TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great experience Filing taxes at a stressful time without receiving stimulus payments, having a change in job, and receiving unemployment for partial of the year was daunting to me. This made it so much easier and more comfortable to trust myself enough to do my taxes on my own. Thank you TurboTax!
Date published: 2021-03-18
Rated 3 out of 5 by from Gets the job done, but the fees hide til the end TurboTax is an easy way to get your taxes filed and very helpful. However, the fees are hidden until you reach certain steps. Then you just keep owing them more and more money to get the job done. ALL FEES should be laid out upfront before one even begins the tax return.
Date published: 2021-03-18
Rated 5 out of 5 by from Excellent The Turbo Tax is a great website for doing taxes at home and at your convenience . The associates are always helpful and can walk you through it with ease.
Date published: 2021-03-18
Rated 5 out of 5 by from I love TurboTax TurboTax took me through the steps, gave me additional information when needed, and helped me go back to review what I had not completed. I love it!
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome It was super quick and easy to file, highly recommend!
Date published: 2021-03-18
Rated 5 out of 5 by from SSG Army Incredibly easy. Highly recommend for any and all military members
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax is very helpful filling taxes Some spots are a little unclear but I blame that on my age "75". I usually have to go back and redo some areas of the forms, like reporting last years state and local tax refunds. We received these refunds because we overpaid our taxes so I don't know why we have to pay taxes on these refunds the following year. Otherwise, I really enjoy using Turbo Tax
Date published: 2021-03-18
Rated 5 out of 5 by from turbo tax is awsome Turbo tax was simple to use and saves time. I love their program.
Date published: 2021-03-18
Rated 2 out of 5 by from turbo tax a major disappointment this year and las I HAVE USED TURBO TAX FOR MANY MANY YEARS. I HAVE RELIED ON THE THOROUGHNESS OF THE INFORMATION AND CLEAR GUIDANCE TO FINISH THE HATEFUL JOB OF TAX RETURNS. LAST YEAR TURBO TAX "LOST CONNECTION" SO I WAS UNABLE TO E-FILE. I COPIED THE RETURN AND SENT IT IN WITH A CHECK. IRS CASHED THE CHECK WITHIN TWO DAYS. I WONDERED WHY THIS YEAR WE DID NOT RECEIVE STIMULUS PAYMENT BUT IT DID NOT OCCUR TO ME TO QUESTION FEDERAL TAX RETURN AS WE KNEW WE MET ALL PARAMETERS. WE USED TURBO TAX FOR THIS YEAR. I DID NOT LEARN FROM TURBO TAX THAT I COULD FILE FOR REBATE REIMBURSEMENT BUT HAD NUMEROUS FRIENDS TELL ME. I HAD TO WATCH A UTUBE VIDEO TO LEARN THE FORM NUMBER TO COMPLETE AND WHAT LINE ON 1040 TO ENTER THE NUMBER. I TRIED TO E-FILE THIS YEAR, BUT COULD NOT BECAUSE THERE IS NO 2019 RETURN ON FILE. I TRIED TO USE THE LIMITED HELP FROM TURBO TAX BUT ALL THEY COULD SUGGEST WAS PUTTING AGI AMOUNT ON LINE AND RESUBMIT BY E-FILE. THAT DOES NOT WORK EITHER IF THERE IS NO RETURN ON FILE. SO NOW I AM PRINTING MY RETURN FOR MAIL IN KNOWING THAT THIS WILL GO FURTHER TO THE BOTTOM OF THE STACK OF RETURNS ACCUMULATED DUE TO COVID WORK STOPPAGE LAST SPRING. IVE BEEN TOLD THERE ARE TRUCKLOADS OF 2019 RETURNS WAITING TO BE PROCESSED. NOW I WONDER IF WE WILL RECEIVE THE CURRENT STIMULUS WHICH WE COULD REALLY USE. I AM SURPRISED THAT TURBO TAX DID NOT AT LEAST MENTION THIS ISSUE AND SUGGEST AN ALTERNATIVE. I AM 77 YEARS OLD AND DON'T REALLY NEED THIS LACK OF PREPARATION, MECHANIZED RESPONSES, AND WHAT APPEARS TO BE A DISTINCT LACK OF INTEREST. ITS VERY DOUBTFUL I'LL BE USINE TURBO TAX AGAIN.
