TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Makes It Easy! Fantastic experience as always. Couldn't ask for a better user-friendly format. They've done a great job anticipating questions and providing answers and clarifications.
Date published: 2021-03-17
Rated 3 out of 5 by from State filing a problem if you had more than 1 job I have to mail my files instead of being able to eFile due to the fact I changed jobs in the state within one year.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome My Experience was great! I would recommend this package to those who are unsure of tax details and what best suits my situation for deductions.
Date published: 2021-03-17
Rated 5 out of 5 by from Smooth and user friendly It was easy to navigate thorugh all scenario. Have been using Turbo Tax for almost 18 years.
Date published: 2021-03-17
Rated 4 out of 5 by from I had a few problems that took some time to resolv My problems were 1- my user name was rejected, i had to choose a new one 2-entering your 6 digit code was frustrating, it timed out too quickly. I did enjoy the user friendly tone designed for my aged brain. I plan to use this service next year.
Date published: 2021-03-17
Rated 4 out of 5 by from Easy to use Very easy to file when new to doing taxes. 2nd year using the app. Makes taxes feel easy.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is the only way I file my taxes! Turbo Tax is the easiest way to file your taxes! The prompts help and guide you to have the most accurate returns. You do not need to be an accountant, it is that easy!
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome so easy We will not use any other tax service keep up the good work
Date published: 2021-03-17
Rated 5 out of 5 by from excellent Excellent and thorough services, I have used Turbo tax for the last 14 years
Date published: 2021-03-17
Rated 4 out of 5 by from Good Program Overall it is a good program. There are many aspects within the program that are very irritating. For example. The scroll does not work on any of the drop downs. It can be very slow. Please drop "I know it's longer than a moment" at the beginning. Why do I have to update every time I start the program.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5810
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Makes It Easy! Fantastic experience as always. Couldn't ask for a better user-friendly format. They've done a great job anticipating questions and providing answers and clarifications.
Date published: 2021-03-17
Rated 3 out of 5 by from State filing a problem if you had more than 1 job I have to mail my files instead of being able to eFile due to the fact I changed jobs in the state within one year.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome My Experience was great! I would recommend this package to those who are unsure of tax details and what best suits my situation for deductions.
Date published: 2021-03-17
Rated 5 out of 5 by from Smooth and user friendly It was easy to navigate thorugh all scenario. Have been using Turbo Tax for almost 18 years.
Date published: 2021-03-17
Rated 4 out of 5 by from I had a few problems that took some time to resolv My problems were 1- my user name was rejected, i had to choose a new one 2-entering your 6 digit code was frustrating, it timed out too quickly. I did enjoy the user friendly tone designed for my aged brain. I plan to use this service next year.
Date published: 2021-03-17
Rated 4 out of 5 by from Easy to use Very easy to file when new to doing taxes. 2nd year using the app. Makes taxes feel easy.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is the only way I file my taxes! Turbo Tax is the easiest way to file your taxes! The prompts help and guide you to have the most accurate returns. You do not need to be an accountant, it is that easy!
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome so easy We will not use any other tax service keep up the good work
Date published: 2021-03-17
Rated 5 out of 5 by from excellent Excellent and thorough services, I have used Turbo tax for the last 14 years
Date published: 2021-03-17
Rated 4 out of 5 by from Good Program Overall it is a good program. There are many aspects within the program that are very irritating. For example. The scroll does not work on any of the drop downs. It can be very slow. Please drop "I know it's longer than a moment" at the beginning. Why do I have to update every time I start the program.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5810