TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax!!! AWESOME Turbotax has helped me file & do my tax returns for 10 years now. They make it easy & user friendly & have a tax person live that I've had to reach out to & they walk you through everything & process quickly
Date published: 2022-03-02
Rated 4 out of 5 by from Works okay A few bugs, but overall okay. Seems to get stuck after entering info on 1099
Date published: 2022-03-02
Rated 5 out of 5 by from Awesome Its very quick and easy. Help is always a click away.
Date published: 2022-03-02
Rated 5 out of 5 by from Good Tax App Doing my Tax with Turbotax seems to get easier every year and with live help it's only gotten better.
Date published: 2022-03-02
Rated 1 out of 5 by from TurboTax Business seems to be getting worse TurboTax Business (for a multi-member LLC) does a poor job of guiding you through the options and consequences of various elections. Used to have more confidence in Intuit, but in recent years TurboTax Business is increasingly dense and obtuse. Often lacking any information on whether a form or question applies to you or the consequences of various checkmarks. Planning to do CPA next year. TurboTax no longer justifies the expense. It neither feels like a virtual expert nor functions like smart software. Switching to CPA for the personal 1040 filing this year. This is from a TurboTax user for 15+ years.
Date published: 2022-03-02
Rated 4 out of 5 by from Professional Mary EA was excellent and professional. Turbotax needs to update system for Safari for the Apple users. Too many times I have gotten to end of my taxes, then told, "You should have used Chrome or Firefox.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is very efficient and easy Turbo Tax makes it very easy to file my taxes. And it's awesome
Date published: 2022-03-02
Rated 4 out of 5 by from Pretty darn good with some state exceptiopons could not figure out some AZ instructions as far as long-term capital gains.....
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax Makes it Easy I've been utilizing Turbo Tax for several years, since 2012. I highly recommend using them not only for your business but personal return as well. I would recommend using two extra items: Microsoft One Note and also they have a product called Snipping Tool These two products have allowed me to document step by step each years returns to the point that if I have a question I can refer back to a previous years One Note(s) and see the actual area from utilizing the Snipping Tool in the One Notes. Using the Help from Turbo Tax is also very valuable. Through the years I have met tech assistants of various levels. Even the beginners can offer fresh eyes. I have gotten to the point of understanding when the support person has exhausted their knowledge and can ask for further escalated assistance. Keep in mind that they are trying their best to assist. A good call for me is when I can work with the support person, share ideas, and even past experiences and achieve an answer or resolution or get escalated to further help up the pipeline. Hope this helps. I'm a Turbo Taxer for life Highly recommend them.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is Great!! Use it every year. Easy to use. It walks you step by step through the screens. Help functions are very beneficial when you have questions. Great product!!
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5831
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax!!! AWESOME Turbotax has helped me file & do my tax returns for 10 years now. They make it easy & user friendly & have a tax person live that I've had to reach out to & they walk you through everything & process quickly
Date published: 2022-03-02
Rated 4 out of 5 by from Works okay A few bugs, but overall okay. Seems to get stuck after entering info on 1099
Date published: 2022-03-02
Rated 5 out of 5 by from Awesome Its very quick and easy. Help is always a click away.
Date published: 2022-03-02
Rated 5 out of 5 by from Good Tax App Doing my Tax with Turbotax seems to get easier every year and with live help it's only gotten better.
Date published: 2022-03-02
Rated 1 out of 5 by from TurboTax Business seems to be getting worse TurboTax Business (for a multi-member LLC) does a poor job of guiding you through the options and consequences of various elections. Used to have more confidence in Intuit, but in recent years TurboTax Business is increasingly dense and obtuse. Often lacking any information on whether a form or question applies to you or the consequences of various checkmarks. Planning to do CPA next year. TurboTax no longer justifies the expense. It neither feels like a virtual expert nor functions like smart software. Switching to CPA for the personal 1040 filing this year. This is from a TurboTax user for 15+ years.
Date published: 2022-03-02
Rated 4 out of 5 by from Professional Mary EA was excellent and professional. Turbotax needs to update system for Safari for the Apple users. Too many times I have gotten to end of my taxes, then told, "You should have used Chrome or Firefox.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is very efficient and easy Turbo Tax makes it very easy to file my taxes. And it's awesome
Date published: 2022-03-02
Rated 4 out of 5 by from Pretty darn good with some state exceptiopons could not figure out some AZ instructions as far as long-term capital gains.....
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax Makes it Easy I've been utilizing Turbo Tax for several years, since 2012. I highly recommend using them not only for your business but personal return as well. I would recommend using two extra items: Microsoft One Note and also they have a product called Snipping Tool These two products have allowed me to document step by step each years returns to the point that if I have a question I can refer back to a previous years One Note(s) and see the actual area from utilizing the Snipping Tool in the One Notes. Using the Help from Turbo Tax is also very valuable. Through the years I have met tech assistants of various levels. Even the beginners can offer fresh eyes. I have gotten to the point of understanding when the support person has exhausted their knowledge and can ask for further escalated assistance. Keep in mind that they are trying their best to assist. A good call for me is when I can work with the support person, share ideas, and even past experiences and achieve an answer or resolution or get escalated to further help up the pipeline. Hope this helps. I'm a Turbo Taxer for life Highly recommend them.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is Great!! Use it every year. Easy to use. It walks you step by step through the screens. Help functions are very beneficial when you have questions. Great product!!
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5831