Date published: 2021-03-18
Rated 5 out of 5 by from Thanks TT Thanks TT I've learned so much and saved more than ever
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5880
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great experience Filing taxes at a stressful time without receiving stimulus payments, having a change in job, and receiving unemployment for partial of the year was daunting to me. This made it so much easier and more comfortable to trust myself enough to do my taxes on my own. Thank you TurboTax!
Date published: 2021-03-18
Rated 3 out of 5 by from Gets the job done, but the fees hide til the end TurboTax is an easy way to get your taxes filed and very helpful. However, the fees are hidden until you reach certain steps. Then you just keep owing them more and more money to get the job done. ALL FEES should be laid out upfront before one even begins the tax return.
Date published: 2021-03-18
Rated 5 out of 5 by from Excellent The Turbo Tax is a great website for doing taxes at home and at your convenience . The associates are always helpful and can walk you through it with ease.
Date published: 2021-03-18
Rated 5 out of 5 by from I love TurboTax TurboTax took me through the steps, gave me additional information when needed, and helped me go back to review what I had not completed. I love it!
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome It was super quick and easy to file, highly recommend!
Date published: 2021-03-18
Rated 5 out of 5 by from SSG Army Incredibly easy. Highly recommend for any and all military members
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax is very helpful filling taxes Some spots are a little unclear but I blame that on my age "75". I usually have to go back and redo some areas of the forms, like reporting last years state and local tax refunds. We received these refunds because we overpaid our taxes so I don't know why we have to pay taxes on these refunds the following year. Otherwise, I really enjoy using Turbo Tax
Date published: 2021-03-18
Rated 5 out of 5 by from turbo tax is awsome Turbo tax was simple to use and saves time. I love their program.
Date published: 2021-03-18
Rated 2 out of 5 by from turbo tax a major disappointment this year and las I HAVE USED TURBO TAX FOR MANY MANY YEARS. I HAVE RELIED ON THE THOROUGHNESS OF THE INFORMATION AND CLEAR GUIDANCE TO FINISH THE HATEFUL JOB OF TAX RETURNS. LAST YEAR TURBO TAX "LOST CONNECTION" SO I WAS UNABLE TO E-FILE. I COPIED THE RETURN AND SENT IT IN WITH A CHECK. IRS CASHED THE CHECK WITHIN TWO DAYS. I WONDERED WHY THIS YEAR WE DID NOT RECEIVE STIMULUS PAYMENT BUT IT DID NOT OCCUR TO ME TO QUESTION FEDERAL TAX RETURN AS WE KNEW WE MET ALL PARAMETERS. WE USED TURBO TAX FOR THIS YEAR. I DID NOT LEARN FROM TURBO TAX THAT I COULD FILE FOR REBATE REIMBURSEMENT BUT HAD NUMEROUS FRIENDS TELL ME. I HAD TO WATCH A UTUBE VIDEO TO LEARN THE FORM NUMBER TO COMPLETE AND WHAT LINE ON 1040 TO ENTER THE NUMBER. I TRIED TO E-FILE THIS YEAR, BUT COULD NOT BECAUSE THERE IS NO 2019 RETURN ON FILE. I TRIED TO USE THE LIMITED HELP FROM TURBO TAX BUT ALL THEY COULD SUGGEST WAS PUTTING AGI AMOUNT ON LINE AND RESUBMIT BY E-FILE. THAT DOES NOT WORK EITHER IF THERE IS NO RETURN ON FILE. SO NOW I AM PRINTING MY RETURN FOR MAIL IN KNOWING THAT THIS WILL GO FURTHER TO THE BOTTOM OF THE STACK OF RETURNS ACCUMULATED DUE TO COVID WORK STOPPAGE LAST SPRING. IVE BEEN TOLD THERE ARE TRUCKLOADS OF 2019 RETURNS WAITING TO BE PROCESSED. NOW I WONDER IF WE WILL RECEIVE THE CURRENT STIMULUS WHICH WE COULD REALLY USE. I AM SURPRISED THAT TURBO TAX DID NOT AT LEAST MENTION THIS ISSUE AND SUGGEST AN ALTERNATIVE. I AM 77 YEARS OLD AND DON'T REALLY NEED THIS LACK OF PREPARATION, MECHANIZED RESPONSES, AND WHAT APPEARS TO BE A DISTINCT LACK OF INTEREST. ITS VERY DOUBTFUL I'LL BE USINE TURBO TAX AGAIN.
Date published: 2021-03-18
Rated 5 out of 5 by from Thanks TT Thanks TT I've learned so much and saved more than ever
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5880