TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TURBO TAX IT'S AWSOME My first time using it and doing my own taxes easy to use and many helpful tools
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Great! TurboTax makes taxes quick and very easy to file. I recommend TurboTax to all of my friends and family.
Date published: 2022-02-28
Rated 5 out of 5 by from Sweet Good job! You guys handled it nicely. I'll be back.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great! I used basic and ask for help a few times. The questions I ask I needed expert help. I was connected by a real expert in matter of few minutes. It allow to log out and come back if I needed a break or have to step away. Easy to log on and off. Thanks Turbo Tax
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax Turbotax has great information to help you, if you are confused or need to look up what something means.
Date published: 2022-02-28
Rated 1 out of 5 by from Not using Turbo Tax again Your support voice recognition is terrible. I called with a question and talked with an "expert." Case number 1489849725. I replied to a text asking for my opinion. You can look up my experience. I got thru my tax return on my own. I submitted my return and got to the payment section. and it said I owed $20 + tax for my one state return. I used a delux version of Turbo Tax which is supposed to include one state tax for free. Had a problem signing in because the last time I signed in was in 2017. Navigating your system was terrible. My email was recognized but not my password. I gave up and signed in as a guest. Hopefully my returns go through. I'd appreciate it if I get a refund for my state return. I will not be using TurboTax next year.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax premier It beats going out to get it done or trying to do on your own especially if you need premium edition for rental
Date published: 2022-02-28
Rated 5 out of 5 by from Great Service Great Service. Angela was very helpful and always available.
Date published: 2022-02-28
Rated 5 out of 5 by from Good experience as a continuing customer Super easy this year .. THANKS. I was able to print a draft with 85% of information by 01.31.2022. Easy finish when tax forms were all available.
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent Engaged an expert...outstanding experience. Software is very intuitive, and user friendly.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5784
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IT'S AWSOME My first time using it and doing my own taxes easy to use and many helpful tools
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Great! TurboTax makes taxes quick and very easy to file. I recommend TurboTax to all of my friends and family.
Date published: 2022-02-28
Rated 5 out of 5 by from Sweet Good job! You guys handled it nicely. I'll be back.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great! I used basic and ask for help a few times. The questions I ask I needed expert help. I was connected by a real expert in matter of few minutes. It allow to log out and come back if I needed a break or have to step away. Easy to log on and off. Thanks Turbo Tax
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax Turbotax has great information to help you, if you are confused or need to look up what something means.
Date published: 2022-02-28
Rated 1 out of 5 by from Not using Turbo Tax again Your support voice recognition is terrible. I called with a question and talked with an "expert." Case number 1489849725. I replied to a text asking for my opinion. You can look up my experience. I got thru my tax return on my own. I submitted my return and got to the payment section. and it said I owed $20 + tax for my one state return. I used a delux version of Turbo Tax which is supposed to include one state tax for free. Had a problem signing in because the last time I signed in was in 2017. Navigating your system was terrible. My email was recognized but not my password. I gave up and signed in as a guest. Hopefully my returns go through. I'd appreciate it if I get a refund for my state return. I will not be using TurboTax next year.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax premier It beats going out to get it done or trying to do on your own especially if you need premium edition for rental
Date published: 2022-02-28
Rated 5 out of 5 by from Great Service Great Service. Angela was very helpful and always available.
Date published: 2022-02-28
Rated 5 out of 5 by from Good experience as a continuing customer Super easy this year .. THANKS. I was able to print a draft with 85% of information by 01.31.2022. Easy finish when tax forms were all available.
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent Engaged an expert...outstanding experience. Software is very intuitive, and user friendly.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5784