help me troubleshoot on why I couldn't file my Federal and State Return. The team member, Matt, called within 6 minutes and helped me figure out the issue, then stayed on the phone with me to make sure I was able to successfully file my return.
Date published: 2022-02-28
Rated 5 out of 5 by from First time using Turbo tax Excellent experience. I like the step by step guidance. I enjoyed the different options to upload documents JPG, PFD, etc.
Date published: 2022-02-28
Rated 1 out of 5 by from over charging I am 81 years old Gross income less than 40k turbo tax charge me $112.00 i should have gotten this done for free. Turbo Tax have their site setup where you have to use the same tax package used prior year. That's not fair because if didn't need Deluxe they need to refund me $112.00.
Date published: 2022-02-28
Rated 4 out of 5 by from Tax Made Easy Using the e-file system was a very simple process. Live communication was not necessary since each step of the way information assistance was provided each step of the way.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is easy to use and very helpful I appreciate that I can load information from the previous year and upload documents to prepopulate forms. The one thing that seems to be a little glitchy is how long it can take to pull the information from documents into the forms
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax 8 years in a row Great helps on the app. I've already recommended it to my parents.
Date published: 2022-02-28
Rated 5 out of 5 by from The Best ! Great service, easy to do yourself, at your own time and privacy.
Date published: 2022-02-28
Rated 5 out of 5 by from I got a better refund! I was happy to see more in depth questions regarding deductions and how I was guided through mortgage interest paid and taxes.
Date published: 2022-02-28
Rated 5 out of 5 by from Clean, Simple and Useful!! Easy to navigate, import your tax documents and review them.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5880