TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from 5 stars and 2 thumbs up! I've been using Turbo Tax for many yrs. without any problems. Convenient, easy to use, and relatively fast.
Date published: 2021-04-12
Rated 4 out of 5 by from Awesome Always Easy to file return. Quick and speedy process
Date published: 2021-04-12
Rated 5 out of 5 by from Fast and Simple Always goes smoothly and confident of my results with TurboTax
Date published: 2021-04-12
Rated 5 out of 5 by from Some issues but Ok I filed my taxes with turbo last year everything was fine until this year when I returned I had issues with signing into my account and identity fraud, issues that I have called the IRS as well as tried to reach out to turbo tax for, and had no help in regards to, so Unfortunately I may be switching over to H&at BLOCK. Where there is around the clock customer service, and a better structure and handling issues like these.
Date published: 2021-04-12
Rated 5 out of 5 by from User friendly and informative! I use turbo tax every year. I find it very user-friendly and appreciate all the tips throughout the filing process. Its easy and simple to use, and offers details on anything I may be confused about. Excellent product.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use Guides you through the process and explains what is happening in real time. I was never confused or frustrated throughout the process. MUCH quicker than dealing with my previous tax preparers.
Date published: 2021-04-12
Rated 5 out of 5 by from Simple & Easy! Fast and easy! Thanks for making everything so clear!
Date published: 2021-04-12
Rated 4 out of 5 by from It is convenient way! Little frustration about keep asking same information.
Date published: 2021-04-12
Rated 2 out of 5 by from Misleading You're asked if you want to add premium services for $45 and even if you select "NO" you're going to be charged the $45 anyway.
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax was easy It was really simple for someone with few deductions and earnings
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5826
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 5 stars and 2 thumbs up! I've been using Turbo Tax for many yrs. without any problems. Convenient, easy to use, and relatively fast.
Date published: 2021-04-12
Rated 4 out of 5 by from Awesome Always Easy to file return. Quick and speedy process
Date published: 2021-04-12
Rated 5 out of 5 by from Fast and Simple Always goes smoothly and confident of my results with TurboTax
Date published: 2021-04-12
Rated 5 out of 5 by from Some issues but Ok I filed my taxes with turbo last year everything was fine until this year when I returned I had issues with signing into my account and identity fraud, issues that I have called the IRS as well as tried to reach out to turbo tax for, and had no help in regards to, so Unfortunately I may be switching over to H&at BLOCK. Where there is around the clock customer service, and a better structure and handling issues like these.
Date published: 2021-04-12
Rated 5 out of 5 by from User friendly and informative! I use turbo tax every year. I find it very user-friendly and appreciate all the tips throughout the filing process. Its easy and simple to use, and offers details on anything I may be confused about. Excellent product.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use Guides you through the process and explains what is happening in real time. I was never confused or frustrated throughout the process. MUCH quicker than dealing with my previous tax preparers.
Date published: 2021-04-12
Rated 5 out of 5 by from Simple & Easy! Fast and easy! Thanks for making everything so clear!
Date published: 2021-04-12
Rated 4 out of 5 by from It is convenient way! Little frustration about keep asking same information.
Date published: 2021-04-12
Rated 2 out of 5 by from Misleading You're asked if you want to add premium services for $45 and even if you select "NO" you're going to be charged the $45 anyway.
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax was easy It was really simple for someone with few deductions and earnings
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5826